City of Asheville Submitted: February 5, 2021 | Updated: February 19, 2021

(February 2021) Request for social media policy info regarding “February 3 City of Asheville Facebook Post”

Hello City of Asheville, NC Government,

I'd like to make a public records request for the following information:

On February 03, 2021 the City of Asheville ("Asheville City Government") made a Facebook post from their page regarding above freezing temperatures, and which also featured an image of one of the characters from the Disney movie Frozen. I believe that post has since been removed from the City's FB page.

It is my understanding that social media posts are a matter of public record. Can you please provide me with the City of Asheville's policy (or policies) dictating that social media posts can be deleted, removed, unpublished, or hidden?

If there are stipulations around the deletion of a post, can you please provide documentation that shows that these protocols/policies were followed when the post was removed?

Thank you for your assistance!

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Status: Completed

Activity:

  • February 19, 2021 2:05 pm

    1 week ago

    from: Sunshine Request <[email protected]>
    to: Liz Harper <[email protected]>
    date: Feb 19, 2021, 2:05 PM
    subject: Re: Records Request: (February 2021) Request for social media policy info regarding “February 3 City of Asheville Facebook Post”

     

    Good afternoon Liz,

     

    Thank you for your help with this request! I’ve marked it as completed on our site.

     

    Appreciate your assistance!


    Status: Completed
  • February 12, 2021 12:11 pm

    2 weeks ago

    from: Liz Harper <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Feb 12, 2021, 12:11 PM
    subject: Re: Records Request: (February 2021) Request for social media policy info regarding “February 3 City of Asheville Facebook Post”

     

    Good afternoon Sunshine Request,
    Our social media policy can be found here and information regarding removal can be found in Section D. I received confirmation that a post was removed from the city’s Facebook page, but I have no other records responsive to this request. Let me know if you have any questions.
    Have a good weekend!

     

    Liz Harper (she/her)
    Public Records Officer, City of Asheville
    (828) 259-5631 [email protected]

     

    **Editor’s Note: Please see referenced file at top left in documents, additionally the link that the City provided is here: https://drive.google.com/file/d/18Ko2BWexgVmxwEnkYmh-s2k-sh8sNQMm/view


    Status: Response Received from Government
  • February 9, 2021 2:59 pm

    3 weeks ago

    from: Sunshine Request <[email protected]>
    to: Liz Harper <[email protected]>
    date: Feb 9, 2021, 2:59 PM
    subject: Records Request: (February 2021) Request for social media policy info regarding “February 3 City of Asheville Facebook Post”

     

    Good afternoon Asheville City Government,

     

    I’d like to make a public records request for information that may be available in your office.

     

    Please confirm receipt to let me know the request will begin processing, and if possible, please provide a rough estimate of when the request may be completed. I will plan on following up again later this month if I have not heard back before then.

     

    Here are the details of the request:

     

    Subject: (February 2021) Request for social media policy info regarding “February 3 City of Asheville Facebook Post”

     

    Message: “Hello City of Asheville, NC Government,

     

    I’d like to make a public records request for the following information:

     

    On February 03, 2021 the City of Asheville (“Asheville City Government”) made a Facebook post from their page regarding above freezing temperatures, and which also featured an image of one of the characters from the Disney movie Frozen. I believe that post has since been removed from the City’s FB page.

     

    It is my understanding that social media posts are a matter of public record. Can you please provide me with the City of Asheville’s policy (or policies) dictating that social media posts can be deleted, removed, unpublished, or hidden?

     

    If there are stipulations around the deletion of a post, can you please provide documentation that shows that these protocols/policies were followed when the post was removed?

     

    Thank you for your assistance!“

     

    ** Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

     

    Thank you!


    Status: Sent to Government
  • February 5, 2021 4:06 pm

    3 weeks ago

    Submitted to Sunshine Request
    Status: Pending