Other (indicate in message) Submitted: January 4, 2024 | Updated: February 16, 2024

(January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

Good afternoon Lisa (or Trillium Records Officer / Custodian(s) of these Records),

Please reply promptly to the following public records request, which I’m making in accordance with NC Public Records Law. https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to "inspect", nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record should already exist). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **

According to your website, “Trillium Health Resources is a Managed Care Organization (MCO) that manages serious mental health, substance use, and intellectual/developmental disability services in eastern North Carolina.” https://www.trilliumhealthresources.org/about-us

Please provide a list of ALL Trillium Health Resources employees and their salaries, as of the present day [on the date the query is performed]. Please include the following:

1) First / Last name
2) Position / Title / Department
3) Date of Hire
4) Salary (including hourly wage, hourly rate, or salary -- whichever payment structure is applicable to the employee)

Ideally, I’d like to receive the responsive records in an Excel or other machine-readable format. If any / all of this info is already publicly available online, please provide a link to where it can be accessed.
————————————

Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations for those charges upfront, and DO NOT proceed until I respond.

By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

Sunshine Request
PO Box 17391
Asheville, NC 28816

The request has been sent solely by me and my email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

Thank you for your assistance!

** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Status: Completed

Activity:

  • February 16, 2024 1:25 pm

    1 week ago

    from: Sunshine Request <[email protected]>
    to: Info <[email protected]>
    cc: Melissa Owens <[email protected]>
    date: Feb 16, 2024, 1:25 PM
    subject: Re: Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Hi Trillium Info,

     

    Thanks for checking in.

     

    In a separate email on 02/13 Melissa Owens sent me a spreadsheet responsive to my request. I reviewed the file, thanked Melissa, and have marked this request as “Completed” as of yesterday (02/15).

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Completed
  • February 16, 2024 11:27 am

    1 week ago

    from: Info <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Feb 16, 2024, 11:27 AM
    subject: RE: Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Hello Sunshine Request team,

     

    Thank you for contacting us. In reaching out to staff about the status of the request, our Human Resources team said they had taken care of this request. They added they had sent information that is public information. Let us know if you cannot locate that response. Thank you, and we hope you have a great day.

     

    Jonathan

     

    Public Records Law Statement: Please be advised that any e-mail sent to and from this e-mail account is subject to the NC Public Records Law and may be disclosed to third parties. Confidentiality Statement: This e-mail transmission and any documents, files or previous e-mail messages attached to it may contain confidential health information. Such documents are legally privileged. The authorized recipient of this information is prohibited from disclosing this information to any other party unless required to do so by law or regulation. Recipients are required to destroy such information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or action taken in reliance on the contents of these documents is strictly prohibited. If you have received this information in error, please notify the sender immediately and delete the e-mail and accompanying file attachment.

    Status: Completed
  • February 15, 2024 5:24 pm

    1 week ago

    from: Sunshine Request <[email protected]>
    to: Melissa Owens <[email protected]>
    date: Feb 15, 2024, 5:24 PM
    subject: Re: Public records request – Trillium Health Resources in NC: All employees and their salaries as of present day

     

    Hi Melissa,

     

    I reviewed the email / file you sent on 02/13/24, and I will now mark the request as “Completed” on our website.

     

    Thank you very much for your assistance with the request!

     

    ~ The Sunshine Request Team


    Status: Completed
  • February 13, 2024 6:45 pm

    1 week ago

    from: Melissa Owens <[email protected]>
    to:[email protected]” <[email protected]>
    date: Feb 13, 2024, 6:54 PM
    subject: Public records request – Trillium Health Resources in NC: All employees and their salaries as of present day

     

    To Whom it May Concern:

     

    In your public records request, dated January 5, 2024, you requested the following:

     

    A list of all Trillium Health Resources employees and their salaries, as of the present day (on the date of the query performed) to include the following details;

     

    – First/Last Name

    – Position/Title/Department

    – Date of Hire

    – Salary (including hourly wage, hourly rate, or salary — whichever payment structure is applicable to the employee)

     

    In response to your request, please find attached: File name – Public Records Request 02_05_2024 which includes the details listed above.

     

     

    Respectfully,

    Melissa Owens

     

     

    Melissa Owens, MSA

    Chief Financial Officer

    Trillium Health Resources

    www.TrilliumHealthResources.org

     

    P   1-866-998-2597

     

    Member & Recipient Service Line: 1-877-685-2415

    Provider Support Service Line: 1-855-250-1539

     

    Trillium now serves 46 counties as of Feb. 1, 2024. Learn more here.

     

    Like and follow us on Facebook, Instagram, and X!

    Trillium Health Resources

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    Trillium Direct Connect for Enrichment

    @TrilliumHealthResources Instagram

    @TrilliumNC X

     


    Public Records Law Statement: Please be advised that any e-mail sent to and from this e-mail account is subject to the NC Public Records Law and may be disclosed to third parties. Confidentiality Statement: This e-mail transmission and any documents, files or previous e-mail messages attached to it may contain confidential health information. Such documents are legally privileged. The authorized recipient of this information is prohibited from disclosing this information to any other party unless required to do so by law or regulation. Recipients are required to destroy such information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or action taken in reliance on the contents of these documents is strictly prohibited. If you have received this information in error, please notify the sender immediately and delete the e-mail and accompanying file attachment.

     

    **Editor’s Note: Please see the 1 file referenced (“Public-Records-Request-02_05_2024.xlsx”) at top left in our Documents section.


    Status: Response Received from Government
  • February 12, 2024 4:38 pm

    1 week ago

    from: Info <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Feb 12, 2024, 4:39 PM
    subject: Automatic reply: Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Thank you for contacting Trillium Health Resources. This email is monitored on a daily basis by Trillium staff but is not monitored 24-hours a day.

     

    If you experiencing a medical emergency, please call 911 for immediate assistance.

     

    If you are experiencing a mental health and/or substance use crisis or seeking to access behavioral health services, please contact or call our 24-Hour Access to Care Line at 1-877-685-2415.

     

    If you are provider and have questions, concerns, comments or requests, please submit a Network Services Ticket to NetworkServicesSupport@TrilliumNC.org

     

    If you are a provider and have questions regarding the application process or to receive updates to a previously submitted application, please email [email protected]

     

    If you are a provider with a specific claims question, you may visit www.TrilliumHealthResources.org website> Provider Document & Forms page >Trillium Claims Caseload Provider Split form to contact their assigned Claims Specialist.

     

    If you want to file a complaint or grievance about services, please visit this link:  https://www.trilliumhealthresources.org/explore-trillium/contact-us/complaint-grievance-compliment-question


     

    from: Sunshine Request <[email protected]>
    to: Info <[email protected]>
    cc: [email protected], [email protected]
    date: Feb 12, 2024, 4:38 PM
    subject: Re: Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Good afternoon Jonathan and Lisa,

     

    In regard to the following public records request, which I submitted to your offices on 01/04/24:
    Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    The last update (or reply) I received was on January 04: “… We have forwarded your request to the proper Trillium staff. We will be in touch soon with more information.”

     

    The type of basic salary data I’ve requested is simple to provide, is very commonly produced, and is widely considered a matter of public record as part of the public personnel file of employees and officials. Many NC entities fulfill requests like this for me via email in 1 week, and in many cases 1 day.

     

    Can you please provide an anticipated date for the completion of my request?

     

    I will follow up again in 1 week, if I don’t hear anything else before then.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • January 22, 2024 2:30 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Info <[email protected]>
    cc: [email protected], [email protected]
    date: Jan 22, 2024, 2:30 PM
    subject: Re: Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Good afternoon Jonathan,

     

    I’m just following up on my public records request. I submitted it to your offices on 01/04/24:

     

    Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Can you please provide an anticipated date for the completion of my request?

     

    I will follow up again in 1 week, if I don’t hear anything else before then.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • January 4, 2024 4:40 pm

    1 month ago

    from: Info <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Jan 4, 2024, 4:40 PM
    subject: RE: Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Hello,

     

    Thank you for contacting us. We have forwarded your request to the proper Trillium staff. We will be in touch soon with more information. Thank you again, and we hope you have a great day.

     

    Jonathan

     

    Public Records Law Statement: Please be advised that any e-mail sent to and from this e-mail account is subject to the NC Public Records Law and may be disclosed to third parties. Confidentiality Statement: This e-mail transmission and any documents, files or previous e-mail messages attached to it may contain confidential health information. Such documents are legally privileged. The authorized recipient of this information is prohibited from disclosing this information to any other party unless required to do so by law or regulation. Recipients are required to destroy such information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or action taken in reliance on the contents of these documents is strictly prohibited. If you have received this information in error, please notify the sender immediately and delete the e-mail and accompanying file attachment.


    Status: Government Processing Request
  • January 4, 2024 3:04 pm

    1 month ago

    from: Info <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Jan 4, 2024, 3:05 PM
    subject: Automatic reply: Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Thank you for contacting Trillium Health Resources. This email is monitored on a daily basis by Trillium staff but is not monitored 24-hours a day.

     

    If you experiencing a medical emergency, please call 911 for immediate assistance.

     

    If you are experiencing a mental health and/or substance use crisis or seeking to access behavioral health services, please contact or call our 24-Hour Access to Care Line at 1-877-685-2415.

     

    If you are provider and have questions, concerns, comments or requests, please submit a Network Services Ticket to [email protected]

     

    If you are a provider and have questions regarding the application process or to receive updates to a previously submitted application, please email [email protected]

     

    If you are a provider with a specific claims question, you may visit www.TrilliumHealthResources.org website> Provider Document & Forms page >Trillium Claims Caseload Provider Split form to contact their assigned Claims Specialist.

     

    If you want to file a complaint or grievance about services, please visit this link: https://www.trilliumhealthresources.org/explore-trillium/contact-us/complaint-grievance-compliment-question


     

    from: Sunshine Request <[email protected]>
    to: [email protected]
    cc: [email protected], [email protected]
    date: Jan 4, 2024, 3:04 PM
    subject: Public records request. (January 2024) Request for Trillium Health Resources in NC: All employees and their salaries as of present day.

     

    Good afternoon Lisa (or Trillium Records Officer / Custodian(s) of these Records),

     

    Please reply promptly to the following public records request, which I’m making in accordance with NC Public Records Law. https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

     

    ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record should already exist). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **

     

    According to your website, “Trillium Health Resources is a Managed Care Organization (MCO) that manages serious mental health, substance use, and intellectual/developmental disability services in eastern North Carolina.” https://www.trilliumhealthresources.org/about-us

     

    Please provide a list of ALL Trillium Health Resources employees and their salaries, as of the present day [on the date the query is performed]. Please include the following:

     

    1) First / Last name
    2) Position / Title / Department
    3) Date of Hire
    4) Salary (including hourly wage, hourly rate, or salary — whichever payment structure is applicable to the employee)

     

    Ideally, I’d like to receive the responsive records in an Excel or other machine-readable format. If any / all of this info is already publicly available online, please provide a link to where it can be accessed.
    ————————————

     

    Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations for those charges upfront, and DO NOT proceed until I respond.

     

    By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    The request has been sent solely by me and my email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

     

    Thank you for your assistance!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.


    Status: Sent to Government
  • January 4, 2024 2:53 pm

    1 month ago

    Submitted to Sunshine Request
    Status: Pending