(June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

Activity:

• June 19, 2026 11:15 am

  3 weeks ago

  from: Sunshine Request <[email protected]>
  to: “Clyde B. Albright” <[email protected]>
  cc: Daniel Crews <[email protected]>, Lance Metzler <[email protected]>
  date: Jun 19, 2026, 11:15 AM
  subject: Re: [External]Re: [External]Re: Public records request. (June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

   

  Good morning Clyde,

   

  I’m not an AI robot as you seem to be suggesting. Rockingham County has fulfilled many public records I’ve submitted in the past.

   

  You are mistaken re: Public Records Law. I’ve submitted the request to the custodian(s) of those records, and you are required to proceed to fulfill the request.

   

  § 132-6. Inspection, examination and copies of public records.
  (a) Every custodian of public records shall permit any record in the custodian’s custody to be inspected and examined at reasonable times and under reasonable supervision by any person, and shall, as promptly as possible, furnish copies thereof upon payment of any fees as may be prescribed by law …
  (a1) A public agency or custodian may satisfy the requirements in subsection (a) of this section by making public records available online in a format that allows a person to view the public record and print or save the public record to obtain a copy. If the public agency or custodian maintains public records online in a format that allows a person to view and print or save the public records to obtain a copy, the public agency or custodian is not required to provide copies to these public records in any other way.

   

  § 132-6.2. Provisions for copies of public records; fees.
  (a) Persons requesting copies of public records may elect to obtain them in any and all media in which the public agency is capable of providing them. No request for copies of public records in a particular medium shall be denied on the grounds that the custodian has made or prefers to make the public records available in another medium. The public agency may assess different fees for different media as prescribed by law.
  https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

   

  The UNC School of Government has also weighed in on this topic, stating clearly that while government agencies may ask requesters to fill out a form, there’s no legal basis in NC Statute to compel requesters to complete additional steps:

   

  “While the North Carolina public records law does not specifically authorize local governments to require that public records requests must be submitted in a particular form, there are legitimate reasons to request information that will help the agency fulfill its legal obligations in providing access to public records. But if the agency has the minimum information it needs, it must respond, even if a request is not submitted in the standard form.”
  https://canons.sog.unc.edu/blog/2011/06/15/ask-dont-compel-local-government-authority-to-establish-rules-for-public-records-requests/

   

  Thank you for clearly stating your refusal to fulfill a public records request, unless it is submitted to you via your records form.

   

  I will now mark this request as “Denied” by your organization.

  ---

  ** Editor’s Note to Sender:

   

  This info. comes from our FAQs page:

   

  Who should I contact if I think there are results of requests that have been improperly disclosed or should be redacted?

   

  The results of all Completed requests are published on our site, and have been provided to Sunshine Request directly by the disclosing government agency (government entity).

   

  Sunshine Request’s policy in situations involving an alleged improper disclosure is to refer you to the disclosing agency (government entity). If any party feels that an alleged improper disclosure has taken place, please contact the disclosing agency (government entity) directly.

   

  If the disclosing agency, after a review of your case, determines that confidential information was improperly disclosed, and notifies us of such disclosure, we will then be able to review your case.

   

  Similarly — Sunshine Request has reviewed any info given to us from Rockingham County, NC to determine if it satisfies the initial request. We make no claim as to the veracity of records / responses we receive from Entities. If you have reason to believe that the County has improperly disclosed (or is not disclosing) all available public records in accordance with NC Public Records Law, we encourage you to reach out to them directly.

   

  Thank you for using Sunshine Request!

  ---

  Status: Government Denied Request
• June 19, 2026 5:58 am

  3 weeks ago

  from: Clyde B. Albright <[email protected]>
  to: Sunshine Request <[email protected]>, Daniel Crews <[email protected]>
  cc: Lance Metzler <[email protected]>
  date: Jun 19, 2026, 5:58 AM
  subject: Re: [External]Re: [External]Re: Public records request. (June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

   

  By law, even the AI robot must comply with our process so we can track and fulfill requests if documents exist.
  The request has not been made until the form is submitted.

   

  Clyde

  ---

  Status: Clarification Provided
• June 18, 2026 6:56 pm

  3 weeks ago

  from: Sunshine Request <[email protected]>
  to: Daniel Crews <[email protected]>
  cc: “Clyde B. Albright” <[email protected]>, Lance Metzler <[email protected]>
  date: Jun 18, 2026, 6:56 PM
  subject: Re: [External]Re: Public records request. (June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

   

  Hi Daniel,

   

  Thanks for your reply.

   

  By Law, it is not required that I must submit a public records request to you in your “preferred” format. Rather, it is a courtesy if I choose to do so.

   

  Since I’ve already submitted the request directly to the custodian(s) of these records [yourself, Clyde, Derek and Lance], by Law you are now obligated to proceed to fulfill the request.

   

  In the future, I will keep in mind that there is a form on your site that you’d prefer I use to submit requests.

   

  Thank you.

   

  ~ Sunshine Request

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  Status: Clarification Provided
• June 18, 2026 6:48 pm

  3 weeks ago

  from: Daniel Crews <[email protected]>
  to: Sunshine Request <[email protected]>
  cc: “Clyde B. Albright” <[email protected]>
  date: Jun 18, 2026, 6:48 PM
  subject: Re: [External]Re: Public records request. (June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

   

  Good evening,

   

  As part of our record-keeping and management procedures, all public records requests must be submitted through a form on the Rockingham County website. I will include the link below.

   

  https://www.rockinghamcountync.gov/web-form/618/public-information-request

   

  Please fill this form out with your request to ensure proper record keeping for potential future requests. Public Records Requests should not be sent to the IT department as they do not manage the dissemination of information, that is the duty of the County Attorney and Public Information Officer.

   

  On the couty website, you will also find information on our public records requests requests processes. We do not provide timelines for record completion but do our best to get them completed as quickly as possible.

   

  Daniel Crews, BPIO

  Public Information Officer

  Rockingham County Government | Public Information Office

  371 NC Highway 65  |  Reidsville, NC 27320

  (336) 342-8342 (o)

  (336) 831-6732 (m)

  www.RockinghamCountyNC.gov

  ---

  Email correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized county official.

  ---

  Status: Response Received from Government
• June 18, 2026 6:15 pm

  3 weeks ago

  from: Sunshine Request <[email protected]>
  to: Daniel Crews <[email protected]>
  cc: “Clyde B. Albright” <[email protected]>, [email protected]
  date: Jun 18, 2026, 6:15 PM
  subject: Re: Public records request. (June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

   

  Good evening,

   

  I submitted the public records request above on June 12th @ 6:02pm. I have not received a response. 

   

  Please confirm receipt of the request so that I know it has begun processing. And, if possible, please provide an anticipated date or timeline for the completion of my request.

   

  I will follow up again in 1 week, if I don’t hear anything else before then.

  —————

   

  I’d also like to note again, that I continue to receive “bounceback” notices from the ITS email address that state:

   

  Your message to [email protected] couldn’t be delivered.

  The group its only accepts messages from people in its organization or on its allowed senders list, and your email address isn’t on the list.

   

  This has been a persistent issue since November 2025.

   

  Please ensure that ITS updates their email permissions to allow emails sent to their inbox from my address:  records@sunshinerequest.com

   

  Thank you!

  ---

  Status: Follow up
• June 12, 2026 6:06 pm

  4 weeks ago

  from: Sunshine Request <[email protected]>
  to: Daniel Crews <[email protected]>
  cc: “Clyde B. Albright” <[email protected]>, [email protected]
  date: Jun 12, 2026, 6:06 PM
  subject: Re: Public records request. (June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

   

  Hello,

   

  Following up on my last message.

   

  I received a bounceback notice from the ITS email address that states:

   

  Your message to i[email protected] couldn’t be delivered.

  The group its only accepts messages from people in its organization or on its allowed senders list, and your email address isn’t on the list.

   

  This has been an ongoing issue since at least November of 2025.

   

  Please ensure that ITS updates their permissions to allow emails from my address ([email protected]).

   

  Thank you!

  ---

  Status: Follow up
• June 12, 2026 6:02 pm

  4 weeks ago

  from: [email protected]
  date: Jun 12, 2026, 6:03 PM
  subject: Undeliverable: Public records request. (June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

   

  Your message to i[email protected] couldn’t be delivered.

   

  The group its only accepts messages from people in its organization or on its allowed senders list, and your email address isn’t on the list.

   

  sunshine

  Office 365

  its

  Sender

  Action Required

  Sender not allowed

   

  How to Fix It

  It appears you aren’t in the same organization as the group (or a sub-group) you’re sending to or your email address isn’t on the group’s allowed senders list. Ask the owner of the group to grant you permission to send to it, and then try again. If the group belongs to a different organization than yours, contact the organization’s customer service department for assistance. If the group is in your organization and you don’t know who the group owner is, you can find it by doing the following in either Outlook on the web or Outlook:

   

  – Open your Sent folder and select the original message.

  – If you’re using Outlook on the web, select the group name located on the To or CC line. If you’re using Outlook, double-click the group name located on the To or CC line.

  – In Outlook on the web, from the pop-up dialog box, choose Owner. In Outlook, choose Contact. The owner’s name is listed under Owner.

   

  The owner of the group may have intentionally chosen to restrict who can send messages to it, and they may not want to adjust the existing restriction. In this case, you’ll have to contact the group members by some other means, such as sending an email message to their individual email addresses or contacting them by phone.

   

  Was this helpful? Send feedback to Microsoft.

   

  More Info for Email Admins

  Status code: [REDACTED

   

  This error occurs when the distribution group, security group, or Microsoft 365 group is configured to accept messages only from authenticated senders (senders in the same organization or those added to the group’s allowed senders list).

   

  To fix the issue, the recipient’s email admin or the group owner must add the sender’s email address to the group’s allowed senders list or change the group’s delivery management setting to accept messages from senders inside and outside of the organization.

   

  Usually this issue can only be fixed by the recipient’s email admin or the group owner.

   

  For more information and steps to fix this error, see Fix email delivery issues for error code [REDACTED]

  ---

   

  from: Sunshine Request <[email protected]>
  to: Daniel Crews <[email protected]>
  cc: “Clyde B. Albright” <[email protected]>, [email protected], [email protected]
  date: Jun 12, 2026, 6:02 PM
  subject: Public records request. (June 2026) Request for Rockingham County, NC Government: Policies related to social media, misuse of systems, or abuse of authority. 01/01/26 – present day

   

  Good evening Daniel, Clyde, Derek, Lance, (Records Officer / Custodian(s) of these Records),

   

  Please reply promptly to the following public records request, which I’m making in accordance with NC Public Records Law. https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

   

  This request relates to Social media policies, misuse of systems, or abuse of authority for Rockingham County NC employees. To be clear – I am not asking to receive any personally identifying information about victims, case numbers, addresses, potentially defamatory statements, etc. — if that type of information happens to be contained in any of the responsive records.

   

  Please provide the following:

   

  A. All current policies and procedures governing employee access to law enforcement or communications databases, including any policies regarding misuse, unauthorized access, or use for personal purposes.

   

  B. Any policies, procedures, or protocols requiring notification, reporting, or escalation when an employee is suspected of misuse of systems or abuse of authority.

   

  C. Any internal audit policies, audit logs, or reports related to employee access or use of dispatch or communications systems (including C-COMM), from January 01, 2026 to present day.

   

  D. Any records reflecting complaints, investigations, or disciplinary actions related to misuse of systems or unauthorized information access within the communications/dispatch department, from January 01, 2026 to present day. To the extent such records are public.

   

  E. A list of current employees within the communications/dispatch department, including:
  – First / Last Name
  – Date of hire
  – Current position / title
  – Salary (or hourly rate. whichever pay structure is applicable to the employee)
  – Dates of promotions or position changes

   

  F. Any social media policies applicable to county employees.

   

  If any portion of these records is exempt from disclosure, please provide the non-exempt portions, and cite the legal basis for any redactions or withholding.

   

  ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record already exists). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **
  ————————————

   

  Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and clear explanations of those charges upfront, and DO NOT proceed until I respond.

   

  By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

   

  Sunshine Request
  PO Box 17391
  Asheville, NC 28816

   

  The request has been sent solely by me and my email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

   

  Thank you for your assistance!

   

  ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

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  Status: Sent to Government
• June 12, 2026 6:02 pm

  4 weeks ago

  Submitted to Sunshine Request

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  Status: Pending