Other (indicate in message) Submitted: May 8, 2024 | Updated: May 28, 2024

(May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

Good afternoon Jackson County Records Officer, Sheriff, Shena, (or Custodian(s) of these records),

Please reply promptly to the following public records request, which I’m making in accordance with NC Public Records Law. https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

Please provide the total number of calls received AND dispatched for the Jackson County Sheriff's Office/911 Dispatch, during the time period of 01/01/2020 through 04/01/2024. Please also indicate the total number of calls received and dispatched by month to each entity (such as the Fire Dept, Police Dept, etc).

For Example:
January 2020. Total Calls: 100. Dispatched to Sheriff's Dept: 25. Dispatched to Fire Dept: 10

To be clear, I’m only requesting to know totals. Please DO NOT include any personally identifying information about callers, addresses, case #s, etc, if that type of data exists. It is not relevant to my request.

** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to "inspect", nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record already exists). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **
————————————

Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and clear explanations of those charges upfront, and DO NOT proceed until I respond.

By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

Sunshine Request
PO Box 17391
Asheville, NC 28816

The request has been sent solely by me and my email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

Thank you for your assistance!

** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Status: Completed

Activity:

  • May 28, 2024 3:10 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Public Records Request <[email protected]>
    date: May 28, 2024, 3:10 PM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Hi Jackson County PIO,

     

    Thank you very much for your prompt assistance with my request!

     

    I’ve reviewed your response from this morning. Later today or early tomorrow I will mark this request as “Completed” on our website.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Completed
  • May 28, 2024 11:18 am

    1 month ago

    from: Public Records Request <[email protected]>
    to: Sunshine Request <[email protected]>
    date: May 28, 2024, 11:18 AM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    We do not have data prior to 2022 because the reporting systems were changed.

     

    JACKSON COUNTY – Public Records Request
    401 Grindstaff Cove Road, Suite A-218, Sylva, NC 28779
    Phone 828.631.2212 | Fax 828.631.2266

    Status: Clarification Provided
  • May 24, 2024 7:50 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Public Records Request <[email protected]>
    date: May 24, 2024, 7:50 PM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Hi Jackson County PIO,

     

    Thank you for your email on 05/23, and the 3 attachments provided therein (Eclipse Analytics for 2022, 2023, and 2024).

     

    I just wanted to check — do you also intend to send files to show 2020 and 2021 as well? If so, I did not receive them.

     

    Thank you for your help!


    Status: Clarification Requested
  • May 23, 2024 6:00 pm

    1 month ago

    from: Public Records Request <[email protected]>
    to: Sunshine Request <[email protected]>
    date: May 23, 2024, 6:00 PM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Advised the data extracted cannot be broken down into two separate categories – received and dispatched. Informed the state has a new system and this is the data that could be extracted.

     

    JACKSON COUNTY – Public Records Request
    401 Grindstaff Cove Road, Suite A-218, Sylva, NC 28779
    Phone 828.631.2212 | Fax 828.631.2266

     

    **Editor’s Note: Please see the 3 files referenced (“republicrecordsrequest_may2024requestforjacksonc-1.zip”) at top left in our Documents section.


    Status: Response Received from Government
  • May 23, 2024 5:32 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Public Records Request <[email protected]>
    date: May 23, 2024, 5:32 PM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Hi Jackson County PIO,

     

    I’m just following up on my previous email (May 14th @ 5:21PM) re: additional clarification about the files I received.

     

    Please let me know what you found out.

     

    Have a good evening!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • May 14, 2024 5:40 pm

    1 month ago

    from: Public Records Request <[email protected]>
    to: Sunshine Request <[email protected]>
    date: May 14, 2024, 5:40 PM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Clarification will be sought and provided.

     

    JACKSON COUNTY – Public Records Request

    [email protected]

    401 Grindstaff Cove Road, Suite A-218, Sylva, NC 28779

    Phone 828.631.2212 | Fax 828.631.2266

     

    E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized county official.


    Status: Government Processing Request
  • May 14, 2024 5:21 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Public Records Request <[email protected]>
    date: May 14, 2024, 5:21 PM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Hi Jackson County PIO,

     

    Thanks for providing the five attachments above, and thank you for your speedy response!

     

    I’d like to ask for some additional clarification to the following. My request asked for:

     

    Please provide the total number of calls received AND dispatched for the Jackson County Sheriff’s Office/911 Dispatch, during the time period of 01/01/2020 through 04/01/2024. Please also indicate the total number of calls received and dispatched by month to each entity (such as the Fire Dept, Police Dept, etc).

     

    For Example:

    January 2020. Total Calls: 100. Dispatched to Sheriff’s Dept: 25. Dispatched to Fire Dept: 10

     

    To be clear, I’m only requesting to know totals. Please DO NOT include any personally identifying information about callers, addresses, case #s, etc, if that type of data exists. It is not relevant to my request.

     

    I reviewed the files you sent, but it isn’t clear to me if the totals in each row are meant to show “the total number of calls received” AND “the total number of calls dispatched” by each department / entity in that month. In other words — are you combining the total of “all calls received” and “all calls dispatched” as one number, rather than break them out individually?

     

    Thank you for your help!


    Status: Clarification Requested
  • May 14, 2024 9:31 am

    1 month ago

    from: Public Records Request <[email protected]>
    to: Sunshine Request <[email protected]>
    date: May 14, 2024, 9:31 AM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Records responsive to this request are attached.

     

    JACKSON COUNTY – Public Records Request

    [email protected]

    401 Grindstaff Cove Road, Suite A-218, Sylva, NC 28779

    Phone 828.631.2212 | Fax 828.631.2266

     

    E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized county official.

     

    **Editor’s Note: Please see the 5 files referenced (“republicrecordsrequest_may2024requestforjacksonc.zip“) at top left in our Documents section.


    Status: Response Received from Government
  • May 8, 2024 5:22 pm

    2 months ago

    from: Public Records Request <[email protected]>
    to: Sunshine Request <[email protected]>
    date: May 8, 2024, 5:22 PM
    subject: Re: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    This confirms receipt of this request.

     

    JACKSON COUNTY – Public Records Request

    [email protected]

    401 Grindstaff Cove Road, Suite A-218, Sylva, NC 28779

    Phone 828.631.2212 | Fax 828.631.2266

     

    E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized county official.


    Status: Government Processing Request
  • May 8, 2024 5:08 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: Public Records Request <[email protected]>
    cc: [email protected], [email protected]
    date: May 8, 2024, 5:08 PM
    subject: Public records request. (May 2024) Request for Jackson County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Good afternoon Jackson County Records Officer, Sheriff, Shena, (or Custodian(s) of these records),

     

    Please reply promptly to the following public records request, which I’m making in accordance with NC Public Records Law. https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

     

    Please provide the total number of calls received AND dispatched for the Jackson County Sheriff’s Office/911 Dispatch, during the time period of 01/01/2020 through 04/01/2024. Please also indicate the total number of calls received and dispatched by month to each entity (such as the Fire Dept, Police Dept, etc).

     

    For Example:
    January 2020. Total Calls: 100. Dispatched to Sheriff’s Dept: 25. Dispatched to Fire Dept: 10

     

    To be clear, I’m only requesting to know totals. Please DO NOT include any personally identifying information about callers, addresses, case #s, etc, if that type of data exists. It is not relevant to my request.

     

    ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record already exists). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **
    ————————————

     

    Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and clear explanations of those charges upfront, and DO NOT proceed until I respond.

     

    By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    The request has been sent solely by me and my email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

     

    Thank you for your assistance!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.


    Status: Sent to Government
  • May 8, 2024 5:07 pm

    2 months ago

    Submitted to Sunshine Request
    Status: Pending