Other (indicate in message) Submitted: May 8, 2024 | Updated: May 14, 2024

(May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

Good evening Sheriff, Michael, Jonathan, (or Records Officer / Custodian(s) of these records),

Please reply promptly to the following public records request, which I’m making in accordance with NC Public Records Law. https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

Please provide the total number of calls received AND dispatched for the Macon County Sheriff's Office/911 Dispatch, during the time period of 01/01/2020 through 04/01/2024. Please also indicate the total number of calls received and dispatched by month to each entity (such as the Fire Dept, Police Dept, etc).

For Example:
January 2020. Total Calls: 100. Dispatched to Sheriff's Dept: 25. Dispatched to Fire Dept: 10

To be clear, I’m only requesting to know totals. Please DO NOT include any personally identifying information about callers, addresses, case #s, etc, if that type of data exists. It is not relevant to my request.

** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to "inspect", nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record already exists). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **
————————————

Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and clear explanations of those charges upfront, and DO NOT proceed until I respond.

By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

Sunshine Request
PO Box 17391
Asheville, NC 28816

The request has been sent solely by me and my email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

Thank you for your assistance!

** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Status: Completed

Documents:

Activity:

  • May 14, 2024 4:05 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    cc: [email protected], [email protected], [email protected]
    date: May 14, 2024, 4:05 PM
    subject: Re: Public records request. (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Hi Todd,

     

    My apologies.

     

    I realize now that I overlooked your initial email yesterday where you mentioned that your “… CAD program does not have a report that will provide the total number of calls by month by entity as you requested. However, the attached file will show every call the Macon County 911 Communications Center has dispatched in the specified time period in chronological order.”

     

    With this in mind — I will now consider my request to be “Completed”, and later today or early tomorrow I will mark it as “Completed” on our website.

     

    I cannot publish the files you sent me, unfortunately, as it goes against the polices on my website. Therefore, anyone in the public who may wish to obtain that data in the future, is encouraged to reach out to your office directly for further assistance.

     

    Thank you!


    Status: Completed
  • May 14, 2024 3:47 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    cc: [email protected], [email protected], [email protected]
    date: May 14, 2024, 3:47 PM
    subject: Re: Public records request. (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Good afternoon Todd,

     

    Thank you for your messages on 05/13 and the two files that were sent. I appreciate your prompt assistance!

     

    To clarify — in my initial request I asked:

     

    Please provide the total number of calls received AND dispatched for the Macon County Sheriff’s Office/911 Dispatch, during the time period of 01/01/2020 through 04/01/2024. Please also indicate the total number of calls received and dispatched by month to each entity (such as the Fire Dept, Police Dept, etc).

     

    For Example:

    January 2020. Total Calls: 100. Dispatched to Sheriff’s Dept: 25. Dispatched to Fire Dept: 10

     

    To be clear, I’m only requesting to know totals. Please DO NOT include any personally identifying information about callers, addresses, case #s, etc, if that type of data exists. It is not relevant to my request.

    ———–

     

    I have only asked for total numbers, broken down by month. I specifically did not want to receive any personally identifying information about individual cases / incident #s / victims / addresses / or callers. I post the results of all records requests publicly on my website, and so that type of data is not something that I will request or post. It goes against my website’s policies. I will, on a case by case basis, fulfill public safety related requests that focus on system-level trends and data.

     

    – File (Part 1) you sent contains 12,258 pages.
    – File (Part 2) you sent contains 10,583 pages.

     

    Within those files, each page contains multiple reports specific Date/Time, Disposition, Event, Incident #, Unit Org(s), Event Location (address, and lat. and long.). Unless I were going to review all 22,841 pages (and even more individual incidents) to form my own calculations and pull out the info needed — I have not been provided with the totals as requested.

     

    Can you please specify whether it is possible to produce the records as requested? And if not, please cite where this denial is justified under NC Public Records Law?

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Clarification Requested
  • May 13, 2024 12:55 pm

    1 month ago

    from: Todd Seagle <[email protected]>
    reply-to: [email protected]
    to: Sunshine Request <[email protected]>
    date: May 13, 2024, 12:55 PM
    subject: RE: Public records request. (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Part 2

     

    **Editor’s Note 05/14: We are not able to publish the file Todd sent on our website, as it is against our Policies to fulfill the following:

     

    ☀️ Requests for public safety information specific to a single individual, address, incident or name.

     

    This includes police reports, calls for service, complaints / incident reports / citations, criminal / arrest type records, or camera footage. We will, on a case by case basis, fulfill public safety related requests that focus on system-level trends and data.

     

    Additionally — the records we received do not appear to fully satisfy what was requested. We have asked Todd for additional clarification, and any updates we receive will be posted on our website once available.


     

    from: Todd Seagle <[email protected]>
    reply-to: [email protected]
    to: Sunshine Request <[email protected]>
    date: May 13, 2024, 12:52 PM
    subject: RE: Public records request. (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    To whom it may concern,

     

    Please find attached the first part of the requested information. The file was too large to send in one attachment. Our CAD program does not have a report that will provide the total number of calls by month by entity as you requested. However, the attached file will show every call the Macon County 911 Communications Center has dispatched in the specified time period in chronological order. Part two will follow in a separate email.

     

    Todd Seagle

    911 Communications Supervisor

    Macon County, NC

     

    **Editor’s Note 05/14: We are not able to publish the file Todd sent on our website, as it is against our Policies to fulfill the following:

     

    ☀️ Requests for public safety information specific to a single individual, address, incident or name.

     

    This includes police reports, calls for service, complaints / incident reports / citations, criminal / arrest type records, or camera footage. We will, on a case by case basis, fulfill public safety related requests that focus on system-level trends and data.

     

    Additionally — the records we received do not appear to fully satisfy what was requested. We have asked Todd for additional clarification, and any updates we receive will be posted on our website once available.


    Status: Response Received from Government
  • May 9, 2024 12:09 pm

    2 months ago

    from: Warren Cabe <[email protected]>
    reply-to: [email protected]
    to: Sunshine Request <[email protected]>
    cc: [email protected], [email protected], [email protected],
    [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
    date: May 9, 2024, 12:09 PM
    subject: RE: Public records request. (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Thank you. Todd and Lauren Brittian and/or Heather Conner will be processing the request.

    Warren


    Status: Government Processing Request
  • May 9, 2024 12:03 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    cc: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
    date: May 9, 2024, 12:03 PM
    subject: Re: Public records request. (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Good afternoon Jonathan,

     

    Thank you for your message this morning. I will remove you and the others initially CCed on this request, moving forward.
    ———

     

    Hello Macon County 911 Dispatch Center / Emergency Management Department, Warren, Kim, and Todd.

     

    I submitted a public records request to Macon County / Sheriff’s Office via email on 05/08/24. Jonathan Phillips has advised that I must send the request to your office instead. And therefore, I am now resubmitting it to your office directly, via email. Please confirm receipt to let me know that my request will begin processing:

     

    SUBJECT:
    (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    MESSAGE:
    Please reply promptly to the following public records request, which I’m making in accordance with NC Public Records Law. https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

     

    Please provide the total number of calls received AND dispatched for the Macon County Sheriff’s Office/911 Dispatch, during the time period of 01/01/2020 through 04/01/2024. Please also indicate the total number of calls received and dispatched by month to each entity (such as the Fire Dept, Police Dept, etc).

     

    For Example:
    January 2020. Total Calls: 100. Dispatched to Sheriff’s Dept: 25. Dispatched to Fire Dept: 10

     

    To be clear, I’m only requesting to know totals. Please DO NOT include any personally identifying information about callers, addresses, case #s, etc, if that type of data exists. It is not relevant to my request.

     

    ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record already exists). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **

     

    Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and clear explanations of those charges upfront, and DO NOT proceed until I respond.

     

    By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    The request has been sent solely by me and my email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

     

    Thank you for your assistance!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.


    Status: Sent to Government
  • May 9, 2024 9:01 am

    2 months ago

    from: Jonathan Phillips <[email protected]>
    reply-to: [email protected]
    to: Sunshine Request <[email protected]>, [email protected]
    cc: [email protected], [email protected], [email protected]
    date: May 9, 2024, 9:01 AM
    subject: RE: Public records request. (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    To whom it may concern,

     

    The Macon County Sheriff’s Office is not the custodian of the records requested. The requested records are maintained by the Macon County 911 Dispatch Center, which is under the direction of the Macon County Emergency Management Department. The contact information for the Macon County Emergency Management Director can be found at maconnc.org.


    Status: Clarification Provided
  • May 8, 2024 5:52 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    cc: [email protected], [email protected], [email protected], [email protected]
    date: May 8, 2024, 5:52 PM
    subject: Public records request. (May 2024) Request for Macon County, NC Sheriff’s Office: Total calls received and dispatched by month. From 01/01/20 – 04/01/24.

     

    Good evening Sheriff, Michael, Jonathan, (or Records Officer / Custodian(s) of these records),

     

    Please reply promptly to the following public records request, which I’m making in accordance with NC Public Records Law. https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

     

    Please provide the total number of calls received AND dispatched for the Macon County Sheriff’s Office/911 Dispatch, during the time period of 01/01/2020 through 04/01/2024. Please also indicate the total number of calls received and dispatched by month to each entity (such as the Fire Dept, Police Dept, etc).

     

    For Example:
    January 2020. Total Calls: 100. Dispatched to Sheriff’s Dept: 25. Dispatched to Fire Dept: 10

     

    To be clear, I’m only requesting to know totals. Please DO NOT include any personally identifying information about callers, addresses, case #s, etc, if that type of data exists. It is not relevant to my request.

     

    ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record already exists). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **
    ————————————

     

    Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and clear explanations of those charges upfront, and DO NOT proceed until I respond.

     

    By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    The request has been sent solely by me and my email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

     

    Thank you for your assistance!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.


    Status: Sent to Government
  • May 8, 2024 5:50 pm

    2 months ago

    Submitted to Sunshine Request
    Status: Pending