Other (indicate in message) Submitted: September 19, 2023 | Updated: February 22, 2024

(September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

Hello again Jose (or Guilford County Schools Records Officer / Custodian of Records),

Please reply promptly to the following public records request, which is being made in accordance with NC Public Records Law.
Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

Please provide all e-mails and SMS text messages sent between the "Homebound / Home Hospital Services Coordinator" Meredith Franklin and any/all Staff at Sternberger Elementary School, during the time period of 08/21/23 through 08/31/23. Specifically – I’m only requesting correspondence related to Homebound staffing and instruction.

I am NOT asking to receive, and do not want to receive, any confidential or personally identifying information about students, families, case #s, etc. (if that type of info happens to be contained in any of the responsive records).

Ideally, I would like to receive these records in a .PDF format, but I will also accept the responsive records in their native format.

** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to "inspect", nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record should already exist).

I do not have any additional or further clarifying info I wish to provide to narrow this request. If the request is unclear, or if you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **
————————————

Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations for those charges upfront, and DO NOT proceed until I respond.

By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

Sunshine Request
PO Box 17391
Asheville, NC 28816

The request has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me or my Team. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

Thank you for your assistance!

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Status: Completed

Activity:

  • February 22, 2024 1:43 pm

    1 day ago

    from: Oliva, Jose <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: “Brown, Lane” <[email protected]>, “Records, Public” <[email protected]>, Superintendent <[email protected]>, “Morrison, Shirley D” <[email protected]>, “Coker, Alison R” <[email protected]>, “Lewis, Tracey L” <[email protected]>, “Thompson, Chapel D” <[email protected]>
    date: Feb 22, 2024, 1:43 PM
    subject: Re: PRR-146-2023

     

    That’s correct. Thank you! I hope you have a great day.

     

    Sent from my iPhone


    Status: Completed
  • February 22, 2024 1:10 pm

    1 day ago

    from: Brown, Lane <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Feb 22, 2024, 1:10 PM
    subject: Automatic reply: PRR-146-2023

     

    Thank you for your message today. I will be working on a grant deadline today. Please anticipate delays in my response. I look forward to responding to your note as quickly as I can.

     

    Thank you,

     

    Lane Harvey Brown, PMP, CFRE
    Senior Director of Public Affairs and Philanthropy
    Guilford County Schools

     

    This e-mail is for the sole use of the individual for whom it is intended. If you are neither the intended recipient nor agent responsible for delivering this e-mail to the intended recipient, any disclosure, retransmission, copying, or taking action in reliance on this information is strictly prohibited. If you have received this e-mail in error, please notify the person transmitting the information immediately. All e-mail correspondence to and from this e-mail address may be subject to NC Public Records Law which results in monitoring and disclosure to third parties, including law enforcement. In compliance with federal laws, including Title IX of the Education Amendments of 1972, Guilford County Schools administers all educational programs, employment activities and admissions without unlawful discrimination because of race, religion, national or ethnic origin, color, age, military affiliation, disability, pregnancy, sex, gender, gender identity or expression, or sexual orientation. Refer to the Board of Education’s Prohibition Against Discrimination, Harassment, and Bullying Policy 1710/4021/7230 for a complete statement. Inquiries or complaints should be directed to the Guilford County Schools Compliance Officer, 120 Franklin Boulevard, Greensboro, NC 27401; 336-370-8154

     

    from: Sunshine Request <[email protected]>
    to: “Oliva, Jose” <[email protected]>
    cc: “Brown, Lane” <[email protected]>, “Records, Public” <[email protected]>, Superintendent <[email protected]>, “Morrison, Shirley D” <[email protected]>, “Coker, Alison R” <[email protected]>, “Lewis, Tracey L” <[email protected]>, “Thompson, Chapel D” <[email protected]>
    date: Feb 22, 2024, 1:10 PM
    subject: Re: PRR-146-2023

     

    Good afternoon Jose and Lane,

     

    Thanks for clarifying.

     

    Assuming Lane agrees with you (that there are only 4 emails out of 700, and there were no SMS text messages, responsive to my request) — I will now mark the request as “Completed” on our website.

     

    Thank you for your help.

     

    ~The Sunshine Request Team

     

    ** Editor’s Note to Sender: This info. comes from our FAQs page:

     

    Who should I contact if I think there are results of requests that have been improperly disclosed or should be redacted?

     

    The results of all Completed requests are published on our site, and have been provided to Sunshine Request directly by the disclosing government agency (government entity).

     

    Sunshine Request’s policy in situations involving an alleged improper disclosure is to refer you to the disclosing agency (government entity). If any party feels that an alleged improper disclosure has taken place, please contact the disclosing agency (government entity) directly.

     

    If the disclosing agency, after a review of your case, determines that confidential information was improperly disclosed, and notifies us of such disclosure, we will then be able to review your case.

     

    Similarly — Sunshine Request has reviewed any info given to us from Guilford County Schools to determine if it satisfies the initial request. We make no claim as to the veracity of records / responses we receive from Entities. If you have reason to believe that GCS has improperly disclosed (or is not disclosing) all available public records in accordance with NC Public Records Law, we encourage you to reach out to them directly.

     

    Thank your for using www.sunshinerequest.com!


    Status: Completed
  • February 21, 2024 3:13 pm

    2 days ago

    from: Oliva, Jose <[email protected]>
    to: Sunshine Request <[email protected]>, “Brown, Lane” <[email protected]>
    cc: “Records, Public” <[email protected]>, Superintendent <[email protected]>, “Morrison, Shirley D” <[email protected]>, “Coker, Alison R” <[email protected]>, “Lewis, Tracey L” <[email protected]>, “Thompson, Chapel D” <[email protected]>
    date: Feb 21, 2024, 3:13 PM
    subject: RE: PRR-146-2023

     

    Thank you for reaching out. After legal counsel reviewed the request, those were the documents responsive to your request.


    Status: Clarification Provided
  • February 21, 2024 3:02 pm

    2 days ago

    from: Sunshine Request <[email protected]>
    to: “Brown, Lane” <[email protected]>
    cc: “Oliva, Jose” <[email protected]>, “Records, Public” <[email protected]>, Superintendent <[email protected]>, “Morrison, Shirley D” <[email protected]>, “Coker, Alison R” <[email protected]>, “Lewis, Tracey L” <[email protected]>, “Thompson, Chapel D” <[email protected]>
    date: Feb 21, 2024, 3:02 PM
    subject: Re: PRR-146-2023

     

    Good afternoon Lane, Jose, all others CCed,

     

    I submitted Public Records Request #PRR-146-2023 to GCS’ request form on September 19, 2023. I asked for the following:

     

    SUBJECT
    (September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

     

    MESSAGE
    Please provide all e-mails and SMS text messages sent between the “Homebound / Home Hospital Services Coordinator” Meredith Franklin and any/all Staff at Sternberger Elementary School, during the time period of 08/21/23 through 08/31/23. Specifically – I’m only requesting correspondence related to Homebound staffing and instruction. I am NOT asking to receive, and do not want to receive, any confidential or personally identifying information about students, families, case #s, etc. (if that type of info happens to be contained in any of the responsive records). Ideally, I would like to receive these records in a .PDF format, but I will also accept the responsive records in their native format.

     

    On Sept. 27 Lane stated in part that “… This records search has returned more than 700 emails that have to be printed and manually reviewed for confidential information. This will take some time to complete. I would estimate a minimum of two weeks…”.  As you know there has been much back-and-forth since then, as I’ve continued to follow up to check when the request would be completed. On Feb. 13 Lane stated in part that “… We expect to have this request completed within the week.”  On Feb. 19 I received a notification from JustFOIA Notification <[email protected]> , stating that the responsive documents for my request had been released.

     

    I’ve reviewed my request link on your website just now, and it says my request is now “Completed”. There is only 1 .pdf document (containing 3 pages total, and only 4 emails total) posted on your site. I am confused why after 5.50 months processing a request you said contained 700 responsive emails, there is now only 1 small file that has completed the request.

     

    Surely this is a mistake. Can you please clarify?

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Clarification Requested
  • February 19, 2024 4:24 pm

    4 days ago

    from: JustFOIA Notification <[email protected]>
    to: [email protected]
    date: Feb 19, 2024, 4:24 PM
    subject: Guilford County Schools Records Request PRR-146-2023 Completed

     

    Hello,

     

    Please click this link to access your documents Request Number: PRR-146-2023.

     

    If you choose to manually access this request, please go to our website under the request portal and select ‘Track Status’.

     

    PRR-146-2023 is your request number.

     

    •••••• is your security key.

     

    Thank you,
    Guilford County Schools

     

    *Note: This is an automated email notification. Please do not respond to this email.

     

    **Editor’s Note: Please see the 1 file referenced (“PRR-146-2023.pdf”) at top left in our Documents section.


    Status: Response Received from Government
  • February 13, 2024 4:33 pm

    1 week ago

    from: Brown, Lane <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: “Oliva, Jose” <[email protected]>, “Records, Public” <[email protected]>, Superintendent <[email protected]>, “Morrison, Shirley D” <[email protected]>, “Coker, Alison R” <[email protected]>, “Lewis, Tracey L” <[email protected]>, “Thompson, Chapel D” <[email protected]>
    date: Feb 13, 2024, 4:33 PM
    subject: RE: PRR-146-2023

     

    Good afternoon,

    We expect to have this request completed within the week.

    If you would like to discuss further, please feel free to give me a call on my direct numbers below.

    Have a good afternoon,

     

    Lane

     

    Lane Harvey Brown, PMP, CFRE

    Senior Director of Public Affairs and Philanthropy

    Chief of Staff’s Office

    Guilford County Schools

    712 North Eugene Street

    Greensboro, NC  27401

    Direct office: (336) 370-3201

    Cell: (336) 451-7046

    VoIP ext.: 735201

    Pronouns: She, her, hers

    Schedule an appointment

     

    Click here to see GCS on DonorsChoose and support a teacher project today!


    Status: Government Processing Request
  • February 12, 2024 4:27 pm

    1 week ago

    from: Sunshine Request <[email protected]>
    to: “Brown, Lane” <[email protected]>
    cc: “Oliva, Jose” <[email protected]>, “Records, Public” <[email protected]>, Superintendent <[email protected]>, “Morrison, Shirley D” <[email protected]>, “Coker, Alison R” <[email protected]>, “Lewis, Tracey L” <[email protected]>, “Thompson, Chapel D” <[email protected]>
    date: Feb 12, 2024, 4:27 PM
    subject: Re: PRR-146-2023

     

    Good afternoon Lane and Jose, all others CCed,

     

    I submitted public Records Request #PRR-146-2023 to your offices on September 19th:
    (September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

     

    Thank you again for your reply on Dec. 06, 2023 confirming that you were working on the request, and again on Jan. 03, 2024 — also confirming there was a delay and you are still working to process the request.

     

    Can you please provide me with an explanation for the delay, as well as an anticipated timeline or a date for the completion of my request?

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • January 3, 2024 9:14 am

    1 month ago

    from: Brown, Lane <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: “Oliva, Jose” <[email protected]>, “Records, Public” <[email protected]>, Superintendent <[email protected]>, “Morrison, Shirley D” <[email protected]>, “Coker, Alison R” <[email protected]>, “Lewis, Tracey L” <[email protected]>, “Thompson, Chapel D” <[email protected]>
    date: Jan 3, 2024, 9:14 AM
    subject: RE: PRR-146-2023

     

    Good morning,

    Thanks for your note and Happy New Year. We appreciate your patience on this request.

    We are still working on this request and apologize for the delay. We would be happy to discuss further by phone and you’re welcome to call me at the numbers below; otherwise, please feel free to check back by email at the end of the month.

    Thanks,

    Lane

     

    Lane Harvey Brown, PMP, CFRE

    Senior Director of Public Affairs and Philanthropy

    Chief of Staff’s Office

    Guilford County Schools

    712 North Eugene Street

    Greensboro, NC  27401

    Direct office: (336) 370-3201

    Cell: (336) 451-7046

    VoIP ext.: 735201

    Pronouns: She, her, hers

    Schedule an appointment

     

    Click here to see GCS on DonorsChoose and support a teacher project today!


    Status: Government Processing Request
  • January 2, 2024 4:48 pm

    1 month ago

    from: Oliva, Jose <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Jan 2, 2024, 4:48 PM
    subject: Automatic reply: PRR-146-2023

     

    Thank you for your email. I am out of the office until January 8, 2024.

     

    This e-mail is for the sole use of the individual for whom it is intended. If you are neither the intended recipient nor agent responsible for delivering this e-mail to the intended recipient, any disclosure, retransmission, copying, or taking action in reliance on this information is strictly prohibited. If you have received this e-mail in error, please notify the person transmitting the information immediately. All e-mail correspondence to and from this e-mail address may be subject to NC Public Records Law which results in monitoring and disclosure to third parties, including law enforcement. In compliance with federal laws, including Title IX of the Education Amendments of 1972, Guilford County Schools administers all educational programs, employment activities and admissions without unlawful discrimination because of race, religion, national or ethnic origin, color, age, military affiliation, disability, pregnancy, sex, gender, gender identity or expression, or sexual orientation. Refer to the Board of Education’s Prohibition Against Discrimination, Harassment, and Bullying Policy 1710/4021/7230 for a complete statement. Inquiries or complaints should be directed to the Guilford County Schools Compliance Officer, 120 Franklin Boulevard, Greensboro, NC 27401; 336-370-8154

     

    from: Lewis, Tracey L <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Jan 2, 2024, 4:48 PM
    subject: Automatic reply: PRR-146-2023

     

    This e-mail is for the sole use of the individual for whom it is intended. If you are neither the intended recipient nor agent responsible for delivering this e-mail to the intended recipient, any disclosure, retransmission, copying, or taking action in reliance on this information is strictly prohibited. If you have received this e-mail in error, please notify the person transmitting the information immediately. All e-mail correspondence to and from this e-mail address may be subject to NC Public Records Law which results in monitoring and disclosure to third parties, including law enforcement. In compliance with federal laws, including Title IX of the Education Amendments of 1972, Guilford County Schools administers all educational programs, employment activities and admissions without unlawful discrimination because of race, religion, national or ethnic origin, color, age, military affiliation, disability, pregnancy, sex, gender, gender identity or expression, or sexual orientation. Refer to the Board of Education’s Prohibition Against Discrimination, Harassment, and Bullying Policy 1710/4021/7230 for a complete statement. Inquiries or complaints should be directed to the Guilford County Schools Compliance Officer, 120 Franklin Boulevard, Greensboro, NC 27401; 336-370-8154

     

    from: Brown, Lane <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Jan 2, 2024, 4:48 PM
    subject: Automatic reply: PRR-146-2023

     

    Thank you for your message today. I will be out of the office from Friday, Dec. 22 through Wednesday, Jan. 3. look forward to returning your email when I return to the office on Thursday, Jan. 4.

     

    Thanks and Happy Holidays!

     

    Lane Harvey Brown, PMP, CFRE
    Senior Director of Public Affairs and Philanthropy
    Guilford County Schools

     

    This e-mail is for the sole use of the individual for whom it is intended. If you are neither the intended recipient nor agent responsible for delivering this e-mail to the intended recipient, any disclosure, retransmission, copying, or taking action in reliance on this information is strictly prohibited. If you have received this e-mail in error, please notify the person transmitting the information immediately. All e-mail correspondence to and from this e-mail address may be subject to NC Public Records Law which results in monitoring and disclosure to third parties, including law enforcement. In compliance with federal laws, including Title IX of the Education Amendments of 1972, Guilford County Schools administers all educational programs, employment activities and admissions without unlawful discrimination because of race, religion, national or ethnic origin, color, age, military affiliation, disability, pregnancy, sex, gender, gender identity or expression, or sexual orientation. Refer to the Board of Education’s Prohibition Against Discrimination, Harassment, and Bullying Policy 1710/4021/7230 for a complete statement. Inquiries or complaints should be directed to the Guilford County Schools Compliance Officer, 120 Franklin Boulevard, Greensboro, NC 27401; 336-370-8154

     

    from: Sunshine Request <[email protected]>
    to: “Brown, Lane” <[email protected]>
    cc: “Oliva, Jose” <[email protected]>, Public” <[email protected]>, Superintendent <[email protected]>, Shirley D” <[email protected]>, “Coker, Alison R” <[email protected]>, “Lewis, Tracey L” <[email protected]>, “Thompson, Chapel D” <[email protected]>
    date: Jan 2, 2024, 4:48 PM
    subject: Re: PRR-146-2023

     

    Good afternoon Lane (and all others CCed),

     

    I submitted public Records Request #PRR-146-2023 to your offices on September 19th:
    (September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

     

    Thank you for your reply to me on December 06 confirming that you are working on the request.

     

    I’d like to ask again that you please provide me with an anticipated date or some timeline for the completion of my request. I will wait to follow up with you again until the time you specify.

     

    Aside from that 1 question, I do not need to discuss the request further with you.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • December 6, 2023 11:04 am

    2 months ago

    from: Sunshine Request <[email protected]>
    to: “Brown, Lane” <[email protected]>
    cc: “Oliva, Jose” <[email protected]>
    date: Dec 6, 2023, 11:04 AM
    subject: Re: PRR-146-2023

     

    Hi Lane,

     

    Thank you for your message.

     

    I was asking if you can please provide an anticipated date or timeline for when the request might be completed? If so, I will wait to follow up again around that time.

     

    Aside from that 1 question — currently, I do not need to discuss the request further with you.

     

    If I have additional questions about the request, however, I will give you a call.

     

    Thank you for your help.


    Status: Government Processing Request
  • December 6, 2023 8:18 am

    2 months ago

    from: Brown, Lane <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: “Oliva, Jose” <[email protected]>
    date: Dec 6, 2023, 8:18 AM
    subject: RE: PRR-146-2023

     

    Good morning,

    Thanks for your note. We appreciate your patience and apologize for the delay. It is in progress.

    Please give me a call at (336) 370-3201 if you would like to discuss further.

    Best,

    Lane

     

    Lane Harvey Brown, PMP, CFRE

    Senior Director of Public Affairs and Philanthropy

    Chief of Staff’s Office

    Guilford County Schools

    712 North Eugene Street

    Greensboro, NC 27401

    Direct office: (336) 370-3201

    Cell: (336) 451-7046

    VoIP ext.: 735201

    Pronouns: She, her, hers

    Schedule an appointment

    Click here to see GCS on DonorsChoose and support a teacher project today!


    Status: Government Processing Request
  • December 5, 2023 7:06 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: “Brown, Lane” <[email protected]>
    cc: “Oliva, Jose” <[email protected]>
    date: Dec 5, 2023, 7:06 PM
    subject: Re: PRR-146-2023

     

    Good evening Lane,

     

    I’m just following up again regarding my public records request # PRR-146-2023. It was first sent to your GCS records request form on September 19th:

     

    (September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

     

    I understand from your last update to me on November 08 @ 8:45am that “… This request is being processed.”

     

    Can you please provide an anticipated date for the completion of my request? I will follow up again in 1 week, if I haven’t heard anything else before then.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • November 28, 2023 1:48 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: “Brown, Lane” <[email protected]>
    cc: “Oliva, Jose” <[email protected]>
    date: Nov 28, 2023, 1:48 PM
    subject: Re: PRR-146-2023

     

    Hi Lane,

     

    I hope you’re having a good month so far!

     

    I’m just following up on my public records request # PRR-146-2023

     

    (September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

     

    Please let me know if you’re able to provide an anticipated date for completion.

     

    Thank you!


    Status: Follow up
  • November 8, 2023 8:45 am

    3 months ago

    from: Brown, Lane <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: “Oliva, Jose” <[email protected]>
    date: Nov 8, 2023, 8:45 AM
    subject: RE: PRR-146-2023

     

    Good morning,

     

    Thank you for this follow-up. This request is being processed.

     

    Lane

     

    Lane Harvey Brown, PMP, CFRE

    Senior Director of Public Affairs and Philanthropy

    Chief of Staff’s Office

    Guilford County Schools

    712 North Eugene Street

    Greensboro, NC  27401

    Direct office: (336) 370-3201

    Cell: (336) 451-7046

    VoIP ext.: 735201

    Pronouns: She, her, hers

    Schedule an appointment


    Status: Government Processing Request
  • November 7, 2023 1:12 pm

    3 months ago

    from: Oliva, Jose <[email protected]> to: Sunshine Request <[email protected]>
    date: Nov 7, 2023, 1:12 PM
    subject: Automatic reply: PRR-146-2023

     

    Thank you for your email. I am out of the office until November 13.
    This e-mail is for the sole use of the individual for whom it is intended. If you are neither the intended recipient nor agent responsible for delivering this e-mail to the intended recipient, any disclosure, retransmission, copying, or taking action in reliance on this information is strictly prohibited. If you have received this e-mail in error, please notify the person transmitting the information immediately. All e-mail correspondence to and from this e-mail address may be subject to NC Public Records Law which results in monitoring and disclosure to third parties, including law enforcement. In compliance with federal laws, including Title IX of the Education Amendments of 1972, Guilford County Schools administers all educational programs, employment activities and admissions without unlawful discrimination because of race, religion, national or ethnic origin, color, age, military affiliation, disability, pregnancy, sex, gender, gender identity or expression, or sexual orientation. Refer to the Board of Education’s Prohibition Against Discrimination, Harassment, and Bullying Policy 1710/4021/7230 for a complete statement. Inquiries or complaints should be directed to the Guilford County Schools Compliance Officer, 120 Franklin Boulevard, Greensboro, NC 27401; 336-370-8154


    Status: Follow up
  • November 7, 2023 1:12 pm

    3 months ago

    from: Sunshine Request <[email protected]>
    to: “Brown, Lane” <[email protected]>
    cc: “Oliva, Jose” <[email protected]>
    date: Nov 7, 2023, 1:12 PM
    subject: Re: PRR-146-2023

     

    Good Afternoon Lane and Jose,

     

    I hope you’re having a good month so far.

     

    Now that some time has passed, I’d like to follow up again regarding my public Records Request #PRR-146-2023. It was first submitted to GCS’ Public Records Request form on September 19th:
    (September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

     

    I just wanted to reiterate my previous messages to Lane
    vabout this request:

     

    Although my request indicated that I’d ideally like to receive the records in a .PDF format — it is not necessary, and I don’t need you to compile the records in any special way. I will gladly accept the responsive records in their native format, as this is easiest and simple to compile. Texts and emails are already available to you in their electronic medium, and can be e-mailed to me. I do not want to receive printed copies of emails / texts, and I do not plan to come in person to inspect, nor pick up, printed copies of these types of records. It is an unnecessary barrier and burden on the public to access public records.

     

    Can you please provide an anticipated date for the
    completion of the request?

     

    I will follow up again in 1 week, if I haven’t heard anything else before then.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • October 5, 2023 1:48 pm

    4 months ago

    from: Brown, Lane <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: “Oliva, Jose” <[email protected]>
    date: Oct 5, 2023, 1:48 PM
    subject: RE: PRR-146-2023

     

    Thanks for sharing this feedback, and GCS agrees on the importance of an efficient process. We are working on this and appreciate your perspective as we work through rebuilding the system, which has experienced some significant challenges/staff turnover in the past two years.

    Have a good afternoon.

     

    Lane Harvey Brown, PMP, CFRE

    Senior Director of Public Affairs and Philanthropy

    Chief of Staff’s Office

    Guilford County Schools

    712 North Eugene Street

    Greensboro, NC  27401

    Direct office: (336) 370-3201

    Cell: (336) 451-7046

    VoIP ext.: 735201

    Pronouns: She, her, hers

    Schedule an appointment


    Status: Government Processing Request
  • October 5, 2023 1:32 pm

    4 months ago

    from: Sunshine Request <[email protected]>
    to: “Brown, Lane” <[email protected]>
    date: Oct 5, 2023, 1:32 PM
    subject: Re: PRR-146-2023

     

    Hi Lane,

     

    Thanks very much for clarifying.

     

    I want to note that we have had several issues in the past getting records requests fulfilled by GCS. Primarily — there are issues and inefficiencies with the way the Next Request Portal is set up. Also, the [email protected] email address continues to throw “bounceback errors” indicating that the address either no longer exists, the mailbox is full, or there is some other issue with that account.

     

    With all that in mind, I just want to make sure that now and in the future, there is some simplified way for the public to submit requests to GCS and to get responses in a timely manner.

     

    I appreciate your help!

     

    I’ll check on this request again next month if I don’t hear anything else in the meantime.

     

    ~ The Sunshine Request Team


    Status: Government Processing Request
  • October 5, 2023 1:24 pm

    4 months ago

    from: Brown, Lane <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: “Oliva, Jose” <[email protected]>
    date: Oct 5, 2023, 1:24 PM
    subject: RE: PRR-146-2023

     

    Good afternoon,

    Thank you for your follow-up. We received your previous email and appreciate the additional guidance.

    To clarify, the emails have to be printed for review and removal of information that is confidential. This is the method available to GCS for this part of the process.

    In addition, the primary records position has been vacant for some time. A new staff member has been hired this week. The email I shared also indicated that this request will require a minimum of two weeks – please note that this is not indicating two weeks as the timeline. Thank you for your patience as we work through as we work through onboarding, printing and reviewing.

    You are welcome to continue to email to follow-up, or please feel free to give me a call at either number below to discuss further also.

    Best,
    Lane

     

    Lane Harvey Brown, PMP, CFRE

    Senior Director of Public Affairs and Philanthropy

    Chief of Staff’s Office

    Guilford County Schools

    712 North Eugene Street

    Greensboro, NC 27401

    Direct office: (336) 370-3201

    Cell: (336) 451-7046

    VoIP ext.: 735201

    Pronouns: She, her, hers


    Status: Government Processing Request
  • October 5, 2023 12:59 pm

    4 months ago

    from: Sunshine Request <[email protected]>
    to:[email protected]” <[email protected]>
    date: Oct 5, 2023, 12:59 PM
    subject: Fwd: PRR-146-2023

     

    ———- Forwarded message ———

    from: Sunshine Request <[email protected]>
    to: [email protected]
    cc: b944eebc-7017-4d8e-8d91-34a64b0df6bd.GuilfordCountySchoolsNC@request.justfoia.com, “Oliva, Jose” <[email protected]>
    date: Oct 5, 2023, 12:56 PM
    subject: Re: PRR-146-2023

     

    Good afternoon Lane and Jose,

     

    I’m following up on my message above from September 27, 10:45AM. I have not heard back.

     

    Lane had indicated that “This records search has returned more than 700 emails that have to be printed and manually reviewed for confidential information”. I’m assuming you’re still in the process of working on the request, but I feel it’s very important to restate the following to make sure time is not being spent unnecessarily to fulfill the request in a manner that I did not ask.

     

    To restate that message:

     

    Although I would ideally like to receive the records in a .PDF format, it is not necessary, and I don’t need you to compile the records in any special way. I will gladly accept the responsive records in their native format, as this is easiest and simple to compile. Texts and emails are already available to you in their electronic medium, and can be e-mailed to me. I do not want to receive printed copies of emails / texts, and I do not plan to come in person to inspect, nor pick up, printed copies of these types of records. It is an unnecessary barrier and burden on the public to access public records.

     

    ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record should already exist).**

     

    I’ll follow up again in 1 week if I don’t hear anything before then.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Sent to Government
  • October 5, 2023 12:56 pm

    4 months ago

    from: Mail Delivery Subsystem <[email protected]>
    date: Oct 5, 2023, 12:56 PM
    subject: Delivery Status Notification (Failure)

     

    Message blocked

     

    Your message to [email protected] has been blocked. See technical details below for more information.

     

    The response from the remote server was:

     

    550 5.4.1 Recipient address rejected: Access denied

    [SN1PEPF0002BA4E.namprd03.prod.outlook.com 2023-10-05T16:56:48.015Z 08DBBB936769722F]

     

    ———- Forwarded message ———-
    From: Sunshine Request <[email protected]>
    To: GuilfordCountySchoolsNC@justfoia.com
    Cc: b944eebc-7017-4d8e-8d91-34a64b0df6bd.GuilfordCountySchoo[email protected], “Oliva, Jose” <[email protected]>
    Bcc:
    Date: Thu, 5 Oct 2023 12:56:31 -0400
    Subject: Re: PRR-146-2023
    —– Message truncated —–


    Status: Sent to Government
  • October 5, 2023 12:56 pm

    4 months ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    cc: b944eebc-7017-4d8e-8d91-34a64b0df6bd.GuilfordCountySchoolsNC@request.justfoia.com, “Oliva, Jose” <[email protected]>
    date: Oct 5, 2023, 12:56 PM
    subject: Re: PRR-146-2023

     

    Good afternoon Lane and Jose,

     

    I’m following up on my message above from September 27, 10:45AM. I have not heard back.

     

    Lane had indicated that “This records search has returned more than 700 emails that have to be printed and manually reviewed for confidential information”. I’m assuming you’re still in the process of working on the request, but I feel it’s very important to restate the following to make sure time is not being spent unnecessarily to fulfill the request in a manner that I did not ask.

     

    To restate that message:

     

    Although I would ideally like to receive the records in a .PDF format, it is not necessary, and I don’t need you to compile the records in any special way. I will gladly accept the responsive records in their native format, as this is easiest and simple to compile. Texts and emails are already available to you in their electronic medium, and can be e-mailed to me. I do not want to receive printed copies of emails / texts, and I do not plan to come in person to inspect, nor pick up, printed copies of these types of records. It is an unnecessary barrier and burden on the public to access public records.

     

    ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record should already exist).**

     

    I’ll follow up again in 1 week if I don’t hear anything before then.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Follow up
  • September 27, 2023 10:45 am

    4 months ago

    from: Sunshine Request <[email protected]>
    to: b944eebc-7017-4d8e-8d91-34a64b0df6bd.GuilfordCountySchoolsNC@request.justfoia.com
    cc: [email protected]
    date: Sep 27, 2023, 10:45 AM
    subject: Re: PRR-146-2023

     

    Hi Lane,

     

    Thanks for your reply. And thank you for the update re: timing.

     

    I just want to reiterate (as I stated in my request), that while I would ideally like to receive these records in a .PDF format, it is not necessary at all. I will gladly accept the responsive records in their native format, as this is easiest and simple to compile. Texts and emails are already available in their electronic medium, and can be e-mailed to me. I do not want to receive printed copies of emails/texts, and I do not plan to come in person to inspect, nor pick up, printed copies of these types of records. It is an unnecessary barrier and burden on the public to access public records.

     

    ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record should already exist).**

     

    I’ll follow up with you again in a couple weeks, if I don’t hear from you again before then.

     

    Thanks for your help!

     

    ~ The Sunshine Request Team


    Status: Government Processing Request
  • September 27, 2023 8:47 am

    4 months ago

    from: Lane Brown (Guilford County Schools, NC) <[email protected]>
    reply-to: b944eebc-7017-4d8e-8d91-34a64b0df6bd.GuilfordCountySchoolsNC@request.justfoia.com
    to: [email protected]
    cc: [email protected]
    date: Sep 27, 2023, 8:47 AM
    subject: PRR-146-2023

     

    Good morning,

     

    I am writing in response to an email follow-up regarding PRR-146-2023. This records search has returned more than 700 emails that have to be printed and manually reviewed for confidential information. This will take some time to complete. I would estimate a minimum of two weeks. If there are additional questions, you are welcome to reach out to me directly at [email protected].

     

    Thank you,

     

    Lane Brown, Senior Director of Public Affairs and Philanthropy


    Status: Government Processing Request
  • September 26, 2023 12:57 pm

    4 months ago

    from: Sunshine Request <[email protected]>
    to: “Oliva, Jose” <[email protected]>
    cc: “Records, Public” <[email protected]>, [email protected], “Morrison, Shirley D” <[email protected]>, [email protected], [email protected], [email protected]
    date: Sep 26, 2023, 12:57 PM
    subject: Following up on my public records request #PRR-146-2023. Please provide timeline for completion.

     

    Good Afternoon Jose (or GCS Records Officer / Custodian of these Records), all others CCed,

     

    You still have not enabled the settings / features of your Next Request page to allow requesters to create an account, login, or message you about requests via the portal. Therefore, I must email you directly in order to discuss this request:

     

    I’m following up on my public Records Request #PRR-146-2023

     

    SUBJECT:
    (September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

     

    It was submitted to you via Next Request on Sep 19, 2023, @ 5:26PM EST.

     

    Please provide an anticipated timeline or date for the completion of the request.

     

    I will follow up again in another week, if I haven’t heard anything else before then.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Follow up
  • September 19, 2023 5:27 pm

    5 months ago

    from: JustFOIA Notification <[email protected]>
    to: [email protected]
    date: Sep 19, 2023, 5:27 PM
    subject: Guilford County Schools Records Request Confirmation

     

    Thank you for submitting a request for records to Guilford County Schools.

     

    Your request reference number is Request Number: PRR-146-2023 .

     

    Please have this reference number available when communicating with our staff regarding your request.

     

    Note: This is an automated email notification. Please do not respond to this email.


    Status: Government Processing Request
  • September 19, 2023 5:26 pm

    5 months ago

    Thank you for submitting a request for records.

     

    Your request reference number is PRR-146-2023.

     

    Please have this reference number available when communicating with our staff regarding your request. If you have supplied an email address, you will receive a confirmation of your submission that contains the above information.

     

    Please note that if you chose not to provide contact information, this reference number should be used when communicating with staff and/or when picking up the records related to this request. Additionally, if no contact information was provided, you must contact the appropriate office to verify receipt of your request, to learn of any applicable fees, and authorize your request to move forward, prior to your request moving forward.

     

    https://guilfordcountyschoolsnc.justfoia.com/publicportal/requests/PRR-146-2023/view/669541?recaptchaResponse=03AFcWeA4rnuEKy_5PqhJvTtP0UMOiE-vd8l7bMXazzHMpEFRkmvW55NTnOJR09FHEUXugijxm_cHaAoUG2aLzQMLatrBGvFqfu7kbWU8avCOypgPw_02Vz7fBtlCEYm5OmkkVYxHNbzMwXGn6OztW-OA7cO1ga3A90T7DoY3j8ATH4BC7SJxk62DC5qqyiKcnPaAlU2MwpQKeLveBltTo-6sk2O6U7bb-jbv7D1t3eXHMx8Kls-zIhkMF9iXuU2TMyYTD36tgAF5oNsWqWG3dgQk_cjabh0JAwE6nJGkZi9oNvSHvx_0KLGD-kQU1ZQsz5QLilOtQBLhdwoUHZc7yPpqW7t-ycheQfCXurXvEF8oH44eXYcS_1e9J-zSolRzJ9euvWdE9Hw_wOQVxqTudtbrKpdVmzAusDKfDtuFjJf4KL73N-duEc54aL2ti9ALY5IMk31YP670A44QKVmPWltKEHXVrZGDhD9UYtLo5emWcL8PC-1S1xFsEfar-XymLfWloh7KFufOe5sPdp9xIBQMzqjb6adjYPuMbYDcblGGZWytLLORbU8SyMkLBd57X0TnmVCd0Wcap

     


    **Editor’s Note 09/19/23: The request below was submitted to Guilford County, NC Schools’ public records request form (https://guilfordcountyschoolsnc.justfoia.com/Forms/Launch/d705cbd6-1396-49b7-939e-8d86c5a87deb) at 5:26PM EST. We will post any updates we receive on our site. Thanks for using Sunshine Request!

     

     

    Hello again Jose (or Guilford County Schools Records Officer / Custodian of Records),

     

    Please reply promptly to the following public records request, which is being made in accordance with NC Public Records Law.

    Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

     

    SUBJECT:

    (September 2023) Request for Guilford County, NC Schools: Emails and Texts between Homebound / Home Hospital Services Coordinator and Sternberger Elementary. 08/21/23 – 08/31/23.

     

    MESSAGE:

    Please provide all e-mails and SMS text messages sent between the “Homebound / Home Hospital Services Coordinator” Meredith Franklin and any/all Staff at Sternberger Elementary School, during the time period of 08/21/23 through 08/31/23. Specifically – I’m only requesting correspondence related to Homebound staffing and instruction.

     

    I am NOT asking to receive, and do not want to receive, any confidential or personally identifying information about students, families, case #s, etc. (if that type of info happens to be contained in any of the responsive records).

     

    Ideally, I would like to receive these records in a .PDF format, but I will also accept the responsive records in their native format.

     

    ** I’m simply requesting an electronic copy of an electronic record, if one exists. I’m NOT asking for the opportunity to come in person to “inspect”, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via the electronic medium / electronic format (in which the copy of this record should already exist).

     

    I do not have any additional or further clarifying info I wish to provide to narrow this request. If the request is unclear, or if you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law. **

    ————————————

     

    Please note that by submitting this request, I’m NOT agreeing to pay any potential fees or associated costs related to my request. If it isn’t possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations for those charges upfront, and DO NOT proceed until I respond.

     

    By Law I’m not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

     

    Sunshine Request

    PO Box 17391

    Asheville, NC 28816

     

    The request has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me or my Team. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

     

    Thank you for your assistance!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.


    Status: Sent to Government
  • September 19, 2023 5:16 pm

    5 months ago

    Submitted to Sunshine Request
    Status: Pending