Other (indicate in message) Submitted: February 17, 2023 | Updated: May 14, 2024

(February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

Hello Cleveland County, NC Schools (Records Officer),

I'd like to make a public records request for the following information under NC Public Records Law.
Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

If such a record exists -- Please provide ALL electronic communications [Text Messages, Emails, Voicemails, etc.], sent to, sent from, or sent between the Superintendent of Cleveland County Schools, any and all Principals of Cleveland County Schools, any and all Administrative personnel, and any and all members of the Cleveland County School Board. During the time period of 01/02/2023 through 02/09/2023. Specifically, as relates to “bullies”, “bullying”, “fights”, or “violence” at Cleveland County Schools.

I am explicitly asking that you DO NOT provide me with sensitive or personally identifying information about specific students and their data. Sunshine Request will not publish this type of information on their website.

Please Note: I am not requesting to come in person to inspect, nor to obtain printed copies of, electronic records. In accordance with NC Public Records Law I’m requesting explicitly that any responsive records be provided to me via an electronic medium / format (in which the copies of these records already exist). Such as an email, file share, google drive folder, mailed flash drive if necessary, etc.

**If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law.**
--------

By Law I am not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

Sunshine Request
PO Box 17391
Asheville, NC 28816

The request has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from our Team. Please do not commingle or treat that as an alteration or cancellation of our request – We intend to continue to pursue our request.

Please note that by submitting this request we are NOT agreeing to pay any potential fees or associated costs related to any request. If it is not possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations, and do not proceed until I can respond.

Thank you for your assistance!

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Editor’s Note 02/16/23: The submission above has been revised for clarity.

Please note:


Sunshine Request will not fulfill the following types of requests:

☀️ Requests that include profanity, personal statements, opinions, possibly defamatory statements, or other unnecessary info that is not relevant to making a records request.

Please do not include personal opinions and statements in the request’s Subject or Message. Please omit any extraneous statements that are not specific to the exact information you’d like to receive. This is not relevant information pertinent to the processing of a records request, and the request will not be published.

☀️ Requests that are incomplete, non-specific, or vague.

While we do proofread requests we receive for general spelling and clarity, we may choose not to fulfill the request if it is incomplete, or it is unclear what specific information the requester hopes to receive. In this case, the sender may rewrite and resubmit the request.

It’s the requester’s responsibility to write the request in a manner that clearly specifies a record that is being requested, and to what government entity it should be sent.

☀️ Requests for public safety information specific to a single individual, address, incident or name.

This includes police reports, calls for service, complaints / incident reports / citations, criminal / arrest type records, or camera footage. We will, on a case by case basis, fulfill public safety related requests that focus on system-level trends and data.

Due to the personal nature of this type of information, we recommend that the sender reach out directly to the appropriate entity for assistance with the request.

☀️ Please be specific:

It is important that what you are requesting is specific and reasonable, and is an actionable records request. Please specify the exact type of records you’d like to receive, rather than any “possible” or “potential” info that could be searched. Remember that the larger your request, the more time it usually takes to fulfill. Specificity will often help reduce the amount of time needed to process the request.

It is important that a request has a clearly written and complete Subject and Message, and also specifies the Government Entity (or entities), City and/or County, and State to which the request should be sent. If applicable, please also include any responsive timelines for the info that should be requested.

While we do proofread requests we receive for general spelling and clarity, we may choose not to fulfill the request if it is incomplete, or it is unclear what specific info the requester hopes to receive, or if it violates our policies.

Before submitting a request, please take a moment to review our tips for How to write and make a successful request. If you have additional questions about our site or how to make requests, please check out our FAQs or Policies page.

Thank you for using Sunshine Request!

Status: Completed

Activity:

  • May 14, 2024 1:47 pm

    4 weeks ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: May 14, 2024, 1:47 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    Thanks for your reply.

     

    I have reviewed your response, and later this afternoon or early tomorrow I will mark this request as “Completed” on our website.

     

    Thank you for your help.

     

    ~ The Sunshine Request Team


    Status: Completed
  • May 14, 2024 12:23 pm

    4 weeks ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: May 14, 2024, 12:23 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Thank you for your correspondence. I am glad to hear you received the flash drive. There were no responsive texts or voicemails.

     

    Kind regards,

     

    Greg S. Shull, Ed.D.
    Director of Communications, Safety, & Fine Arts

    Cleveland County Schools   (704) 476-8030

    [email protected]


    Status: Clarification Provided
  • May 6, 2024 12:37 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: May 6, 2024, 12:37 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good afternoon Greg and Leigha,

     

    I have sent you messages on 04/18 and 04/24 regarding my public records request. I have not received a response.

     

    If I do not hear back in 1 week, I will give you a call to follow up.

     

    To reiterate:
    ——————–

     

    I received the flash drive on April 18th, and I downloaded a total of 44 separate files. However, there is still an additional item that needs clarification before I can consider this request to be “Completed.” My request asked for (bolded for emphasis):

     

    If such a record exists — Please provide ALL electronic communications [Text Messages, Emails, Voicemails, etc.], sent to, sent from, or sent between the Superintendent of Cleveland County Schools, any and all Principals of Cleveland County Schools, any and all Administrative personnel, and any and all members of the Cleveland County School Board. During the time period of 01/02/2023 through 02/09/2023. Specifically, as relates to “bullies”, “bullying”, “fights”, or “violence” at Cleveland County Schools. I am explicitly asking that you DO NOT provide me with sensitive or personally identifying information about specific students and their data. Sunshine Request will not publish this type of information on their website.

     

    The files I received do not contain text messages or voicemails as requested — just emails. Can you please clarify why those other records weren’t provided?

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Follow up
  • April 24, 2024 4:13 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Apr 24, 2024, 4:13 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg (and Leigha CCed),

     

    I’m following up on my 04/18 message.

     

    I received the flashdrive last week, and I downloaded a total of 44 separate files. Thank you!

     

    However, there is still an additional item that needs clarification before I can mark this request as “Completed.” My request asked for (bolded):

     

    If such a record exists — Please provide ALL electronic communications [Text Messages, Emails, Voicemails, etc.], sent to, sent from, or sent between the Superintendent of Cleveland County Schools, any and all Principals of Cleveland County Schools, any and all Administrative personnel, and any and all members of the Cleveland County School Board. During the time period of 01/02/2023 through 02/09/2023. Specifically, as relates to “bullies”, “bullying”, “fights”, or “violence” at Cleveland County Schools. I am explicitly asking that you DO NOT provide me with sensitive or personally identifying information about specific students and their data. Sunshine Request will not publish this type of information on their website.

     

    The files I received do not appear to contain any text messages or voicemails as requested — only emails. Can you please clarify why those records weren’t provided?

     

    Thank you for your help!

     

    ~ The Sunshine Request Team

     

    **Editor’s Note: Please see the referenced flashdrive file (“24-20240425T164419Z-001.zip”) at top left in our Documents section.


    Status: Response Received from Government
  • April 18, 2024 3:50 pm

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Apr 18, 2024, 3:50 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    The package has been received. Thank you for mailing the flashdrive!

     

    My request asked for:

     

    If such a record exists — Please provide ALL electronic communications [Text Messages, Emails, Voicemails, etc.], sent to, sent from, or sent between the Superintendent of Cleveland County Schools, any and all Principals of Cleveland County Schools, any and all Administrative personnel, and any and all members of the Cleveland County School Board. During the time period of 01/02/2023 through 02/09/2023. Specifically, as relates to “bullies”, “bullying”, “fights”, or “violence” at Cleveland County Schools. I am explicitly asking that you DO NOT provide me with sensitive or personally identifying information about specific students and their data. Sunshine Request will not publish this type of information on their website.

     

    I downloaded a total of 44 separate files, which I will review more closely on Monday. I’ll let you know if I have any questions at that point.

     

    However, just from a quick glance it doesn’t appear the files contain any text messages or voicemails as requested — only emails. Can you please clarify why those records weren’t provided? Were there “no responsive texts or voicemails”? Or, was there some other reason, such as “contained confidential information about students” ?

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Clarification Requested
  • April 15, 2024 10:50 am

    1 month ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Apr 15, 2024, 10:50 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    I checked the PO Box again on Sunday, and no mail had arrived. I was just about to ask you today.

     

    Thank you for letting me know. I’ll go check the PO Box this week.

     

    Have a great afternoon!


    Status: Government Processing Request
  • April 15, 2024 7:40 am

    1 month ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Apr 15, 2024, 7:40 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    The package should arrive early this week.

     

    Thank you for your interest in Cleveland County Schools.

     

    Kind regards,

     

    Greg S. Shull, Ed.D.
    Director of Communications, Safety, & Fine Arts

    Cleveland County Schools   (704) 476-8030

    [email protected]


    Status: Government Processing Request
  • April 9, 2024 11:15 am

    2 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Apr 9, 2024, 11:15 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    Can you please let me know once the flashdrive has been mailed? I went to the PO Box on Sunday and there was nothing there.

     

    Thanks for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • April 2, 2024 12:01 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Apr 2, 2024, 12:01 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Excellent – Thank you Greg! I appreciate your help. 🙂

     

    Just to reiterate — if at all possible, we’d ask that you please do not make it “Certified” or “Priority” mail, as those types of packages require a signature and are often returned to the sender whenever we don’t collect them from the post office immediately.

     

    Thank you!


    Status: Government Processing Request
  • April 2, 2024 11:46 am

    2 months ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Apr 2, 2024, 11:46 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hey, sorry for the delay! We’ll get that out to you shortly. I don’t think a stamp will be too much trouble.

     

    Kind regards,

     

    Greg S. Shull, Ed.D.
    Director of Communications, Safety, & Fine Arts

    Cleveland County Schools   (704) 476-8030

    [email protected]


    Status: Government Processing Request
  • April 2, 2024 11:31 am

    2 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Apr 2, 2024, 11:31 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Good afternoon Greg and Leigha,

     

    I’ve emailed you a couple of times, and have not heard back.

     

    I’m wondering if you can please mail us the flash drive as I’ve described above? If your paying for a stamp is an issue, then how about we send you a self-addressed stamped envelope to send us the flash drive?

     

    If I do not hear back, I will try giving you a call this week as well.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Follow up
  • March 27, 2024 5:08 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Mar 27, 2024, 5:08 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg (and Leigha CCed),

     

    I’m following up on my last message to Greg (03/20 @ 12:35pm). I have not heard back.

     

    We are based in Asheville, NC and are unable to come to your office to pick up the flashdrive. As we’ve previously discussed — can you please mail us the flashdrive? It can be sent in a regular envelope, and it will only cost 1 postage stamp to send.

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    Please let me know once it has been mailed, and please do not send it as “Certified” or “Priority” mail, if at all possible. Those types of packages require a signature, and are always returned to the sender whenever we don’t collect them from the post office immediately (particularly if we aren’t aware that they’ve been sent).

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • March 20, 2024 12:35 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Mar 20, 2024, 12:35 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    Thank you for your reply.

     

    We are based in Asheville, NC and unable to come to your office to pick up the flashdrive.

     

    Could you please mail us the flashdrive? It can be sent in a regular envelope, and will only cost 1 postage stamp to send.

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    We’d ask that you please do not make it “Certified” or “Priority” mail, if at all possible. Those types of packages require a signature, and are often returned to the sender when we don’t collect them from the post office immediately.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Clarification Requested
  • March 20, 2024 8:07 am

    2 months ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Mar 20, 2024, 8:07 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    The information you requested via a Public Information Request is now ready for pickup. Our receptionist has an envelope for you that contains an external drive in which the files have been stored. We are located at 400 West Marion Street of Shelby. Feel free to stop by between 8 a.m. and 4 p.m (Monday through Friday) and see our receptionist to obtain your files.

     

    Thanks for being patient with us.

     

    Kind Regards,

     

    Greg S. Shull, Ed.D.
    Director of Communications, Safety, & Fine Arts

     

    Cleveland County Schools (704) 476-8030

    [email protected]


    Status: Response Received from Government
  • March 19, 2024 5:23 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Mar 19, 2024, 5:23 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good evening Greg and Leigha,

     

    Please provide an anticipated date for the completion of my request:
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    The last update I received was on December 21 when Greg said you were targeting March 01 for fulfillment. I have not received a response to either of my follow up messages about this on March 05 or March 13.

     

    Under NC Public Records Law, CCS is required to “promptly” process all public records requests. Essentially, this means that if you intentionally delay the fulfillment of a request by allowing it to “sit” until staff has availability to address it, or feels like answering my emails, then this could be considered a denial of a request. With this in mind, I want to highlight the court case referenced in item #6 of the following article, posted on the NC Press Association website. In this instance: “The trial court held that an unjustified one-month delay in production of records was tantamount to a denial”. http://www.ncpress.com/stories/a-bakers-dozen-for-2022nc-public-records-law,2390

     

    If you are unable to respond within the week, then I will need to reach out to other people in your organization to address this matter.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Follow up
  • March 13, 2024 1:31 pm

    2 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Mar 13, 2024, 1:31 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg and Leigha,

     

    I’m following up on my last message to you both on March 05.

     

    Can you please provide an anticipated timeline or date for the completion of my request?

     

    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Thank you!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • March 5, 2024 3:39 pm

    3 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Mar 5, 2024, 3:39 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good afternoon Greg and Leigha,

     

    I hope you’ve both been well.

     

    Can you please provide me with an anticipated timeline for the completion of my request?

     

    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • December 21, 2023 10:44 am

    5 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Dec 21, 2023, 10:44 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    Thank you for confirming that there will not be a fee for my request.

     

    I will check in with you again at the start of March, if I do not hear anything else before then.

     

    Have a good Holiday!

     

    ~ The Sunshine Request Team


    Status: Government Processing Request
  • December 21, 2023 8:25 am

    5 months ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Dec 21, 2023, 8:25 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Sunshine Request,
    As mentioned in the previous email on November 7, The Cleveland County Board of Education is committed to providing access to public records and public information. The fulfillment timeline is still underway, with a target of March 1. We do apologize for any confusion from the previous response.

     

    Our legal counsel was able to review and redact approximately 20% of the documents before the birth of her daughter in late June. After the birth of her child, Ms. Sink worked a reduced schedule where only the most pressing issues were tended to. Her baby just turned 4 months old this past Friday, and Ms. Sink has returned to a regular schedule this week.

     

    Even though many of the 3200 emails are duplicates, the redaction process must still be complete for each document. At a rate of approximately 1 minute of review per document, it is estimated that the redaction project will take 53 hours to complete. As mentioned above, approximately 20% of the project is complete – leaving an estimated 42 hours of work. With a goal of dedicating 30 minutes a day to this project, excluding weekends and major holidays, our anticipated completion date is March 1, 2024.

     

    Kind Regards,

     

    Greg S. Shull, Ed.D.
    Director of Communications, Safety, & Fine Arts

    Cleveland County Schools icon (704) 476-8030

    [email protected]


    Status: Government Processing Request
  • December 20, 2023 2:19 pm

    5 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Dec 20, 2023, 2:19 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hello Greg and Leigha,

     

    This is my final attempt to follow up regarding my public records request. I submitted it to CCS on February 17, 2023:

    Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    I’ve been following up with you both about my request since my email to you on June 02 @1:57pm. In that email I had several additional questions / clarifications I asked about erroneous special services charge explanations I received from Leigha in May. I did not receive a response, and so I had to follow up again on June 30 @ 3:17pm.

     

    I did not hear back until Greg replied on July 19. He did not address my questions about fees or my email from June 02. Instead, he indicated you were working on my request, were in the “redaction phase”, and that at completion there would be a fee for a flash drive. I replied to Greg immediately on July 19 — essentially repeating the clarification I asked for about fees on June 02. I did not receive a response, and so I had to follow up again on September 13th, October 3rd, 11th, and 31st.

     

    I did not receive a response to my messages until Greg replied on November 07. Once again he did not address my questions from June 02. Instead, he indicated you were 20% finished reviewing / redacting documents and had 42 hours of work left. He also claimed that in “mid-June” I confirmed I’d like you to “proceed with fulfilling” my request “due to the special service charge.” That statement is very concerning to me, since I have not ever told you I agree to pay a special service charge for my request. I’ve been asking you to respond to my questions about your explanations of fees since June 02.

     

    I’m going to assume you are confusing me with someone else in the public who contacted you to make a similar request to mine, or confirmed they’d like to pay you fees. If someone in the public communicates with you about my request, or a similar request, it should have no effect at all on how or if you proceed to process my records request from February.

     

    As I stated when I submitted the request — I am the requester:

     

    Name: Sunshine Request

    Address: PO Box 17391 Asheville, NC 28816

    Email: records@sunshinerequest.com

     

    To-date you have not addressed my email from June 02 which was specifically about fees. I have also offered to give you a call to discuss this.

     

    Having made all reasonable attempts to follow up with you, and having received no reply — I’m going to now mark this request as having been “Denied” by your organization. If you would like to respond to me in the future, I’ll be happy to reopen my request at that time.

     

    ~ The Sunshine Request Team


    Status: Government Denied Request
  • December 6, 2023 3:42 pm

    6 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>
    date: Dec 6, 2023, 3:42 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good afternoon Greg and Leigha,

     

    I hope you’re both having a good week so far.

     

    This email is related to my public records request. I submitted it to Cleveland County Schools back on February 17, 2023:
    Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    I have been following up with Greg about this request since June 02.

     

    I understand on 11/07 Greg said to me, in part, that “… our anticipated completion date is March 1, 2024.” However, I sent a reply to that message on 11/08 @ 4:17PM, and again on 11/28 @ 5:43PM. Particularly — as it relates to Greg’s claims about charging a fee for this request. I still have not heard back.

     

    To reiterate what I said to Greg:
    ———————-

     

    I definitely did not send you any emails in “mid-June” indicating that I, the requester ([email protected]), agree to pay you a special service charge related to my request. Nor have I ever agreed to this. I’m not sure what you’re talking about. Can you please provide me with whatever correspondence you’re referring to?

     

    In fact, my email to you from Jun 2, 2023, 1:57 PM (the one that I’ve been following up on all this time), has not been addressed — in it I was asking you to answer various clarifying questions about the erroneous charges you were attempting to assess. I definitely did not “approve” those, since they were also incorrect and is why I was following up in the first place.

     

    Additionally, you’re likely aware that you cannot charge a special service fee for the staff / legal time required to review and redact / separate confidential from non-confidential information in records. That cost burden is yours to bear.

     

    The only thing I’ve heard from you at all about my request since June 02, was back on July 19th when, rather than address my June email, you just said:

     

    “We have recently received a records request matching the criteria of your request. Therefore, we will be able to fulfill your request without any further action on your part. However, we are currently in the redaction phase and do not have a clear timeline in regard to the completion of that part of the process as of yet. Once complete, we will though be able to provide the information to you as requested with a fee for the drive in which the information will be stored.”

     

    I had no idea what you were talking about there. If someone else in the public sent you a similar request, it didn’t come from me, and it is of no consequence to how or if you should proceed to process my request from February. I replied to you again about this on Jul 19, 2023, 2:02 PM. I never heard back.

     

    If it’s easiest to clear this up over the phone, I’m happy to give you a call to discuss.
    ———————-

     

    Thank you for your help!


    Status: Follow up
  • November 28, 2023 5:43 pm

    6 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Nov 28, 2023, 5:43 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    HI Greg,

     

    I hope you had a good Thanksgiving break.

     

    I’m following up on my last email to you (above), sent 11/08/23 at 4:17PM in regard to my public records request. I have not heard back.

     

    If it’s easiest to clear this up over the phone, I’m happy to give you a call to discuss.

     

    Thank you for your help!


    Status: Follow up
  • November 8, 2023 4:17 pm

    7 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Nov 8, 2023, 4:17 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    Thanks for your reply.

     

    I definitely did not send you any emails in “mid-June” indicating that I, the requester ([email protected]) agree to pay you a special service charge related to my request. Nor have I ever agreed to this. I’m not sure what you’re talking about. Can you please provide me with whatever correspondence you’re referring to?

     

    In fact, my email to you from Jun 2, 2023, 1:57 PM (the one that I’ve been following up on all this time), has not been addressed — in it I was asking you to answer various clarifying questions about the erroneous charges you were attempting to assess. I definitely did not “approve” those, since they were also incorrect and is why I was following up in the first place.

     

    Additionally, you’re likely aware that you cannot charge a special service fee for the staff / legal time required to review and redact / separate confidential from non-confidential information in records. That cost burden is yours to bear.

     

    The only thing I’ve heard from you at all about my request since June 02, was back on July 19th when, rather than address my June email, you just said:

     

    “We have recently received a records request matching the criteria of your request. Therefore, we will be able to fulfill your request without any further action on your part. However, we are currently in the redaction phase and do not have a clear timeline in regard to the completion of that part of the process as of yet. Once complete, we will though be able to provide the information to you as requested with a fee for the drive in which the information will be stored.”

     

    I had no idea what you were talking about there. If someone else in the public sent you a similar request, it didn’t come from me, and it is of no consequence to how or if you should proceed to process my request from February. I replied to you again about this on Jul 19, 2023, 2:02 PM. I never heard back.

     

    ~ Sunshine Reuest


    Status: Clarification Provided
  • November 7, 2023 7:53 am

    7 months ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Nov 7, 2023, 7:53 AM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Dear Sunshine Request,

     

    We are in receipt of your email. The Cleveland County Board of Education is committed to providing access to public records and public information. While we understand that this request was initially received on 2/17/23, it was not until mid-June that we received confirmation that you would like us to proceed with fulfilling your request due to the special service charge. See N.C.G.S. 132-6.2(b) (a fee may be charged to the requestor for extensive use of information technology resources and labor – such was the case here to put the requested information in redactable and readable format).

     

    Our legal counsel was able to review and redact approximately 20% of the documents before the birth of her daughter in late June. After the birth of her child, Ms. Sink worked a reduced schedule where only the most pressing issues were tended to. Her baby just turned 4 months old this past Friday, and Ms. Sink has returned to a regular schedule this week.

     

    Even though many of the 3200 emails are duplicates, the redaction process must still be complete for each document. At a rate of approximately 1 minute of review per document, it is estimated that the redaction project will take 53 hours to complete. As mentioned above, approximately 20% of the project is complete – leaving an estimated 42 hours of work. With a goal of dedicating 30 minutes a day to this project, excluding weekends and major holidays, our anticipated completion date is March 1, 2024.

     

    Kind Regards,

     

    Greg S. Shull, Ed.D.
    Director of Communications, Safety, & Fine Arts

     

    Cleveland County Schools (704) 476-8030

    [email protected]


    Status: Response Received from Government
  • October 31, 2023 6:04 pm

    7 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>, Ginger Jackson <[email protected]>, [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
    date: Oct 31, 2023, 6:04 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good evening Greg and Leigha, all others CCed,

     

    This is my 4th and final attempt to follow up with you since July 19th, regarding my public records request in the email thread above.

     

    My request was first submitted to your offices on February 17th:

     

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Feb 17, 2023, 1:52 PM
    subject: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    I have not received a response since July 19th.

     

    Please provide an anticipated date for the completion of this request.

     

    I will follow up again in 1 week, if I don’t hear anything else before then. At that point, if I still haven’t heard back I will mark this request as having been “denied” by your organization.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Follow up
  • October 11, 2023 4:10 pm

    8 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>, Ginger Jackson <[email protected]>
    date: Oct 11, 2023, 4:10 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg and Leigha,

     

    I’m following up again regarding my public records request in the email thread above. It was first submitted to your offices on Feb 17, 2023.
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Please provide an anticipated date for the completion of this request.

     

    I will follow up again later this month, if I don’t hear anything
    else before then.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • October 3, 2023 12:43 pm

    8 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>, Ginger Jackson <[email protected]>
    date: Oct 3, 2023, 12:43 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good Afternoon Greg and Leigha,

     

    Following up again on my public records request. It was first sent to your offices on Feb 17, 2023.
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Please provide an anticipated date or approximate timeline for the completion of this request.

     

    I’ll follow up again in 1 week, if I don’t hear anything else before then.

     

    Thank you!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • September 13, 2023 12:52 pm

    8 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>,
    Ginger Jackson <[email protected]>
    date: Sep 13, 2023, 12:52 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg and Leigha,

     

    I hope you’ve both been well.

     

    I’m following up on my public records request. First sent to your offices on Feb 17, 2023.
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Can you please provide an anticipated date or approximate timeline for the completion of this request?

     

    I’ll check in with you again later this month, if I have not heard anything else before then.

     

    Thank you!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • July 19, 2023 2:02 pm

    10 months ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: Leigha Sink <[email protected]>, Ginger Jackson <[email protected]>
    date: Jul 19, 2023, 2:02 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    My request was submitted to your offices on Feb 17, 2023, 1:52 PM.
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    I appreciate you letting me know that you’re going to work to fulfill the request. However, I’d like to note that it is unrelated, and of no consequence to me and my request, that someone else in the public may have submitted a similar request to your office.

     

    As I stated when I originally submitted the request: The request above has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me or my Team. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

     

    Additionally, I have followed up with you, Leigha, and Ginger three times since June 02 — asking for additional explanations / clarifications to your claim that there would be a “special service charge” for my request. I have received no response. I have not agreed, and am not agreeing to pay, any fees for this request. It is inappropriate for you to charge them.

     

    I insist that I receive a response to the email I’ve sent you on Friday June 02 @ 1:57pm. Copied below. Thanks.

     

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>, Greg Shull <[email protected]>
    date: Jun 2, 2023, 1:57 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Leigha and Greg,

     

    I’ve spoken with the Director of Sunshine Request. We have several additional questions.

     

    We ask these questions because the law specifies that special service charges “shall be reasonable and shall be based on the actual cost incurred for such extensive use of information technology resources or the labor costs of the personnel providing the services, or for a greater use of information technology resources that is actually incurred by the agency or attributable to the agency.”

     

    For all of the following reasons, we feel strongly that the special service charge is unreasonable in this case. We are asking again that you waive the special service charge for this request:

     

    First –

    You’ve said the total cost is “3 hours x $50/hr = $150 (special service charge) 1 flash drive ($15.00) = $15 (actual cost)” totaling “$175.00”. That total is incorrect. It’s actually $165.

     

    Next –

    At one point you said fulfilling my request will involve “… extensive use of information technology resources, including labor costs of the personnel providing these services” to put 3200 emails “in a readable format.” … “Hence, the requestor will incur a special service charge in the amount of $175.00.” You also said later that “… our IT Director spent 3 hours of time converting the search results from our specialized software into a file that can be downloaded onto a flash drive.”

     

    Can you please clarify exactly how that $50 / hr rate for the “special service charge” was determined and calculated initially? Was that an estimated time requirement, a rounded amount, or an exact figure? What is the rate of the “lowest paid staff” that actually worked on completing this request? Does your IT Director make $50 / hr?

     

    You have not indicated that this rate corresponds to the actual cost incurred to produce these records.

     

    Additionally –

    3 hours of time hardly seems excessive or extensive, and it is below the commonly-accepted thresholds for which a special service charge is assessed. Among most government entities that have written policies for special service charges… there is typically a threshold set of at least 4 hours before a special service charge is required. For example, the City of Asheville doesn’t assess a special service charge unless a request is estimated to require more than 4 hours.

     

    You indicated that existing staff will perform the work in retrieving and processing this request. NC Public Records statute is commonly interpreted to allow special service charges only in exceptional circumstances, and it is generally understood to be applicable only in situations where the use of IT resources is truly specialized and excessive, or if it’s necessary to contract with an outside individual or company for assistance.

     

    For example, if the school needed to contract an outside company to retrieve these records, the fee may be reasonable. However, in this circumstance the school has indicated that the work to retrieve these records was performed by the IT Director. As a result, this work is part of the IT Director’s existing job duties and is thus not eligible to be utilized in assessment of a “special service charge.”

     

    Furthermore –

    Emails are a common public record, and every public entity needs a mechanism to produce them in response to a public records request. If the school system chooses to house these records in a system that requires specialized software, then the cost of retrieval is the responsibility of the school.

     

    We interpret your last message to mean that the 3 hours was spent converting the files from one format to another. We’re happy to receive the emails in their “native” original format, without any conversion, thus eliminating the need for that 3 hours of time. We did not ask for the records to be provided in any special format, and did not ask for a conversion to be performed. If the school chose to convert the files to another format to facilitate an internal review of the records, that is their decision and that cost should be borne by the agency itself.

     

    Finally –

    Your public records policy does not include any provisions that describe specifically how special service charges are calculated. As a result, it is inappropriate for you to arbitrarily assess a special service charge to this request.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Clarification Requested
  • July 19, 2023 1:47 pm

    10 months ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Jul 19, 2023, 1:47 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    We have recently received a records request matching the criteria of your request. Therefore, we will be able to fulfill your request without any further action on your part. However, we are currently in the redaction phase and do not have a clear timeline in regard to the completion of that part of the process as of yet. Once complete, we will though be able to provide the information to you as requested with a fee for the drive in which the information will be stored.

     

    Greg S. Shull, Ed.D.
    Director of Communications, Safety, & Fine Arts

    Cleveland County Schools icon (704) 476-8030

    [email protected]


    Status: Government Processing Request
  • July 12, 2023 2:28 pm

    11 months ago

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>,
    Greg Shull <[email protected]>
    date: Jul 12, 2023, 2:28 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good Afternoon Leigha, Greg, and Ginger,

     

    Please reply promptly to the following:

     

    I have not heard back at all regarding my previous two emails to you. Sent on Friday June 02 @ 1:57pm and again on Friday June 30 @ 3:17pm.

     

    I will follow up again next week, if I do not receive a response.

     

    ~ The Sunshine Request Team


    Status: Follow up
  • June 30, 2023 3:17 pm

    11 months ago

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>, Greg Shull <[email protected]>
    date: Jun 30, 2023, 3:17 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Leigha and Greg,

     

    I have not heard back regarding my previous email to you both on Friday June 02, 2023 @ 1:57PM:

     

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>, Greg Shull <[email protected]>
    date: Jun 2, 2023, 1:57 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Please reply promptly.

     

    Thank you!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • June 2, 2023 1:57 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>, Greg Shull <[email protected]>
    date: Jun 2, 2023, 1:57 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Leigha and Greg,

     

    I’ve spoken with the Director of Sunshine Request. We have several additional questions.

     

    We ask these questions because the law specifies that special service charges “shall be reasonable and shall be based on the actual cost incurred for such extensive use of information technology resources or the labor costs of the personnel providing the services, or for a greater use of information technology resources that is actually incurred by the agency or attributable to the agency.”

     

    For all of the following reasons, we feel strongly that the special service charge is unreasonable in this case. We are asking again that you waive the special service charge for this request:

     

    First –
    You’ve said the total cost is “3 hours x $50/hr = $150 (special service charge) 1 flash drive ($15.00) = $15 (actual cost)” totaling “$175.00”. That total is incorrect. It’s actually $165.

     

    Next –
    At one point you said fulfilling my request will involve “… extensive use of information technology resources, including labor costs of the personnel providing these services”  to put 3200 emails “in a readable format.”“Hence, the requestor will incur a special service charge in the amount of $175.00.”  You also said later that “… our IT Director spent 3 hours of time converting the search results from our specialized software into a file that can be downloaded onto a flash drive.”

     

    Can you please clarify exactly how that $50 / hr rate for the “special service charge” was determined and calculated initially? Was that an estimated time requirement, a rounded amount, or an exact figure? What is the rate of the “lowest paid staff” that actually worked on completing this request? Does your IT Director make $50 / hr?

     

    You have not indicated that this rate corresponds to the actual cost incurred to produce these records.

     

    Additionally –
    3 hours of time hardly seems excessive or extensive, and it is below the commonly-accepted thresholds for which a special service charge is assessed. Among most government entities that have written policies for special service charges… there is typically a threshold set of at least 4 hours before a special service charge is required. For example, the City of Asheville doesn’t assess a special service charge unless a request is estimated to require more than 4 hours.

     

    You indicated that existing staff will perform the work in retrieving and processing this request. NC Public Records statute is commonly interpreted to allow special service charges only in exceptional circumstances, and it is generally understood to be applicable only in situations where the use of IT resources is truly specialized and excessive, or if it’s necessary to contract with an outside individual or company for assistance.

     

    For example, if the school needed to contract an outside company to retrieve these records, the fee may be reasonable. However, in this circumstance the school has indicated that the work to retrieve these records was performed by the IT Director. As a result, this work is part of the IT Director’s existing job duties and is thus not eligible to be utilized in assessment of a “special service charge.”

     

    Furthermore –
    Emails are a common public record, and every public entity needs a mechanism to produce them in response to a public records request. If the school system chooses to house these records in a system that requires specialized software, then the cost of retrieval is the responsibility of the school.

     

    We interpret your last message to mean that the 3 hours was spent converting the files from one format to another. We’re happy to receive the emails in their “native” original format, without any conversion, thus eliminating the need for that 3 hours of time. We did not ask for the records to be provided in any special format, and did not ask for a conversion to be performed. If the school chose to convert the files to another format to facilitate an internal review of the records, that is their decision and that cost should be borne by the agency itself.

     

    Finally –
    Your public records policy does not include any provisions that describe specifically how special service charges are calculated. As a result, it is inappropriate for you to arbitrarily assess a special service charge to this request.

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Follow up
  • May 15, 2023 6:05 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>, Greg Shull <[email protected]>
    date: May 15, 2023, 6:05 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Leigha,

     

    I will review your emails with the Director of Sunshine Request, and we will be back in touch with you as soon as is possible regarding next steps or questions we may have.

     

    In the meantime — please retain all the responsive records that were already requested / produced to this point, and please continue to complete your “confidentially redactions” of the necessary files (as this is a non-billable item to requestors, and, it will be a necessary part of the fulfillment of the request, regardless of whether it is our Team / someone else who may make this same request to you directly in the future).

     

    Thank you.


    Status: Clarification Provided
  • May 15, 2023 5:35 pm

    1 year ago

    from: Leigha Sink <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Ginger Jackson <[email protected]>, Greg Shull <[email protected]>
    date: May 15, 2023, 5:35 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Attached please find our policy regarding Public Records.

     

    Thank you,
    Leigha

     


    Leigha B. Sink

    Attorney at Law and NC DRC Certified Mediator
    Sink Law PLLC and Sink Mediations
    704.458.9374 (mobile)
    www.sinklawpllc.com

     

    **Editor’s Note: Please see the 1 referenced file (“Policy-5070-Public-Records.pdf”) at top left in our Documents section.


    Status: Clarification Provided
  • May 15, 2023 1:29 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>, Greg Shull <[email protected]>
    date: May 15, 2023, 1:29 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Leigha,

     

    We have no plans to pay for a flash drive or any of the staff time to fulfill the request.

     

    It is unacceptable to learn 3 months after a long delay and following up with Greg, that the request is now completed (with the exception of your time to redact), and I must pay to receive the records. You’ve determined just now that it’s necessary to send a flash drive and cannot send the files via email. A “notice” of fees would have been appropriate to be provided prior to performing any work, and this notice / explanation was requested upfront. That is also a standard practice of many entities fulfilling records requests.

     

    Please provide me with a copy of CCS’s records request policy, as well as a copy of CCS’s policy for charging fees for records requests.

     

    I will consider my response from there.

     

    Thanks.

     

    ~ The Sunshine Request Team


    Status: Clarification Requested
  • May 15, 2023 1:03 pm

    1 year ago

    from: Leigha Sink <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Ginger Jackson <[email protected]>, Greg Shull <[email protected]>
    date: May 15, 2023, 1:03 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Thank you for your response. Please consider my prior email as our notice of fees. Unfortunately, I am unable to provide the flash drive to you without assurance that the fees will be paid. If you wish for us to not proceed further with your request, please let me know.

     

    Thanks,
    Leigha

     


    Leigha B. Sink
    Attorney at Law and NC DRC Certified Mediator
    Sink Law PLLC and Sink Mediations
    704.458.9374 (mobile)
    www.sinklawpllc.com


    Status: Clarification Provided
  • May 11, 2023 4:23 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>,
    Greg Shull <[email protected]>
    date: May 11, 2023, 4:23 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Leigha,

     

    I appreciate your response.

     

    To-date Sunshine Request (www.sunshinerequest.com) has never received any payments related to the running of our website, or for our team’s time to fulfill requests made through our site. We are entirely self-run, and we operate the site as an addition to our company’s primary work duties. Therefore, currently we do not have funds available to spend towards fees for making records requests. We do know certain entities may be permitted to charge reasonable fees, as prescribed by Public Records Law. For this reason, we have learned over time to always indicate in our initial request that by submitting it we are not committing to pay potential fees / associated costs related to the request — and if it’s not possible to process it without incurring fees, then to let us know the itemized potential cost and explanation for the charge upfront, and we’ll decide how to proceed.

     

    When I submitted the request in February, it was explicitly written in the request that:

     

    “Please note that by submitting this request we are NOT agreeing to pay any potential fees or associated costs related to any request. If it is not possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations, and do not proceed until I can respond.”

     

    There was no discussion of fees from CCS during the processing of this request. I have been waiting for completion of the request since Greg’s first email on February 17th indicating to me that he “already forwarded [my request] along” , and that it was being processed.

     

    You’re saying now that staff has already done the work to compile the requested information and spent 3 hours doing so, and there will be a charge now? Those charges were not made clear upfront, or before the work was performed. It does not seem reasonable to ask for a service payment now to cover retrospective work. If I had been made aware of potential fees (as indicated when I submitted the request), then I would have considered this back in February and asked you not to proceed.

     

    I’m sorry that staff has already spent the time to compile this request, but at this point since I was not notified of any charges, then I would expect that any fees would be waived in this case and you will simply mail the flash drive.

     

    Thank you.


    Status: Clarification Requested
  • May 11, 2023 3:59 pm

    1 year ago

    from: Leigha Sink <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Ginger Jackson <[email protected]>,
    Greg Shull <[email protected]>
    date: May 11, 2023, 3:59 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Sunshine Request Team,

     

    The software CCS has within the IT department allows for queries to be run and pull certain emails. However, unless the requestor came to our IT Department to review in person, such information cannot be transferred to a file or Google Drive, as suggested. Hence, our IT Director spent 3 hours of time converting the search results from our specialized software into a file that can be downloaded onto a flash drive. From that flash drive, I have begun reviewing each email to ensure we do not inadvertently disclose PII, violate FERPA, or disclose any other confidential information. Once the necessary information is redacted from the flash drive, we will provide it to you. Due to the large volume of emails, this is the most effective way to share the information. The file would be too large to email over as one document.

     

    3 hours x $50/hr = $150 (special service charge)
    1 flash drive ($15.00) = $15 (actual cost)
    _____________________
    $175.00

     

    Please let me know if you have any additional questions.

     

    Thanks,
    Leigha


    Status: Clarification Provided
  • May 11, 2023 3:35 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Leigha Sink <[email protected]>
    cc: Ginger Jackson <[email protected]>,
    Greg Shull <[email protected]>
    date: May 11, 2023, 3:35 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Leigha,

     

    Thanks for your message.

     

    I understand there is a section of NC Public Records Law which allows you to charge “reasonable” fees under certain circumstances. However, I would like to ask for some additional clarification regarding how that estimated cost ($175) was calculated:
    – What was the hourly rate, amount of hours, etc. that was used to make this calculation? Any specific details you can provide about the exact details of the cost will be helpful. I’ll consider my response from there.
    ——

     

    Additionally — I’d like to note:

     

    My request called for “… electronic communications [Text Messages, Emails, Voicemails, etc.]”

     

    – You’ve said that “to put that many [3200] emails in a readable format” will require extensive technology services.
    I’m not sure what you mean by “put into a readable format”. Although under the law I am allowed to, I have not requested any special formatting. To repeat this from my original request in February:

     

    “I am not requesting to come in person to inspect, nor to obtain printed copies of, electronic records. In accordance with NC Public Records Law I’m requesting explicitly that any responsive records be provided to me via an electronic medium / format (in which the copies of these records already exist). Such as an email, file share, google drive folder, mailed flash drive if necessary, etc.”

     

    I don’t know what email infrastructure Cleveland County Schools uses, but it likely provides staff with a mechanism to query and download the responsive records with a high level of efficiency. It seems reasonable to assume that CCS should be able to fulfill most requests that require only a simple query, without triggering a special service charge.

     

    – You also said that the “district may charge for the “actual cost” of making the copy, such as the paper to print on, the cost of the flash drive, etc.”
    It is unclear why a request for electronic records would need to be “printed”, or even mailed on a flashdrive, if the records are already available in an electronic format. If you’re unable to email the files for some reason specifically (i.e. they’re too large to email AND you’re unable to upload them to a Google Drive link for simplicity), then please clarify this. The nature of emails is such that they can also be “emailed” to the requestor.

     

    Thank you for your help!

     

    ~ The Sunshine Request Team


    Status: Clarification Requested
  • May 11, 2023 12:10 pm

    1 year ago

    from: Leigha Sink <[email protected]>
    to: [email protected]
    cc: Ginger Jackson <[email protected]>,
    Greg Shull <[email protected]>
    date: May 11, 2023, 12:10 PM
    subject: Re: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Sunshine Records,

     

    Thank you for your response to my May 8, 2023 email. We are happy to provide all electronic communications from 1/1/23 to 2/9/23 which includes approximately 3200 emails. The suggestion to narrow your scope was simply made as a courtesy to determine if there was a more efficient way to accomplish your goal. Based on your response, we will proceed with the request as originally submitted.

     

    However, fulfilling your request will involve “extensive use of information technology resources, including labor costs of the personnel providing these services” to put that many emails in a readable format. Hence, the requestor will incur a special service charge in the amount of $175.00.

     

    Under N.C.G.S. 132-6.2, the district may charge for the “actual cost” of making the copy, such as the paper to print on, the cost of the flash drive, etc. Additionally, N.C.G.S. 132-6.2(b) authorizes public agencies to charge a “special service charge” for requests involving extensive use of information technology resources, including labor costs of the personnel providing these services.

     

    We are fully aware that per NCGS 132-6, we cannot charge for the labor involved in reviewing records to determine what records or parts of records may be provided. We specifically understand that under NCGS 132-6(c), “If it is necessary to separate confidential from nonconfidential information in order to permit the inspection, examination, or copying of the public records, the public agency shall bear the cost of such separation.” Reviewing and redacting 3200 will take significant time, but we will work diligently to get the requested records to you as promptly as possible.

     

    Please let me know if you have any questions or concerns or if the service charge will be an issue.

     

    Thanks,
    Leigha


    Status: Response Received from Government
  • May 8, 2023 12:51 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: [email protected], [email protected], [email protected], [email protected]
    date: May 8, 2023, 12:51 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good Afternoon Greg (and Leigha CCed),

     

    I received the following message today from Leigha Sink:
    ——————–

     

    from: Leigha Sink <[email protected]>
    to: r[email protected]
    date: May 8, 2023, 12:04 PM
    subject: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    To Whom It May Concern,

     

    We are in receipt of the below public records request. However, the search has produced a result of over 3200 emails. Reviewing this much correspondence to ensure PII is not mistakenly shared would be a very time-consuming and burdensome process. Could anyone at the Sunshine Request Team assist in narrowing the scope of this request while still accomplishing the goal of the requestor?

     

    Thank you for your attention to this matter.

     

    Sincerely,
    Leigha Sink
    Attorney for Cleveland County Board of Education

     

    — 
    From: Sunshine Request <[email protected]>
    Date: Fri, Feb 17, 2023 at 1:53 PM
    Subject: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.
    To: Greg Shull <[email protected]>
    — 

     

    Leigha B. Sink
    Attorney at Law and NC DRC Certified Mediator
    Sink Law PLLC and Sink Mediations
    704.458.9374 (mobile)
    www.sinklawpllc.com
    ——————–

     

    The following public records request was sent to your offices on Feb 17, 2023, 1:52 PM. All communications exchanged about this request to-date have been posted at the following URL. Or, you can see them via the request’s email thread above:
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    The records requested are as is, as was submitted in February:

     

    … “ALL electronic communications [Text Messages, Emails, Voicemails, etc.], sent to, sent from, or sent between the Superintendent of Cleveland County Schools, any and all Principals of Cleveland County Schools, any and all Administrative personnel, and any and all members of the Cleveland County School Board. During the time period of 01/02/2023 through 02/09/2023. Specifically, as relates to “bullies”, “bullying”, “fights”, or “violence” at Cleveland County Schools. I am explicitly asking that you DO NOT provide me with sensitive or personally identifying information about specific students and their data. Sunshine Request will not publish this type of information on their website.”

     

    I do not wish to provide any further clarification about this request, and I would not like to “narrow” its scope. As I stated in the original request: **If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law.**

     

    It’s unclear to me whether Leigha is saying you’d just prefer not to have to review so many records, or, if there’s an actual limitation to the # of hours / records that can be performed by your office. Can you please be more specific about why (if at all) the request has to be narrowed? I’m unaware of any law that spells out a specific limitation on the number of results yielded for a public records request, or the time it takes you to review confidential information. As you may know, under NC Public Records Law you may not charge fees for the staff time required to redact or separate confidential from non-confidential information in public records — That cost burden is yours to bear.

     

    Do you mean that the request is “too vague” or something is “unclear” about it as written currently, and it is therefore impossible to fulfill? If so, then it would be helpful if you can please explain how it should be narrowed to meet any specific limitations, or what the specific issue is.

     

    This is my 6th attempt to follow up with Greg since February 17th when he indicated that he “already forwarded [my] email along” , and that the request was being processed. To learn now, almost 3 months after submitting the request, that you’ve just determined there are 3,200 results and feel the request is “burdensome” … is not acceptable, in my opinion. This could have been identified much earlier on in the process. As a member of a small team myself, I do understand certain school employees have other work responsibilities in addition to processing records requests. However, under NC Public Records Law, Cleveland County Schools is required to process all records requests “promptly”.

     

    With this in mind, I want to highlight the court case referenced in item #6 of the following article, posted on the NC Press Association website. In this instance: “The trial court held that an unjustified one-month delay in production of records was tantamount to a denial”. http://www.ncpress.com/stories/a-bakers-dozen-for-2022nc-public-records-law,2390

     

    Thank you.

     

    ~ The Sunshine Request Team


    Status: Clarification Provided
  • May 8, 2023 12:04 pm

    1 year ago

    from: Leigha Sink <[email protected]>
    to: [email protected]
    date: May 8, 2023, 12:04 PM
    subject: Records Request re: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    To Whom It May Concern,

     

    We are in receipt of the below public records request. However, the search has produced a result of over 3200 emails. Reviewing this much correspondence to ensure PII is not mistakenly shared would be a very time-consuming and burdensome process. Could anyone at the Sunshine Request Team assist in narrowing the scope of this request while still accomplishing the goal of the requestor?

     

    Thank you for your attention to this matter.

     

    Sincerely,
    Leigha Sink
    Attorney for Cleveland County Board of Education

     

    From: Sunshine Request <records@sunshinerequest.com>
    Date: Fri, Feb 17, 2023 at 1:53 PM
    Subject: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.
    To: Greg Shull <gsshull@clevelandcountyschools.org>

     

    Hello Cleveland County, NC Schools (Records Officer),

     

    I’d like to make a public records request for information that may be available in your office.

     

    If you’re not the appropriate party to contact about the request, please provide the correct name and email address of whom I should send it to.

     

    Please confirm receipt to let me know the request will begin processing, and if possible, please provide a rough estimate of when the request may be completed. I will plan on following up again around the end of the month if I have not heard back before then.

     

    Here are the details of the request:

     

    Subject: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Message: “Hello Cleveland County, NC Schools (Records Officer),

     

    I’d like to make a public records request for the following information under NC Public Records Law.
    Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

     

    If such a record exists — Please provide ALL electronic communications [Text Messages, Emails, Voicemails, etc.], sent to, sent from, or sent between the Superintendent of Cleveland County Schools, any and all Principals of Cleveland County Schools, any and all Administrative personnel, and any and all members of the Cleveland County School Board. During the time period of 01/02/2023 through 02/09/2023. Specifically, as relates to “bullies”, “bullying”, “fights”, or “violence” at Cleveland County Schools.

     

    I am explicitly asking that you DO NOT provide me with sensitive or personally identifying information about specific students and their data. Sunshine Request will not publish this type of information on their website.

     

    Please Note: I am not requesting to come in person to inspect, nor to obtain printed copies of, electronic records. In accordance with NC Public Records Law I’m requesting explicitly that any responsive records be provided to me via an electronic medium / format (in which the copies of these records already exist). Such as an email, file share, google drive folder, mailed flash drive if necessary, etc.

     

    **If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law.**
    ——–

     

    By Law I am not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    The request has been sent solely from the email address records@sunshinerequest.com . If anyone other than that email address contacts you to pursue a similar request, it did not come from our Team. Please do not commingle or treat that as an alteration or cancellation of our request – We intend to continue to pursue our request.

     

    Please note that by submitting this request we are NOT agreeing to pay any potential fees or associated costs related to any request. If it is not possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations, and do not proceed until I can respond.

     

    Thank you for your assistance!”

     

    Thank you!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

     


    Leigha B. Sink

    Attorney at Law and NC DRC Certified Mediator
    Sink Law PLLC and Sink Mediations
    704.458.9374 (mobile)

    Status: Clarification Requested
  • April 18, 2023 4:05 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: [email protected], [email protected], [email protected]
    date: Apr 18, 2023, 4:05 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good Afternoon Greg (and all others CCed),

     

    This is my fifth attempt since February 17th to follow up on my previous emails. I have not received any reply since then.

     

    Please provide an anticipated date for completion for the following public records request. First sent to your offices on February 17, 2023:

     

    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    I will make one more attempt to follow up in a week. If I have not heard anything else by then, I will mark the request as having been “Denied” by your organization at that time.

     

    Thank you!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • April 7, 2023 5:12 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: [email protected], [email protected]
    date: Apr 7, 2023, 5:12 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg (and others CCed),

     

    Happy Friday!

     

    This is my fourth attempt since February 17th to follow up on my previous emails. I have not heard back.

     

    Can you please provide an anticipated date for completion of my public records request? First sent to your offices on February 17, 2023:
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.
    ——–

     

    FYI. I have still been continuing to receive additional requests for similar information via my website. However, in order to avoid duplicating any staff time or creating confusion processing multiple similar requests — I have been declining to send any new requests to Cleveland County Schools, until I can get some resolution to the request above. ^^

     

    I will make one more attempt to follow up next week, if I have not heard anything else before then.

     

    Thank you!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • March 28, 2023 2:39 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    cc: [email protected], [email protected]
    date: Mar 28, 2023, 2:39 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good afternoon Greg (and others now CCed),

     

    This is my third attempt to follow up on my previous emails —

     

    I’d like to ask again if you can please provide an anticipated timeline or date for completion of my public records request? First sent to your offices on February 17, 2023:
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.
    ——–

     

    FYI. I have been continuing to receive additional requests for similar information via my website. However, in order to avoid duplicating any staff time or creating confusion processing multiple similar requests — I have been declining to send any new requests to Cleveland County Schools, until I can get some resolution to the request above. ^^

     

    I will follow up with you again in one week, if I have not heard anything else before then.

     

    Thanks for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • March 17, 2023 1:39 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Mar 17, 2023, 1:39 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Good afternoon Greg,

     

    Happy Friday!

     

    I’m following up on my previous two emails to ask again if you can please to provide an anticipated timeline or date for completion of my public records request:
    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    I’ve been receiving additional requests for similar information via my website. However, I have declined sending them to CCS until I can get resolution to the request above.

     

    I will follow up with you again in one week, if I have not heard anything else before then.

     

    Thanks for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • March 8, 2023 4:37 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Mar 8, 2023, 4:37 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    I hope you’ve been well.

     

    I just wanted to check in again to ask if you’re able to provide an anticipated timeline or date of completion for my public records request:

    (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    I’ll plan to follow up again later in March, if I have not heard anything else before then.

     

    Thanks for your help!

     

    ~ The Sunshine Request Team


    Status: Follow up
  • February 17, 2023 4:04 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Feb 17, 2023, 4:04 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    I appreciate your response.

     

    I believe you are saying that you have already forwarded along my new request [Subject: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23. ], and that I do not also need to fill out the records request form on Monday.

     

    If that is the case, then I will hold off. And I will follow up with you again around the end of the month, if I have not received any additional updates before then.

     

    In the future, if I send in any other records requests, then I will do so using the form link you’ve provided.

     

    Thanks for your help!

     

    ~ The Sunshine Request Team


    Status: Government Processing Request
  • February 17, 2023 3:54 pm

    1 year ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Feb 17, 2023, 3:54 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    You are absolutely correct about emailing records requests. We use the form to make sure multiple people are notified of such requests as a mechanism for fulfillment. Again, don’t feel obligated to complete any further actions. I have already forwarded your email along.

     

    Thanks,

     

    Greg Shull, Ed.D.

    Director of Communications, Cleveland County Schools

    (704) 476-8030 | (704) 975-7773 | [email protected]

    400 West Marion Street, Shelby, NC 28150


    Status: Government Processing Request
  • February 17, 2023 3:17 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Feb 17, 2023, 3:17 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    Correction to my previous message: We did use a form to submit a request in 2019. Although, I’m not sure what the URL was, or what fields were “required” back then.
    We did also communicate with you about the request via email at that time.

     

    The rest of my message today still stands. I’ll send in my request on Monday.

     

    Thanks for your help.

     

    ~ The Sunshine Request Team


    Status: Clarification Provided
  • February 17, 2023 3:14 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Feb 17, 2023, 3:14 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hi Greg,

     

    Thanks for your reply.

     

    On January 20, 2020 you completed a records request sent to you from our email address [email protected]. We did not use a form to submit a request in that case. I understand that some time has passed since then and that CCS’ public records request process may have changed since 2020.

     

    I have now reviewed the form link you provided. I’d like it noted that by Law senders are not required to provide a name, address, reason, or other personally identifying information, in order to make a public records request. The form you’ve sent asks senders to fill out the following “required” fields:

     

    – Full name of person issuing the request for information
    – Residential address of person issuing the request
    – Email address of person issuing the request
    – Phone number of person issuing the request
    – A brief, specific description of the record requested

     

    I would like to suggest that CCS reviews their current records process and any forms to ensure you are processing all requests in accordance with NC Public Records Law. However, on Monday I will be glad to resubmit my exact same request again — using the link you’ve provided.

     

    As stated in my original request — By Law I am not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request was / will be made by:

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    Thank you.

     

    ~The Sunshine Request Team


    Status: Clarification Provided
  • February 17, 2023 2:18 pm

    1 year ago

    from: Greg Shull <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Feb 17, 2023, 2:18 PM
    subject: Re: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Thank you for your interest in Cleveland County Schools. Please use this form to submit your request so it can be routed appropriately.

     

    https://docs.google.com/a/clevelandcountyschools.org/forms/d/17nL9p4Jwr1tXYSBLz5zcS6Yw8oWuMnt7W-21vkM6FTA/viewform?edit_requested=true

     

    Thanks,

     

    Greg Shull, Ed.D.

    Director of Communications, Cleveland County Schools

    (704) 476-8030 | (704) 975-7773 | [email protected]

    400 West Marion Street, Shelby, NC 28150


    Status: Response Received from Government
  • February 17, 2023 1:52 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: Greg Shull <[email protected]>
    date: Feb 17, 2023, 1:52 PM
    subject: Records Request: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Hello Cleveland County, NC Schools (Records Officer),

     

    I’d like to make a public records request for information that may be available in your office.

     

    If you’re not the appropriate party to contact about the request, please provide the correct name and email address of whom I should send it to.

     

    Please confirm receipt to let me know the request will begin processing, and if possible, please provide a rough estimate of when the request may be completed. I will plan on following up again around the end of the month if I have not heard back before then.

     

    Here are the details of the request:

     

    Subject: (February 2023) Request for Cleveland County, NC Schools: All electronic communications related to “bullies”, “bullying”, “fights”, or “violence”. From 01/02/23 – 02/09/23.

     

    Message: “Hello Cleveland County, NC Schools (Records Officer),

     

    I’d like to make a public records request for the following information under NC Public Records Law.
    Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

     

    If such a record exists — Please provide ALL electronic communications [Text Messages, Emails, Voicemails, etc.], sent to, sent from, or sent between the Superintendent of Cleveland County Schools, any and all Principals of Cleveland County Schools, any and all Administrative personnel, and any and all members of the Cleveland County School Board. During the time period of 01/02/2023 through 02/09/2023. Specifically, as relates to “bullies”, “bullying”, “fights”, or “violence” at Cleveland County Schools.

     

    I am explicitly asking that you DO NOT provide me with sensitive or personally identifying information about specific students and their data. Sunshine Request will not publish this type of information on their website.

     

    Please Note: I am not requesting to come in person to inspect, nor to obtain printed copies of, electronic records. In accordance with NC Public Records Law I’m requesting explicitly that any responsive records be provided to me via an electronic medium / format (in which the copies of these records already exist). Such as an email, file share, google drive folder, mailed flash drive if necessary, etc.

     

    **If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law.**
    ——–

     

    By Law I am not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:

     

    Sunshine Request
    PO Box 17391
    Asheville, NC 28816

     

    The request has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from our Team. Please do not commingle or treat that as an alteration or cancellation of our request – We intend to continue to pursue our request.

     

    Please note that by submitting this request we are NOT agreeing to pay any potential fees or associated costs related to any request. If it is not possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations, and do not proceed until I can respond.

     

    Thank you for your assistance!”

     

    Thank you!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.


    Status: Sent to Government
  • February 17, 2023 1:21 pm

    1 year ago

    Submitted to Sunshine Request
    Status: Pending