City of Asheville Submitted: September 22, 2021 | Updated: April 28, 2022

(September 2021) Request for info and emails concerning call system technology used during formal Asheville, NC City Council Meetings 05/01/20 – 06/01/21

Hi City of Asheville, NC Government (Records Officer),

I'd like to make a multi-part public records request for the following information under NC Public Records Law.

A) I'd like to request details concerning the call systems used for virtual public comment by Asheville City Government for its formal City Council meetings during the specific time period May 1st, 2020 through June 1st, 2021. Please specify the names of the systems used to accept virtual public comment during that time.

B) Please provide all emails exchanged during the same time period between:

- any City Staff
- any members of City Council
- City Manager Debra Campbell

... concerning the subject matter of call systems used to accept virtual public comment, as well as discussion about use of those systems.

Thank you for your assistance!

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Editor’s Note 9/22/21: We apologize for the delay in processing and publishing this request on our site. Sunshine Request is a project built and run by a small team at PRC Applications. We run the site in addition to our primary business. While we will always do our best to process and follow up on requests as quickly as possible, there may be occasional delays, depending on our availability in a given week or month.

Thank you for using www.sunshinerequest.com!

The above submission has been revised for clarity.

Sunshine Request will not fulfill the following types of requests:

☀️ Requests that are incomplete, non-specific, or vague.

☀️ Requests that are only informational questions [rather than a specific request for public records], and requests that are not clearly addressed to government entities.

Before submitting a request, please take a moment to review our tips for How to write and make a successful request. If you have additional questions about our site or how to make requests, please check out our FAQs or Policies page.

Thank you for using www.sunshinerequest.com!

Status: Completed

Documents:

Activity:

  • April 28, 2022 12:52 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    date: Apr 28, 2022, 12:52 PM
    subject: Re: Your City of Asheville public records request #21-100 has been closed.

     

    Good afternoon City of Asheville Public Records,

     

    Thank you for your help with this request! I’ve marked it as completed on our site.

     

    Have a good day.

     

    **Editor’s Note: Please see referenced file “Emails-20220427T173101Z-001” at top left in documents. Additionally, this request can be viewed on the City’s Public Records Request Portal, NextRequest, at the following link: https://cityofashevillenc.nextrequest.com/requests/21-100

    Status: Completed
  • April 26, 2022 2:11 pm

    1 year ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Apr 26, 2022, 2:11 PM
    subject: Your City of Asheville public records request #21-100 has been closed.

     

    Sunshine Request,

     

    I apologize for the duplicate closures of this request; the first closure message was not complete.

     

    The City uses the platform/software “Public Input” to receive and compile public comments for meetings. Here’s the link to the main site where all information can be found: https://publicinput.com/Portal/D8625.

     

    Emails responsive to your request can be found here:

     

    https://drive.google.com/drive/folders/1eWPKOb4SVSKxVPUfLnX29CJbirv7hRZ9?usp=sharing

     

    Your request has been fulfilled and is now closed. Please reply to this message or contact [email protected] if you have any questions.

     

    **Editor’s Note: Please see referenced file “Emails-20220427T173101Z-001 ” at top left in documents

    Status: Response Received from Government
  • April 26, 2022 1:17 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    date: Apr 26, 2022, 1:17 PM
    subject: Re: [External Message Added] City of Asheville public records request #21-100

     

    Good Afternoon City of Asheville Public Records,

     

    Please ensure that all our communications are logged to this specific request within the Next Request portal, so that it is all publicly viewable in its entirety.

     

    Thank you for your response regarding “Part A” of the request above. I will plan to follow up with you regarding “Part B” in a few weeks, if there is no further update before then.

    Status: Government Processing Request
  • April 21, 2022 8:52 am

    1 year ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Apr 21, 2022, 8:52 AM
    subject: [External Message Added] City of Asheville public records request #21-100

     

    Sunshine Request,

     

    The City uses the platform/software “Public Input” to receive and compile public comments for meetings. Here’s the link to the main site where all information can be found: https://publicinput.com/Portal/D8625. 

     

    This request is not completed and is still being processed. Please reply to this message or contact [email protected] if you have any questions.

    Status: Response Received from Government
  • April 15, 2022 4:09 pm

    2 years ago

    **4/15/22 Editor’s Note: According to the City’s email queue spreadsheet, this request is now number 6.. We will plan on following up again in May if we don’t hear back before then. Thank you for using Sunshine Request!

    Status: Government Processing Request
  • March 25, 2022 4:22 pm

    2 years ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Mar 25, 2022, 4:22 PM
    subject: [External Message Added] City of Asheville public records request #21-100

     

    Hello Sunshine Request,

     

    Your email request is now number 10 in the email queue; you can view the queue document at any time to see the position of your request. Once the emails are collected and reviewed for confidential information, you will be sent any responsive records. Thank you for your patience. Please reply to this message or contact [email protected] with questions.

    Status: Government Processing Request
  • March 9, 2022 11:13 am

    2 years ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    date: Mar 9, 2022, 11:13 AM
    subject: Re: [External Message Added] City of Asheville public records request #21-100

     

    Good afternoon City of Asheville Public Records,

     

    I am checking in on this request to see if there is any update to report?

     

    I will plan on following up again at the end of the month if I don’t hear back before then.

     

    Thank you!

     

    **Editor’s Note: This request can be seen on the City’s public records portal, NextRequest, at the following link: https://cityofashevillenc.nextrequest.com/requests/21-100

    Status: Follow up
  • January 18, 2022 7:51 am

    2 years ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Jan 18, 2022, 7:51 AM
    subject: [External Message Added] City of Asheville public records request #21-100

     

    Hello, Sunshine Request

     

    Your email request is now number 15 in the email queue. Once the emails are collected and reviewed for confidential information, you will be sent any responsive records. Reply to this message or contact [email protected] with questions.

    Status: Government Processing Request
  • January 17, 2022 4:37 pm

    2 years ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    date: Jan 17, 2022, 4:37 PM
    subject: Re: [External Message Added] City of Asheville public records request #21-100

     

    Good afternoon City of Asheville Public Records,

     

    I am following up on this public records request to see if there’s any update to report?

     

    I will plan on checking in again next month if I don’t hear back before then.

     

    Thank you!

    Status: Follow up
  • November 12, 2021 4:41 pm

    2 years ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    date: Nov 12, 2021, 4:41 PM
    subject: Re: [External Message Added] City of Asheville public records request #21-100

     

    Good afternoon City of Asheville Public Records,

     

    Thank you for your message. I will plan on following up again in early January.

     

    Have a good weekend!

    Status: Government Processing Request
  • November 5, 2021 7:56 am

    2 years ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Nov 5, 2021, 7:56 AM
    subject: [External Message Added] City of Asheville public records request #21-100

     

    Hello, Sunshine Request,

     

    The City of Asheville uses Google Forms for speaker signup and Public Input for live public comment during City Council meetings. We are still working on Part B of your request and will send you any responsive records when completed. Please let me know if you have any questions.

     

    Thanks,

    Leslie

    Status: Government Processing Request
  • October 28, 2021 11:46 am

    2 years ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    date: Oct 28, 2021, 11:46 AM
    subject: Re: [External Message Added] City of Asheville public records request #21-100

     

    Good afternoon City of Asheville Public Records,

     

    Thank you for confirming receipt of this request!

     

    Also yes, the 21-108 request was sent in by mistake because I was unsure that the initial request ever went through y’alls system. Sorry for the confusion!

     

    Appreciate your help.

    Status: Government Processing Request
  • October 21, 2021 2:47 pm

    2 years ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Oct 21, 2021, 2:07 PM
    subject: [External Message Added] City of Asheville public records request #21-100

     

    Good Afternoon,

     

    Your public records request has been received. I have forwarded the first part of your request (Part A) onto to the appropriate person(s) for processing. Email requests (Part B) are processed in the order they are received. Your request is number 25 in the email queue. Once the emails are collected and reviewed for confidential information, you will be sent any responsive records.

     

    Note: Can you confirm that the records you are requesting with this request (21-100) are the same records you requested under 21-108? If so, I will close out the most recent request.

     

    Reply to this message or contact [email protected] with questions.

     

    Thanks!

    Status:

  • 3 hours ago

    **Editor’s Note: This message was sent in via Asheville City’s Government’s public records request portal. As we receive updates, we will post them here on our website. Thank you for using Sunshine Request!

     

    Good afternoon City of Asheville Public Records,

     

    I am checking in again to to confirm this request has been received and is being processed? I will check in again in mid-November if I don’t hear back before then.

     

    Thank you!

    Status: Follow up
  • September 30, 2021 3:38 pm

    2 years ago

    **Editor’s Note: This message was sent in via Asheville City’s Government’s public records request portal. As we receive updates, we will post them here on our website. Thank you for using Sunshine Request!

     

    Good afternoon Asheville City Government,

     

    I am following up on this request to confirm it has been received and is being processed? I will check in again in mid-October if I don’t hear back before then.

     

    Thank you!

    Status: Follow up
  • September 22, 2021 1:55 pm

    2 years ago

    **Editor’s Note: This request was sent in via Asheville City’s Government’s public records request portal. As we receive updates, we will post them here on our website. Thank you for using Sunshine Request!

     

    Good afternoon Asheville City Government,

     

    I’d like to make a public records request for information that may be available in your office.

     

    Please confirm receipt to let me know the request will begin processing, and if possible, please provide a rough estimate of when the request may be completed. I will plan on following up again around early October if I have not heard back before then.

     

    Here are the details of the request:

     

    Subject: (September 2021) Request for info and emails concerning call system technology used during formal Asheville, NC City Council Meetings 05/01/20 – 06/01/21

     

    Message: “Hi City of Asheville, NC Government (Records Officer),

     

    I’d like to make a multi-part public records request for the following information under NC Public Records Law.

     

    A) I’d like to request details concerning the call systems used for virtual public comment by Asheville City Government for its formal City Council meetings during the specific time period May 1st, 2020 through June 1st, 2021. Please specify the names of the systems used to accept virtual public comment during that time.

     

    B) Please provide all emails exchanged during the same time period between:

     

    – any City Staff

    – any members of City Council

    – City Manager Debra Campbell

     

    … concerning the subject matter of call systems used to accept virtual public comment, as well as discussion about use of those systems.

     

    Thank you for your assistance!”

     

    Thank you!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

    Status: Sent to Government
  • September 22, 2021 10:40 am

    2 years ago

    Submitted to Sunshine Request
    Status: Pending