Buncombe County Sheriff’s Office Domestic Violence Calls for Service

Activity:

• February 5, 2019 11:22 am

  5 years ago

  Editor’s note 02/05/19:
  Per Aaron’s clarifications on Feb 1, 2019, 8:57 AM and Feb 4, 2019, 4:10 PM (see below), we are marking this request as “Completed” at this time, as additional clarification from the sender will be needed in order to fully satisfy the request.

   

  If the sender wishes to clarify any of the points Aaron has made, please feel free do so either by reaching out to Bunc. Co. Sheriff’s Office and Aaron directly, or, by submitting a new request through our website. If you do, please title Subject line, “Clarification Provided – Buncombe County Sheriff’s Office Domestic Violence Calls for Service”

   

  Thank you!
  Sunshine Team

  ---

  Status:
• February 5, 2019 11:16 am

  5 years ago

  from: Aaron Sarver <[email protected]>
  to: Sunshine Request <[email protected]>
  date: Feb 5, 2019, 11:30 AM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Thank you!

   

  Aaron Sarver

  Public Information Officer

  Buncombe County Sheriff’s Office

  [email protected]

   

  ---

   

  from: Sunshine Request <[email protected]>
  to: Aaron Sarver <[email protected]>
  date: Feb 5, 2019, 11:16 AM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi Aaron,

   

  Thank you. That’s no problem! This is the clarification we were looking for.

   

  Your response here “Completes” the request on our site.

   

  We will make an Editor’s note to the sender that if they wish to clarify any part of the request as per your note, and then resubmit, that they please feel free to do so either through our site, or by reaching out to you directly if they’d like.

   

  Thank you so much for your help with all the requests!

   

  Have a great day!
  Sunshine Request

  ---

  Status: Completed
• February 4, 2019 4:10 pm

  5 years ago

  from: Aaron Sarver <[email protected]>
  to: Sunshine Request <[email protected]>
  date: Feb 4, 2019, 4:10 PM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Yes, I don’t have any additional information that I can provide. I hope it can be marked complete based on my response earlier in the thread.

   

  Aaron

   

  Aaron Sarver

  Public Information Officer

  Buncombe County Sheriff’s Office

  [email protected]

  ---

  Status: Clarification Provided
• February 4, 2019 9:17 am

  5 years ago

  from: Sunshine Request <[email protected]>
  to: Aaron Sarver <[email protected]>
  date: Feb 4, 2019, 3:34 PM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi Aaron,

   

  There are several different “statuses” that we use internally for coding the different steps of the request process on our site. Sometimes this applies to the government entity and sometimes it applies to our own response. The “Overall” status of a request is listed at the top left, while individual statuses like “Follow up” for example, may sometimes be different within each email update we post at the right. It just depends.

   

  In this case, “Clarification provided” meant that we provided clarification to you on Feb 1, 2019, 11:33 AM (see most recent update). However, the request is still incomplete. https://www.sunshinerequest.com/records_request/buncombe-county-sheriffs-office-domestic-violence-calls-service/

   

  Specific to this request, “Buncombe County Sheriff’s Office Domestic Violence Calls for Service”, I believe the only outstanding item to further clarify is to please let us know whether the request can be processed as is written. We don’t have any additional details or interpretation to the request to provide.

   

  If there is nothing further that can be done without additional clarification from the original sender, please let us know and we will mark this request as “Complete” on our site – The sender can submit a new request to clarify if they’d like to do so.

   

  Thanks again for all your help!

   

  Sunshine Request

   

  ---

   

  from: Aaron Sarver <[email protected]>
  to: Sunshine Request <[email protected]>
  date: Feb 4, 2019, 9:17 AM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Just wanted to follow-up on this and see if any additional information is needed to mark this request as complete.

   

  As of now the status is “Clarification Provided.”

   

  Thank you,
  Aaron

  ---

  Status: Clarification Requested
• February 1, 2019 8:57 am

  5 years ago

  from: Sunshine Request <[email protected]>
  date: Feb 1, 2019, 11:33 AM

   

  Hi Aaron,

   

  For users on our site, we’re stating that the two “similar requests” you’re referencing are:

   

  1. Buncombe County Sheriff’s Office Sexual Assault Calls for Service
  2. Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Your email here will be posted on both of those requests’ update pages on our site.

   

  After this email reply, we’d ask that if you have specific questions about either request that you please continue to correspond on the original email threads for each request. On our end, this just helps save us time not communicating about requests in multiple emails, and having to tie them all back together with updates in multiple places.

   

  Thank you so much for taking time to explain the need for clarifying information! This is super helpful to anyone on our site who may be interested in the results of the request.

   

  I apologize that we can’t be of more help here – We do not have any additional info. to provide or clarify other than what was submitted on our site. However, we will add an Editor’s Note for the sender, indicating that they may send us an update to provide any clarification at any time, if they wish to do so.

   

  At this point, please interpret the two requests and fulfill to whatever capacity may be possible. If there is nothing further that can be provided without additional clarification from the sender, please let us know and we will mark this request as “Complete” on our site – The sender can submit a new request to clarify if they’d like to do so.

   

  Thanks again for your help!

   

  Sunshine Request

  ---

  from: Aaron Sarver <[email protected]>
  to: “[email protected] <[email protected]>
  date: Feb 1, 2019, 8:57 AM
  subject: Re: Open records request for the Sheriff’s Office

   

  There are two similar requests that I want to touch base about:

   

  1) Please provide all sexual assault and any other sex crime-related calls for service and their outcomes for FYs 2013- 2018 organized by year.

   

  2) Please provide all domestic violence calls for service and their outcomes for FYs 2013-2018 organized by year

   

  I’ve been trying to figure out how to respond to them because we don’t track calls for service this way. I could just say no records found, etc. but I want you to understand why

   

  and maybe the person who sent in the question can ask a different question, which might get them basically the same information they are looking for.

   

  So someone calls 911, that’s a call for service. Could be “my house is on fire” could be “my partner just punched me send help.” So 911 is going to dispatch to a fire department for the first and if it’s in the county the BCSO would respond to the second. But for a variety of reasons the 911 dispatcher will never ask about pressing charges or create a record beyond

   

  name and address usually in that moment. Their only job is to get the correct agency to respond – fire, ambulance, police, etc.

   

  Now once a BCSO deputy arrives at a call for service, the responding deputy may end up filing an incident report or may not. That deputy may show up to a noise complaint at 153 Rocky Top Drive and not deem anything to be a problem, so no incident report and no charge. The call for service may be to check on my elderly mother who hasn’t answered the phone in two days and we don’t have anyone local to check on her … Went by her phone was unplugged, she’s ok. Please call your daughter in SC and let her know you are ok …

   

  Now the circumstances are different with sexual assault and domestic violence calls for sure. But if someone declines to press charges in a sexual assault case then there is no charge to investigate. The Family Justice Center does an amazing job and there are often rape kits test taken and other services provided, but a charge may not be filed until weeks or even months later due to the discretion of the survivor.

   

  So long story short I can pull calls for service by address, but there is no tracking or a charge or incident with calls for service as I’ve hopefully explained in this rambling email.

   

  Please advise on how to move forward on these two requests.

   

  Thanks,

   

  Aaron

   

  Aaron Sarver
  Public Information Officer
  Buncombe County Sheriff’s Office

   

  [email protected]

   

  All email to and from the Buncombe County Sheriff’s Office is subject to North Carolina Public Records Law and may be disclosed to third parties.

  ---

  Status: Clarification Provided
• January 16, 2019 3:07 pm

  5 years ago

  from: Sunshine Request <[email protected]>
  to: Aaron Sarver <[email protected]>
  date: Jan 16, 2019, 3:07 PM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  New Email Subject: Follow up on Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi Aaron,

   

  Per our 01/15/19 discussion on the email thread for the request called “Buncombe County Sheriff’s Office”, Sunshine Request will be following up on all open Sheriff’s Office type requests, with you as the point of contact from hereon.

   

  Specific to this current email, we’re following up on a request sent May 22, 2018 called “Buncombe County Sheriff’s Office Domestic Violence Calls for Service”. You may also see this on our website at https://www.sunshinerequest.com/records_request/buncombe-county-sheriffs-office-domestic-violence-calls-service/.

   

  Subject: “Buncombe County Sheriff’s Office Domestic Violence Calls for Service”
  Message: “Please provide all domestic violence calls for service and their outcomes for FYs 2013-2018 organized by year.

   

  Thank you for your continued assistance with all the requests.

   

  Have a great day!

  ---

  Status: Follow up
• December 19, 2018 1:27 pm

  5 years ago

  from: Sunshine Request <[email protected]>
  to: [email protected]
  cc: “Michael C. Frue” <[email protected]>,
  “Kassi L. Day” <[email protected]>,
  Randy Sorrells <[email protected]>
  date: Dec 19, 2018, 1:27 PM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi all,

   

  Checking in on this. We still need to get this request completed on our website for the requester, however we understand that requests like this can take some time. This request in particular was sent in 7 months ago and we are here to help if there is anything we can do on our end to assist you all.

   

  Thank you!
  Sunshine Request

  ---

  Status: Follow up
• December 10, 2018 2:00 pm

  5 years ago

  from: Sunshine Request <[email protected]>
  to: “Natalie N. Bailey” <[email protected]>
  cc: “Michael C. Frue” <[email protected]>,
  “Kassi L. Day” <[email protected]>,
  Randy Sorrells <[email protected]>
  date: Dec 10, 2018, 2:00 PM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi all,

   

  Hope you’ve been well. We still need to get this request completed on our website for the requester, however we understand that requests like this can take some time. This request in particular was sent in 7 months ago and we are here to help if there is anything we can do on our end to assist you all.

   

  Thank you!
  Sunshine Request

  ---

  Status: Follow up
• November 7, 2018 11:55 am

  5 years ago

  from: Sunshine Request <[email protected]>
  to: “Natalie N. Bailey” <[email protected]>
  cc: “Michael C. Frue” <[email protected]>,
  “Kassi L. Day” <[email protected]>,
  Randy Sorrells <[email protected]>
  date: Nov 7, 2018, 11:55 AM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi all,

   

  Hope you’re all having a good week. We apologize for the delay in our following up on this request! We still need to get this request completed on our website for the requester, however we understand that requests like this can take some time. This request in particular was sent in 6 months ago and we are here to help if there is anything we can do on our end to assist you all.

   

  Thank you!
  Sunshine Request

  ---

  Status: Follow up
• August 22, 2018 3:43 pm

  5 years ago

  from: Sunshine Request <[email protected]>
  to: “Natalie N. Bailey” <[email protected]>
  cc: “Michael C. Frue” <[email protected]>
  date: Wed, Aug 22, 2018 at 3:43 PM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi Buncombe County Sheriff’s Office,

   

  Following up again to see if there’s update to report on the status of this request sent in on May 22nd. Please let us know when you expect for this to be completed and if there’s anything we can do to assist.

   

  Thank you!
  Sunshine Request

  ---

  Status: Follow up
• June 11, 2018 4:05 pm

  5 years ago

  from: Sunshine Request <[email protected]>
  to: “Natalie N. Bailey” <[email protected]>
  cc: “Michael C. Frue” <[email protected]>
  date: Mon, Jun 11, 2018 at 4:05 PM
  subject: Re: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi Buncombe County Sheriff’s Office,

   

  Following up again to see if there’s update to report on the status of this request sent in on May 22nd. Please let us know when you expect for this to be completed and if there’s anything we can do to assist.

   

  Thank you!

   

  Sunshine Request

  ---

  Status: Follow up
• June 4, 2018 4:34 pm

  5 years ago

  from: Sunshine Request <[email protected]>
  to: “Natalie N. Bailey” <[email protected]>
  cc: “Michael C. Frue” <[email protected]>
  date: Mon, Jun 4, 2018 at 4:34 PM

   

  Hi Buncombe County Sheriff’s Office,

   

  Just wanted to check in again and ask whether there’s any update to report on the status of this request sent in on May 22nd. Please let us know when you expect for this to be completed, we greatly appreciate your help.

   

  Thank you!

   

  Sunshine Request

  ---

  Status: Follow up
• May 22, 2018 4:23 pm

  5 years ago

  from: Sunshine Request <[email protected]>
  to: “Natalie N. Bailey” <[email protected]>
  date: Tue, May 22, 2018 at 4:23 PM
  subject: Records Request: Buncombe County Sheriff’s Office Domestic Violence Calls for Service

   

  Hi Buncombe County Sheriff’s Office,

   

  We’ve just received another request via www.sunshinerequest.com for information that may be available in your office.

   

  Here are the details:

   

  Subject: “Buncombe County Sheriff’s Office Domestic Violence Calls for Service”

   

  Message: “Please provide all domestic violence calls for service and their outcomes for FYs 2013-2018 organized by year.

   

  Thank you.”

   

  Thank you for your help!
  Have a good afternoon.

   

  Sunshine Request

  ---

  Status: Sent to Government
• May 22, 2018 7:49 pm

  5 years ago

  Submitted to Sunshine Request

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  Status: Pending