Other (indicate in message) Submitted: March 10, 2019 | Updated: November 18, 2020

Emails from Rockingham County Commissioner

I would like all emails from Rockingham County Commissioner Craig Travis to all other Commissioners from September 2018 - January 31, 2019.

Thank you for you assistance.

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Status: Government Denied Request

Activity:

  • November 18, 2020 3:50 pm

    3 years ago

    **Editor’s Note 11/18/20: Over the past year and a half we’ve made numerous attempts to follow up on this request. At this point, there is still no clarity on if / when the request may ever be completed by Rockingham County Gov. Therefore, in the interest of providing some closure to the original sender, as well as to our team, we are now “Closing” the request on our site.

     

    If the sender would like to submit any new requests to Rockingham County in the future, they are encouraged to do so using the request form on our homepage.

     

    Thank you for using www.sunshinerequest.com!


    Status: Government Denied Request
  • October 23, 2020 12:05 pm

    3 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>,
    John Morris <[email protected]>,
    Donna Fulcher <[email protected]>
    date: Oct 23, 2020, 12:05 PM
    subject: Fwd: Records Request: Emails from Rockingham County Commissioner

     

    Good Afternoon Sunshine Request,.
    I am forwarding your email to the Legal Affairs Dept.
    Thank you,
    Mable Scott


    Status: Government Processing Request
  • October 23, 2020 11:49 am

    3 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    date: Oct 23, 2020, 11:49 AM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Mable,

     

    Thank you for your reply.

     

    This request was sent in over a year and a half ago, at this point we’re just looking for a clear update on the timeline for completion. In the interest of providing some predictability to our site users and getting this request closed on our site, if we have not heard back from anyone at Rockingham County Gov. with an update on the request by November 01, we will go ahead and mark the request as “Denied” at that time.

     

    If the original sender would like to submit a new request at that time via our website, they are encouraged to do so.

     

    Thank you for your assistance!
    Sunshine Request


    Status: Follow up
  • October 20, 2020 1:58 pm

    3 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Oct 20, 2020, 1:58 PM
    subject: Fwd: Records Request: Emails from Rockingham County Commissioner

     

    Good Afternoon & hello again Sunshine Request,
    Per my earlier notes to you, I will gladly forward your request again to the appropriate leaders within Rockingham County Government.
    Look forward to a response from a representative in Legal Affairs.
    Thank you,
    Mable Scott

     

    Mable Springfield Scott, Ph.D.
    Public Information Officer
    Rockingham County Government
    Office 336.342.8342
    Cell 336.589.0967
    [email protected]
    www.MyRockinghamCountyNC.com


    Status: Government Processing Request
  • October 20, 2020 1:43 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    cc: John Morris <[email protected]>,
    Lance Metzler <[email protected]>,
    Paul Murray <[email protected]>
    date: Oct 20, 2020, 1:43 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Mable,

     

    We appreciate all your help.

     

    This request was sent in over a year and a half ago, and at this point we do not have any clear update on the timeline for completion. In the interest of providing some predictability to our site users and getting this request closed on our site, can you please provide us with an update on when we should expect this request to be completed? Whether that’s weeks or months.

     

    If you can please clarify the timeline for completion, we will wait to receive the records at that time. However, if we haven’t received any other updates by the time you specify, we will mark the request as Denied again, and it will be closed permanently on our site. If the sender would like to send us a new request in the future, they are encouraged to do so.

     

    Thank you!
    Sunshine Request


    Status: Clarification Requested
  • October 8, 2020 4:56 pm

    3 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: John Morris <[email protected]>,
    Lance Metzler <[email protected]>,
    Paul Murray <[email protected]>
    date: Oct 8, 2020, 4:56 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Hello Again Sunshine Request,
    I am forwarding your correspondence to the appropriate leaders within Rockingham
    County Government.
    Mable Scott


    Status: Government Processing Request
  • October 8, 2020 4:52 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    cc: John Morris <[email protected]>,
    Lance Metzler <[email protected]>
    date: Oct 8, 2020, 4:52 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Rockingham County Government,

     

    We are now marking this request as denied per the email we sent on September 14th.

     

    Should your office wish to complete it, or follow up again at some point, we’ll be happy to reopen it at that time.

     

    Thank you,
    Sunshine Request


    Status: Government Denied Request
  • September 17, 2020 1:51 pm

    3 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: John Morris <[email protected]>,
    Lance Metzler <[email protected]>
    date: Sep 17, 2020, 1:51 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Thanks for your email.


    Status: Government Processing Request
  • September 17, 2020 12:47 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    cc: John Morris <[email protected]>,
    Lance Metzler <[email protected]>
    date: Sep 17, 2020, 12:47 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Mable,

     

    Confirming receipt of your email. We will follow up again at the end of the month if we haven’t heard anything before then.

     

    Thank you!
    Sunshine Request


    Status: Government Processing Request
  • September 14, 2020 4:54 pm

    3 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: John Morris <[email protected]>,
    Lance Metzler <[email protected]>
    date: Sep 14, 2020, 4:54 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    SUNSHINE REQUEST:
    I am forwarding your request again to the Rockingham County Attorney, John Morris.
    We are sure he and Legal Affairs will assist with your request.
    Thanks again for your email,
    Mable Scott


    Status: Government Processing Request
  • September 14, 2020 4:40 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    cc: John Morris <[email protected]>,
    Lance Metzler <[email protected]>
    date: Sep 14, 2020, 4:40 PM
    subject: Re: Records Request: Emails from Rockingham County Commissione

     

    Good afternoon Rockingham County Government,

     

    We hope you’ve been well.

     

    We last followed up on this request from March 12th, 2019 looking for an update on September 2nd, 2020 and were told by PIO Mable Scott that we’d receive an update from Rockingham County Attorney John Morris. We didn’t receive one and are reaching out again to let your office know that ater this follow up, we will make one more attempt to follow up at the end of the month. At that time, if we haven’t heard back, we will mark the request as denied. Should your office wish to complete it, or follow up again at some point, we’ll be happy to reopen it at that time.

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • September 2, 2020 1:07 pm

    3 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: John Morris <[email protected]>,
    Lance Metzler <[email protected]>
    date: Sep 2, 2020, 1:07 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Thank you for following up. Rockingham County Attorney John Morris will follow up with you on this matter.
    Please stay safe over the long Labor Day weekend.
    Mable Scott

     

    Mable Springfield Scott, Ph.D.
    Public Information Officer
    Rockingham County Government
    Office 336.342.8342
    Cell 336.589.0967
    [email protected]
    www.MyRockinghamCountyNC.com


    Status: Follow up
  • September 2, 2020 12:46 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>,
    Lance Metzler <[email protected]>,
    Mable Scott <[email protected]>
    date: Sep 2, 2020, 12:46 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Rockingham County Government,

     

    We hope you’ve been well.

     

    We’re checking back in on this request from March 12th, 2019 titled Emails from Rockingham County Commissioner to see what the latest update was and when you estimate that it will be completed?

     

    We’ll follow up once more based on your estimated timeline of completion if we don’t hear back before then, or we will mark it as denied. Should your office wish to complete it, or follow up at some point, we’ll be happy to reopen it at that time.

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • July 9, 2020 3:16 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Lance Metzler <[email protected]>
    date: Jul 9, 2020, 3:16 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Good afternoon John,

     

    Thanks for giving us all that information on the phone today as to why this request is taking more time than expected. We will go ahead and note the information you provided for users on our site to see.
    No worries about sending out a flash drive until the full request is completed. We totally understand the reason for the delays on the request, and will wait at least a month before we follow up again.

     

    We appreciate all your assistance!
    Sunshine Request

     

    **Editor’s Note: We spoke with John on the phone today and it sounds like this is a busy time at Rockingham County Government. Additionally, the request has a lot of information that must be reviewed or redacted, this has been the main reason for the delay. We will not be charged any fees, and the files will be delivered via Flash Drive to our PO Box once they are ready. However, please note – as we are in the midst of a global pandemic, our Team at Sunshine is not going in person to the PO Box right now. We will revisit this request once the files have been received. Any updates we receive via email will also be noted on our site. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • July 9, 2020 2:34 pm

    3 years ago

    from: John Morris <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Lance Metzler <[email protected]>
    date: Jul 9, 2020, 2:34 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Certainly. Please provide a contact name and number and I’m happy to discuss this further. Too much information to discuss over email. Thanks!


    Status: Clarification Requested
  • July 9, 2020 1:08 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Lance Metzler <[email protected]>
    date: Jul 9, 2020, 1:08 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Good afternoon John,

     

    We hope you’ve been well!

     

    We understand that you’re busy and we greatly appreciate all your help. We’re just wondering if you can provide clarification related to our June email regarding fees / format of the request that was sent on June 18th? We want to be certain that your office is not spending more time on this request than necessary.

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • June 18, 2020 4:37 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Lance Metzler <[email protected]>
    date: Jun 18, 2020, 4:37 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Good afternoon John,

     

    Thank you for the update!

     

    Can you please let us know when the new records policy about fees went into effect, and please provide us with a link / copy of this policy so we can note the info on our site for users wishing to submit a request to Rockingham County in the future?

     

    Is it possible that a policy for charging fees was not in effect when we originally submitted the request (Rockingham County Register of Deeds emails 2016/2019) on 03/15/19 and the other request (Emails from Rockingham County Commissioner) on 03/10/19, and at any time when we’ve been following up over the past year?

     

    The last time we heard from you was 02/12/20. There was no mention of a new records policy at that time, and until today we haven’t been made aware there could be potential fees associated with the requests. Had we known whenever the requests were made that there could be potential fees, we would have let you know early on we cannot commit to covering any fees / associated costs related to any requests on our site. If there is ever a possibility that any costs may need to be incurred in order to process requests on our site, our policy is to ask that you discontinue the request and we note this for the requestor, leaving it up to them to pursue the request directly with the government entity.

     

    In this case, if you’re now saying that we could be charged a fee for the requests after the fact, we did not agree to this and we are not willing to cover any costs – you should please cease processing the request at this time if costs will need to be incurred.

     

    We’d also like to reiterate that the requests asked for emails (these are already in a digital format). We have asked several times that the files please be sent in a digital format like Google Drive, Dropbox, CD (if absolutely necessary), etc. It is unclear why those files would need to be printed, and why there would be a “fee for each page of information provided.” We do not need physical copies of associated files for this request, nor is it required by law that we must come to your office in person to pick up records, if you are suggesting that’s how they will be provided.

     

    Most recently, on 11/25/19 we restated to your office: “Since July 17 we have been emailing / calling Rockingham County related to our clarification in July that asked that we receive the files in a digital format like Google Drive, Dropbox, etc. That is what is preferred / ideal if that’s possible. If the files can be uploaded to a public Dropbox or Google Drive when they are ready, that would be great. If this isn’t possible, and mailing CDs of the files is what is required, please let us know and we’ll be happy to provide a mailing address at that time.”

     

    Thank you for your assistance!
    Sunshine Request


    Status: Clarification Requested
  • June 18, 2020 3:12 pm

    3 years ago

    from: John Morris <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Lance Metzler <[email protected]>
    date: Jun 18, 2020, 3:12 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Hi Sunshine – thanks for your reminder. We’ve been reviewing the 3,000+ pages of information and have completed roughly 2/3 of the request – since legal have been short staffed since December 2019 coupled with the work priorities with COVID. Please expect files within the next week. This request is not denied.

     

    Also, please be aware that the County recently passed a new public records policy and there is a fee for each page of information provided.

     

    Thanks,
    John


    Status: Government Processing Request
  • June 18, 2020 3:03 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>,
    Lance Metzler <[email protected]>
    date: Jun 18, 2020, 3:03 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Hi John and Lance,

     

    We hope you’re staying safe and are doing well during this unusual time.

     

    We’re following up again on the request above for “Rockingham County Register of Deeds emails 2016/2019”, as well as another related Rockingham County request for Emails from Rockingham County Commissioner.

     

    We’d like to know whether there is any update you can provide on either request – As the requests were sent in over a year ago, at this point we’re looking for some resolution so that we can note for the users on our site when the requests are expected to be fulfilled. Or, if they aren’t being fulfilled, let us know and we can mark them as “Denied” on our site.

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • June 3, 2020 3:04 pm

    3 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    date: Jun 3, 2020, 3:04 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Hi John,

     

    We hope you’re staying safe and are doing well.

     

    We’re following up on the request above for “Rockingham County Register of Deeds emails 2016/2019”, as well as another related Rockingham County request for Emails from Rockingham County Commissioner.

     

    We’d like to know whether there is any update you can provide on either request – As the requests were sent in over a year ago, at this point we’re looking for some resolution so that we can note for the users on our site when the requests are expected to be fulfilled. Or, if they aren’t being fulfilled, let us know and we can mark them as “Denied” on our site.

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • April 17, 2020 3:36 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    date: Apr 17, 2020, 3:36 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Good afternoon John,

     

    We hope you’re well in these wild times.

     

    We’re still looking for an update on this request and the other open Rockingham Government related request: Emails from Rockingham County Commissioner

     

    We appreciate your update from February 12th, but we followed up again on March 9th and March 18th and still haven’t heard anything. We totally understand that times are crazy right now and we hope you’re staying safe!

     

    Have a good weekend.
    Thank you,
    Sunshine Request


    Status: Follow up
  • March 18, 2020 4:33 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    date: Mar 18, 2020, 4:33 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Good afternoon John,

     

    Thank you again for your update on February 12th. We followed back up with you on March 9th, is there any additional update at this time?

     

    Additionally, do you have an update on this other Rockingham related request: Emails from Rockingham County Commissioner

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • March 9, 2020 4:27 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    date: Mar 9, 2020, 4:27 PM
    subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019

     

    Good afternoon John,

     

    Thank you for the update on February 12th. Is there any additional update at this time?

     

    Additionally, do you have an update on this other Rockingham related request: Emails from Rockingham County Commissioner

     

    We appreciate your help,
    Sunshine Request


    Status: Follow up
  • February 12, 2020 2:58 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    date: Feb 12, 2020, 2:58 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good Afternoon Mable,

     

    We appreciate your assurance that the request for “Emails from Rockingham County Commissioner” at
    https://www.sunshinerequest.com/records_request/emails-from-rockingham-county-commissioner/ will be addressed.

     

    However, the request was submitted nearly a year ago, in March of 2019. The request asked for emails from a specific person during a 5 month time period. At this point, your response still does not give any clarity as to the estimated completion date for the request, which would let us know when we should plan on following up again if it has not been fulfilled. Additionally, we have not received any additional updates from John, or from any other “appropriate leaders”.

     

    Please provide a rough estimate (whether that’s in days, weeks, months) as to when the request will be completed. It would be greatly appreciated, as this would provide public accountability, for our organization, as well as your own, by letting users on our site know when to anticipate a completed request. We will also plan to not follow up with you and your office again until the time period you’ve specified.

     

    If you are not able to provide an estimate as to the request’s completion, kindly let us know and we will mark the request as “Denied” for the time being so that we can close this out on our site, and will not need to continue to follow up. If at any point you would like to provide an update, or can complete the request, we’ll be happy to “reopen” the request and add any updates on our site at that time.

     

    Thank you for your assistance!
    Sunshine Request


    Status: Follow up
  • February 5, 2020 1:54 pm

    4 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Feb 5, 2020, 1:54 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Greetings again Sunshine Request,
    All of your requests are directed to the “appropriate Rockingham County Governmental leaders” who can best answer your specific question due to his/her County role, background, and expertise.
    We seriously address each request.
    Rest assured, you will hear a response per your request.


    Status: Government Processing Request
  • February 5, 2020 1:47 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    cc: John Morris <[email protected]>
    date: Feb 5, 2020, 1:47 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Rockingham County Government,

     

    Thank you for your response back on January 14th. We just wanted to reiterate that we appreciate you saying the request has been sent to the “appropriate” leader, however we still haven’t heard anything related to this request in awhile.

     

    We do not know who this person is that would be contacting us, and at this point we’re still following up on our email to you and John from November 7th, 2019 to figure out how / when the files will be received.

     

    We completely understand that these things can take some time, but we’d like to ask that you please provide an update on the estimated timeline to complete this request that was first submitted in March 2019.

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • January 14, 2020 3:05 pm

    4 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Jan 14, 2020, 3:05 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Thanks for following up on your request.
    Your original email was forwarded to the appropriate leader.
    Rest assured, you will hear from them.


    Status: Government Processing Request
  • January 13, 2020 3:52 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jan 13, 2020, 3:52 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Rockingham County Government,

     

    Happy New Year! Hope you all have been well.

     

    We’re following up on our response to John’s Nov. 7 email about this request: Emails from Rockingham County Commissioner

     

    We want to know what your response is to our email from Nov. 8th? We haven’t heard anything else since then and would like confirmation that our email was received, and ideally some update on the anticipated timeline since it has now been about 10 months since we submitted the request.

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • November 25, 2019 3:41 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Nov 25, 2019, 3:41 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Hi John (and Mable CCed),

     

    We’re following up on our previous email reply to John on Nov 8, 2019, 3:23pm RE: Emails from Rockingham County Commissioner (https://www.sunshinerequest.com/records_request/emails-from-rockingham-county-commissioner/).

     

    Since July 17 we have been emailing / calling Rockingham County related to our clarification in July that asked that we receive the files in a digital format like Google Drive, Dropbox, etc. That is what is preferred / ideal if that’s possible. If the files can be uploaded to a public Dropbox or Google Drive when they are ready, that would be great. If this isn’t possible, and mailing CDs of the files is what is required, please let us know and we’ll be happy to provide a mailing address at that time.

     

    As a small team ourselves, we completely understand that records requests can take varying amounts of time to process depending on their scope and many other administrative factors. Due to the volume of requests on our site, as well as our small team’s own availability to run Sunshine Request, it is important to us that we try to establish some predictability with the requests. We typically maintain a regular schedule of following up on an “Open” request until it has either A) been confirmed that the request is being processed and there is some general timeline for its completion, or B) until we’ve made reasonable efforts to follow up and the request is “Denied.”

     

    In the interest of getting this request closed on our site, as well as to give the sender some idea of when it will be completed, kindly let us know your updated timeline for completion at this point (whether that’s weeks, months, etc). We can mark the request status as “Government Processing Request” once we have that clarification. We will plan on waiting to follow up again until the time you specify, and will note this information on our site.

     

    Thank you for your assistance.
    Have a good afternoon!
    Sunshine Request


    Status: Government Denied Request
  • November 8, 2019 3:23 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Nov 8, 2019, 3:23 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Hi John,

     

    Thank you for your response. We appreciate your time and assistance with the request.

     

    Can you please provide a rough estimate as to when the request may be completed (whether that’s weeks, months, etc)? We can mark the request as “government processing request” once we have that clarification. We will plan on waiting to follow up again until the time you specify, and will note this information on our site.

     

    As a small team ourselves, we completely understand that records requests can take varying amounts of time to process depending on their scope and many other administrative factors. Due to the volume of requests on our site, as well as our small team’s own availability to run Sunshine Request, it is important to us that we try to establish some predictability with the requests. We typically maintain a regular schedule of following up on an “Open” request until it has either A) been confirmed that the request is being processed (and there is some general timeline for its completion), or B) until we’ve made every effort to follow up and the request is “Denied.”

     

    Whenever possible, it is important that we get a rough idea of a requests’s completion timeline so that we can note this predictability for users on our site and they’re not sending in follow up requests asking us for updates, and also so that we can wait to follow up again at that time, rather than every week.

     

    In this case, the referenced request was submitted on March 12, 2019. We followed up on our email sent to Mable for 2 months until May 17 when you indicated that,

     

    “… Due to the limited size, limited resources and daily duties of County departments, public record requests of this nature take time to process. The County is actively working on this request and will provide the requested information as promptly as possible.”

     

    On June 12 you indicated that,

     

    “… We are nearing completion of this request. As mentioned before, legal has to review these requests and given the size of this request coupled with the ongoing daily responsibilities of the department, we’re getting the information together as promptly as possible.”

     

    On June 27 you indicated that,

     

    “The member of my legal staff who is assisting me with gathering the applicable public records for my final review is out of the office this week. Our goal is to provide these requested documents on or before July 12, 2019.”

     

    On July 17 you indicated that

     

    “… The way our process works is somewhat time consuming, as I mentioned before. I’m printing off 1,000+ emails. I will be at a conference the rest of the week – so please follow up with me again early next week if you haven’t received the documents.”

     

    Since July 17 we have been emailing, calling, to try to confirm receipt of our emails beginning July 17, and have received no response. Specifically, as relates to our clarification that receiving the files in a digital format like Google Drive, Dropbox, etc. is what is preferred / ideal if that’s possible. If the files can be uploaded to a public Dropbox or Google Drive when they are ready, that would be great.

     

    If this isn’t possible, and mailing CDs of the files is what is required, please let us know and we’ll be happy to provide a mailing address at that time.

     

    Thank you again for your help.
    Sunshine Request


    Status: Clarification Requested
  • November 7, 2019 2:46 pm

    4 years ago

    from: John Morris <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Nov 7, 2019, 2:46 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Sunshine,

     

    Thanks for the follow up. As mentioned before, the size of the request takes quite some time – to review hundreds and hundreds of pages. My office is halfway through the documents and once complete, will forward to you.

     

    Please note that neither Legal nor any agency or individual from Rockingham County has denied this request. We are reviewing the information as time allows in light of the size of our staff.

     

    Thanks,
    John


    Status: Response Received from Government
  • November 7, 2019 1:02 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>,
    Mable Scott <[email protected]>
    date: Nov 7, 2019, 1:02 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good Afternoon John and Mable,

     

    We’ve been following up on our previous emails and phone calls Re: March 2019 records request for “Emails from Rockingham County Commissioner” since July 17, 2019. We have not received any additional response.

     

    We are going to mark the request as “Denied” on our site at this time. If at some point you’d like to respond to and reopen the request, we’ll be happy to add any updates, and can then mark the request as “Completed” on our site once it’s fulfilled.

     

    Thank you,
    Sunshine Request


    Status: Government Denied Request
  • October 22, 2019 4:51 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>,
    Mable Scott <[email protected]>
    date: Oct 22, 2019, 4:51 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John,

     

    We just left a voicemail asking for an update on this public records request that was sent into your office back in March. Can you please let us know where your office is at with processing this request?

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • October 14, 2019 1:28 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    date: Oct 14, 2019, 1:28 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John,

     

    Just wanted to check back in on this request to see if there was any update to report.

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • September 19, 2019 11:49 am

    4 years ago

    **9/19/19 Editor’s Note: Today we called Rockingham County Attorney, John Morris and got an update on this request. We were told that he expects the files to be ready in 3 weeks. Once ready, he will send us a flash drive with all the information which we will then upload to our site. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • September 3, 2019 4:33 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    date: Sep 3, 2019, 4:33 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John,

     

    We haven’t heard back on this particular request in some time and wanted to check in.

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • August 22, 2019 4:26 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Aug 22, 2019, 4:26 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John and Mable,

     

    We haven’t heard back on this request in some time and wanted to check in.

     

    In regard to this request (Emails from Rockingham County Commissioner) similarly to the other request we’ve sent your way, it would really be most ideal if the files could be uploaded to a public Dropbox or Google Drive when they are ready.

     

    If this isn’t possible, and mailing CDs of the files is what is required, please let us know and we’ll be happy to provide a mailing address at that time.

     

    Thank you for your time.
    Have a great evening!
    Sunshine Request


    Status: Follow up
  • August 12, 2019 4:31 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Aug 12, 2019, 4:31 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John and Mable,

     

    We greatly appreciate your help with the requests. Wanted to check in on this one.

     

    In regard to this request (Emails from Rockingham County Commissioner) similarly to the other request we’ve sent your way, it would really be most ideal if the files could be uploaded to a public Dropbox or Google Drive when they are ready.

     

    If this isn’t possible, and mailing CDs of the files is what is required, please let us know and we’ll be happy to provide a mailing address at that time.

     

    Thank you for your time.
    Have a great evening!
    Sunshine Request


    Status: Follow up
  • August 2, 2019 12:41 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Aug 2, 2019, 12:41 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John and Mable,

     

    Following up on our email from July 25th.

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • July 25, 2019 3:52 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jul 25, 2019, 3:52 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John and Mable,

     

    Just wanted to check in on this request titled “Emails from Rockingham County Commissioner” to see if the requested records from your office were ready. As specified Under NC Public records law, we would like to request that the information be provided in a digital format, such as an email archive, PDF, etc.

     

    Thank you for your help!
    Sunshine Request


    Status: Follow up
  • July 17, 2019 3:16 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jul 17, 2019, 3:16 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    John,

     

    Thank you for this update! Just want to clarify though, it’s easier for us and I’m sure would be easier for you if you just sent the pertaining documents to this request digitally via email, Google Drive, Dropbox, etc

     

    That’s what we prefer anyways. Let us know if you have any questions.

     

    Thank you!
    Sunshine Request


    Status: Clarification Provided
  • July 17, 2019 2:58 pm

    4 years ago

    from: John Morris <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jul 17, 2019, 2:58 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Thanks for the follow-up. The way our process works is somewhat time consuming, as I mentioned before. I’m printing off 1,000+ emails. I will be at a conference the rest of the week – so please follow up with me again early next week if you haven’t received the documents.

     

    Thanks again for your patience.

    John M. Morris
    County Attorney
    Rockingham County Legal Department
    P.O. Box 93
    Wentworth, NC 27375
    Phone: 336-342-8347


    Status: Government Processing Request
  • July 17, 2019 2:48 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jul 17, 2019, 2:48 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John and Mable,

     

    Hope you’ve been well. We are following up on this request since it has now passed July 12th and we haven’t received the requested records from your office. Can you please provide an update?

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • June 27, 2019 12:59 pm

    4 years ago

    from: John Morris <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jun 27, 2019, 12:59 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    The member of my legal staff who is assisting me with gathering the applicable public records for my final review is out of the office this week. Our goal is to provide these requested documents on or before July 12, 2019.

     

    Thank you for your patience.

     

    Best,
    John


    Status: Government Processing Request
  • June 27, 2019 12:18 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jun 27, 2019, 12:18 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon John and Mable,

     

    We acknowledge and understand this request may take some time, but can you roughly guess when this may be complete? When you do so, we will not follow up again until around the time you specify.

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • June 12, 2019 3:44 pm

    4 years ago

    from: John Morris <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jun 12, 2019, 3:44 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Dear Sunshine:

     

    We are nearing completion of this request. As mentioned before, legal has to review these requests and given the size of this request coupled with the ongoing daily responsibilities of the department, we’re getting the information together as promptly as possible.

     

    Thanks,
    John


    Status: Follow up
  • June 12, 2019 3:40 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Jun 12, 2019, 3:40 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Hello again Mable and John,

     

    We just wanted to check in on this request again and see if there was any update to report yet?

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • May 28, 2019 5:09 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: John Morris <[email protected]>
    cc: Mable Scott <[email protected]>
    date: May 28, 2019, 5:09 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Mable and John,

     

    We just wanted to check in on this request and see if there was any update to report?

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • May 17, 2019 3:57 pm

    4 years ago

    from: John Morris <[email protected]>
    to: Mable Scott <[email protected]>
    cc: Sunshine Request <[email protected]>
    date: May 17, 2019, 3:57 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Sunshine Request:

     

    Thank you for your patience. Due to the limited size, limited resources and daily duties of County departments, public record requests of this nature take time to process. The County is actively working on this request and will provide the requested information as promptly as possible.

     

    Best Regards,

     

    John M. Morris, JD, MBA
    County Attorney
    Rockingham County Legal Department
    P.O. Box 93
    Wentworth, NC 27375
    Phone: 336-342-8347


    Status: Government Processing Request
  • May 17, 2019 12:18 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    cc: [email protected],
    [email protected]
    date: May 17, 2019, 12:18 PM
    subject: Re: Records Request: Rockingham County, NC Register of Deeds information

     

    Good afternoon Mable,

     

    We’ve been trying to get this request completed since March and have not gotten any update from you as to when you anticipate this request could be completed. Is there any update from the appropriate persons?

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • May 7, 2019 4:52 pm

    4 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Mable Scott <[email protected]>
    date: May 7, 2019, 4:52 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Thanks for following up.


    Status: Government Processing Request
  • May 7, 2019 4:46 pm

    4 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    cc: Mable Scott <[email protected]>
    date: May 7, 2019, 4:46 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Mable,

     

    Hope you’ve been well! Following up on this request again to see if there’s any update from the appropriate persons? We would really like to get this request completed on our site and were wondering if you could anticipate when that would be?

     

    Thank you!
    Sunshine Request


    Status: Follow up
  • April 18, 2019 4:43 pm

    5 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Apr 17, 2019, 4:43 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Thanks for following up.
    I will forward your request again to the appropriate persons.

     

    Thank you again,
    Mable Springfield Scott, Ph.D.
    Public Information Officer
    Rockingham County Government
    Office 336.342.8342
    Cell 336.589.0967


    Status: Government Processing Request
  • April 17, 2019 4:40 pm

    5 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    date: Apr 17, 2019, 4:40 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Mable,

     

    Checking in on this request again since we haven’t heard any update.

     

    Thank you for your help!
    Sunshine Request


    Status: Follow up
  • March 25, 2019 4:11 pm

    5 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    cc: Mable Scott <[email protected]>
    date: Mar 25, 2019, 4:11 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    I will forward another request to the appropriate party involved with your request.
    Thanks for your follow-up.


    Status: Government Processing Request
  • March 25, 2019 2:39 pm

    5 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    date: Mar 25, 2019, 2:39 PM
    subject: Re: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Mable,

     

    Hope you’ve been well! We just wanted to check in on the status of this request.

     

    Thank you,
    Sunshine Request


    Status: Follow up
  • March 12, 2019 2:36 pm

    5 years ago

    from: Mable Scott <[email protected]>
    to: Sunshine Request <[email protected]>
    date: Mar 12, 2019, 2:36 PM
    subject: Fwd: Records Request: Emails from Rockingham County Commissioner

     

    Hello Again Sunshine Request.
    I am forwarding your request to the appropriate leaders within Rockingham County Government.
    Feel free to contact the Public Information Office if we can be of assistance in the future.
    Thanks,
    Mable

     

    Mable Springfield Scott, Ph.D.
    Public Information Officer
    Rockingham County Government
    Office 336.342.8342
    Cell 336.589.0967
    [email protected]
    www.MyRockinghamCountyNC.com


    Status: Government Processing Request
  • March 12, 2019 12:45 pm

    5 years ago

    from: Sunshine Request <[email protected]>
    to: Mable Scott <[email protected]>
    date: Mar 12, 2019, 12:45 PM
    subject: Records Request: Emails from Rockingham County Commissioner

     

    Good afternoon Rockingham County Government,

     

    We’ve received a new request via www.sunshinerequest.com for information that may be available in your office.

     

    Here are the details of the request:

     

    Subject: Emails from Rockingham County Commissioner

     

    Message:
    “I would like all emails from Rockingham County Commissioner Craig Travis to all other Commissioners from September 2018 – January 31, 2019.

     

    Thank you for you assistance.”

     

    Thank you,
    Sunshine Request


    Status: Sent to Government
  • March 10, 2019 4:25 pm

    5 years ago

    Submitted to Sunshine Request
    Status: Pending