from: Sunshine Request <[email protected]>
to: John Morris <[email protected]o.rockingham.nc.us>
cc: Mable Scott <[email protected]>
date: Nov 25, 2019, 3:19 PM
subject: Re: Records Request: Rockingham County Register of Deeds emails 2016/2019
Hi John and Mable,
We’re following up on our previous email reply to John on Nov 8, 2019, 3:23pm RE: Emails from Rockingham County Commissioner (https://www.sunshinerequest.com/records_request/emails-from-rockingham-county-commissioner/).
Since July 17 we have been emailing / calling Rockingham County related to our clarification in July that asked that we receive the files in a digital format like Google Drive, Dropbox, etc. That is what is preferred / ideal if that’s possible. If the files can be uploaded to a public Dropbox or Google Drive when they are ready, that would be great. If this isn’t possible, and mailing CDs of the files is what is required, please let us know and we’ll be happy to provide a mailing address at that time.
As a small team ourselves, we completely understand that records requests can take varying amounts of time to process depending on their scope and many other administrative factors. Due to the volume of requests on our site, as well as our small team’s own availability to run Sunshine Request, it is important to us that we try to establish some predictability with the requests. We typically maintain a regular schedule of following up on an “Open” request until it has either A) been confirmed that the request is being processed and there is some general timeline for its completion, or B) until we’ve made reasonable efforts to follow up and the request is “Denied.”
In the interest of getting this request closed on our site, as well as to give the sender some idea of when it will be completed, kindly let us know your updated timeline for completion at this point (whether that’s weeks, months, etc). We can mark the request status as “Government Processing Request” once we have that clarification. We will plan on waiting to follow up again until the time you specify, and will note this information on our site.
Thank you for your assistance.
Have a good afternoon!
Government Denied Request