City of Asheville Submitted: April 3, 2023 | Updated: October 3, 2023

(April 2023) Request for City of Asheville, NC Government: All contracts / communications between Cole Pro Media and the City of Asheville. 01/13/2021 – present day.

Hello City of Asheville, NC Government (Records Officer),

I'd like to make a public records request for the following information under NC Public Records Law.
Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

A previous request for this info (but with a different timeline) was submitted via Sunshine Request to the City of Asheville / Terry White on June 17, 2020. That request was ultimately fulfilled by Liz Harper on January 14, 2021.

I’d now like to make that same request, but with the new timelines indicated below:

1. Please provide the copy of any contracts or other agreements between Cole Pro Media and the City of Asheville from 01/13/2021 to present day (date the query is run).

2. Please provide the copy of ALL emails, texts, or other communications between Cole Pro Media and any City of Asheville staff members from 01/13/2021 through the present day (date the query is run). This request is not subject or keyword specific.

3. Please provide the copy of ALL emails, texts, or other communications between Cole Pro Media and any members of Asheville City Council from 01/13/2021 through the present day (date the query is run). This request is not subject or keyword specific.

** Please note: I am not requesting to come in person to inspect, nor to obtain printed copies of, these electronic records. In accordance with NC Public Records Law, I’m requesting explicitly that all responsive records be provided via an electronic medium / format (in which the records should already exist), such as an email, file share, google drive folder, mailed flash drive if necessary, etc.

I do not have any additional or further clarifying info to provide other than what you see in the message above. If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for its denial is justified under NC Public Records Law.**
——————

** Please note that by submitting this request, I am NOT agreeing to pay any potential fees or associated costs related to my request. If it is not possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations for those charges upfront, and DO NOT proceed until I can respond.

This request has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me or my Team. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

Thank you for your assistance!

Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.

Editor’s Note to Sender 04/03/23 : (Not including the request above) — Since June 2020 we have fulfilled 4 requests related to similar subject matter. For reference, you can view all of those requests at the following URLs:

https://www.sunshinerequest.com/records_request/june-2020-request-for-contracts-communications-between-cole-pro-media-and-the-city-of-asheville-nc/

https://www.sunshinerequest.com/records_request/january-2021-request-for-all-contracts-invoices-between-city-of-asheville-nc-cole-pro-media-and-related-companies-01-01-19-present/

https://www.sunshinerequest.com/records_request/june-2022-request-for-city-of-asheville-nc-government-all-current-contracts-between-city-of-asheville-and-cole-pro-media-and-related-companies-as-of-present-day/

https://www.sunshinerequest.com/records_request/august-2022-request-for-city-of-asheville-nc-government-all-past-and-current-contracts-between-city-of-asheville-and-cole-pro-media-and-related-companies/

Status: Completed

Activity:

  • October 3, 2023 2:52 pm

    8 months ago

    Editor’s Note to Sender 10/03/23: Including the request above — From June 2020 to present we’ve fulfilled 5 requests for similar subject matter related to Cole Pro Media or Critical Incident Videos. For reference, you can view the other 4 requests at the following URLs:

     

    https://www.sunshinerequest.com/records_request/june-2020-request-for-contracts-communications-between-cole-pro-media-and-the-city-of-asheville-nc/

     

    https://www.sunshinerequest.com/records_request/january-2021-request-for-all-contracts-invoices-between-city-of-asheville-nc-cole-pro-media-and-related-companies-01-01-19-present/

     

    https://www.sunshinerequest.com/records_request/june-2022-request-for-city-of-asheville-nc-government-all-current-contracts-between-city-of-asheville-and-cole-pro-media-and-related-companies-as-of-present-day/

     

    https://www.sunshinerequest.com/records_request/august-2022-request-for-city-of-asheville-nc-government-all-past-and-current-contracts-between-city-of-asheville-and-cole-pro-media-and-related-companies/

     

    It’s worth noting that the City’s website for Vendor Data (as well as the various contracts we’ve received) shows that “Cole Pro Media” and “Critical Incident Videos” are two separately registered Vendors / Contractors with the City of AVL. Please keep this distinction in mind if you’d like to request specific new contract info, communications, or other new data related to either “Laura Deason”, “Laura Cole Deason”, “Cole Pro Media”, or “Critical Incident Videos” in the future.


    Status: Completed
  • October 2, 2023 2:44 pm

    8 months ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Oct 2, 2023, 2:44 PM
    subject: Your City of Asheville public records request #23-185 has been closed.

     

    City of Asheville Public Records

     

    Record request #23-185 has been closed. The closure reason supplied was:

     

    All records responsive to your request are available here. Note: There were no text messages responsive to this request. There were also no communications between Cole Pro Media and City Council responsive to this request.

     

    All records responsive to your request have been released in accordance with the North Carolina Public Records Act. Your request has been fulfilled and is now closed. Please reply to this message or contact [email protected] if you have any questions.

     

    View Request 23-185
    https://cityofashevillenc.nextrequest.com/requests/23-185

     

    **Editor’s Note: You can view the responsive records / files at the City’s URLs, and Links Allison sent:
    https://cityofashevillenc.nextrequest.com/requests/23-185
    https://drive.google.com/drive/folders/1XVJZvT8jbYeUM_PZ2lQY0kg0U_zV_epR

    We also like to download our own copies of the records we receive, and upload them directly to our website. However, in this instance the referenced file from Allison on 10/02 (“23-185-20231002T192907Z-001.zip”) is too large to upload to our site. Instead, we’ve created a mirrored Google Drive folder of the City’s that can be viewed here: https://drive.google.com/drive/u/2/folders/1Y5HW3WBhyn17tZJ8yWTSiK42lhADi_Xm


    Status: Response Received from Government
  • October 2, 2023 2:44 pm

    8 months ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Oct 2, 2023, 2:44 PM
    subject: Your City of Asheville public records request #23-185 has been published.

     

    City of Asheville Public Records

     

    Record request #23-185 has been published and is now available for public view.

     

    View Request 23-185
    https://cityofashevillenc.nextrequest.com/requests/23-185


    Status: Response Received from Government
  • September 25, 2023 1:28 pm

    8 months ago

    **09/25/23 Editor’s Note: This records request is now #1 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • September 18, 2023 11:50 am

    8 months ago

    **09/18/23 Editor’s Note: This records request is now #1 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • September 15, 2023 8:52 am

    8 months ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Sep 15, 2023, 8:52 AM
    subject: [External Message Added] City of Asheville public records request #23-185

     

    City of Asheville Public Records

     

    A message was sent to you regarding record request #23-185:

     

    Good morning, Sunshine Request,

    This request is still in process and should be finished soon. As soon as processing is complete I will forward you all responsive records.

     

    View Request 23-185

    https://cityofashevillenc.nextrequest.com/requests/23-185


    Status: Follow up
  • September 13, 2023 5:26 pm

    8 months ago

    From: [email protected]
    To: City of Asheville Public Records <[email protected]>
    Date: Sep 13, 2023, 5:26 PM

     

    Following up again on Request 23-185.

     

    It has been 2 weeks since your last message.

     

    I will assume that you’re still working on the request, and that it’s perhaps a large one to fulfill? However, it would be helpful if you can please provide an update on the estimated timeline for its completion, as well as any explanations for the delay of completing Parts 2 and Parts 3.

     

    Thank you!


    September 13, 2023, 5:26pm by the requester


    Status: Follow up
  • September 11, 2023 9:57 am

    9 months ago

    **09/11/23 Editor’s Note: This records request is still #2 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • August 31, 2023 12:42 pm

    9 months ago

    **08/31/23 Editor’s Note: This records request is still #2 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • August 30, 2023 1:23 pm

    9 months ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Aug 30, 2023, 1:23 PM
    subject: [External Message Added] City of Asheville public records request #23-185

     

    City of Asheville Public Records

     

    A message was sent to you regarding record request #23-185:

     

    Good afternoon, Sunshine Request,

     

    I hope to have this request completed in the next 1-2 weeks. If I see that it will be longer than that, I will let you know.

     


    Status: Government Processing Request
  • August 28, 2023 12:57 pm

    9 months ago

    From: [email protected]
    To: City of Asheville Public Records <[email protected]>
    Date: Aug 28, 2023, 12:28 PM

     

    Hi Allison,

     

    Following up on Request 23-185.

     

    This request has been at position # 2 (but is really the top request since #1 is “on hold”) of the City’s Communication queue for nearly 4 weeks:

     

    https://docs.google.com/spreadsheets/d/13ywJghRYp1cWoXbuClDKOFh_VhsiqNrLHSTH7R34m94/edit#gid=1255437035

     

    I will assume that you’re still working on it, and it’s perhaps a large request.

     

    However, it would be helpful if you can you please provide an estimated timeline for its completion, as well as an explanation for the delay of Parts 2 and Parts 2 of the request.

     

    Thank you!


    August 28, 2023, 12:28pm by the requester


    Status: Follow up
  • August 24, 2023 2:47 pm

    9 months ago

    **08/24/23 Editor’s Note: This records request is still #2 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • August 17, 2023 11:47 am

    9 months ago

    **08/17/23 Editor’s Note: This records request is still #2 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • August 10, 2023 4:32 pm

    10 months ago

    **08/10/23 Editor’s Note: This records request is still #2 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • August 3, 2023 2:51 pm

    10 months ago

    **08/03/23 Editor’s Note: This records request is now #2 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • July 27, 2023 1:15 pm

    10 months ago

    **07/27/23 Editor’s Note: This records request is now #5 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • July 26, 2023 8:58 am

    10 months ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Jul 26, 2023, 8:58 AM
    subject: [Document Released] City of Asheville public records request #23-185

     

    City of Asheville Public Records

     

    Documents have been released for record request #23-185 along with the following message:

     

    All records responsive to part 1 of your request are attached (contracts/agreements between Cole Pro Media and City of Asheville 1/13/21 to present day).

     

    * 92300321 – final & executed (FY23) (1).pdf
    * 92100079 – executed copy (Amendment #1).pdf
    * 92200065 – final executed.pdf

     

    View Request 23-185

    https://cityofashevillenc.nextrequest.com/requests/23-185

     

    Document links are valid for one month. After August 26, you will need to sign in to view the document(s).

     

     

    **Editor’s Note: You can also see the 3 files referenced (“23-185_2023-07-26-12_04_43-0400.zip”) at top left in our Documents section. That zip file contains all 3 of the documents we received from the City today.


    Status: Response Received from Government
  • July 25, 2023 11:03 am

    10 months ago

    **07/25/23 Editor’s Note: This records request is now #7 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • July 11, 2023 10:17 am

    11 months ago

    **07/11/23 Editor’s Note: This records request is now #10 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • June 27, 2023 10:49 am

    11 months ago

    **06/26/23 Editor’s Note: This records request is now #16 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • June 13, 2023 11:06 am

    11 months ago

    **06/13/23 Editor’s Note: This records request is now #18 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • May 30, 2023 12:41 pm

    1 year ago

    **05/30/23 Editor’s Note: This records request is now #25 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • May 15, 2023 11:17 am

    1 year ago

    **05/15/23 Editor’s Note: This records request is now #26 on the City’s “Communications Search Queue”. Thank you for using Sunshine Request!


    Status: Government Processing Request
  • April 28, 2023 12:51 pm

    1 year ago

    **04/28/23 Editor’s Note: On 04/04/23 we received the following from Allison in response to one of our records requests:

     

    “From now on, all requests for communications – including emails, text messages, Google Chat messages, voicemails, etc. – will be processed in the order received.” … ”you can check the position of your request at any time using the City of Asheville Communications Search Queue (formerly the City of Asheville Email Search Queue). I appreciate your understanding as I work to fulfill public records requests equitably and as promptly as possible. Thank you!”

     

    Our records request above is now #31 on the City’s “Communications Search Queue”.

     

    Thank you for using Sunshine Request!


    Status: Government Processing Request
  • April 6, 2023 3:49 pm

    1 year ago

    **04/06/23 Editor’s Note: On 04/04/23 we received the following from Allison in response to one of our records requests:

     

    “From now on, all requests for communications – including emails, text messages, Google Chat messages, voicemails, etc. – will be processed in the order received.” … ”you can check the position of your request at any time using the City of Asheville Communications Search Queue (formerly the City of Asheville Email Search Queue). I appreciate your understanding as I work to fulfill public records requests equitably and as promptly as possible. Thank you!”

     

    Our records request above is now #32 on the City’s “Communications Search Queue”.

     

    Thank you for using Sunshine Request!


    Status: Government Processing Request
  • April 6, 2023 1:31 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    date: Apr 6, 2023, 1:31 PM
    subject: Re: [External Message Added] City of Asheville public records request #23-185

     

    Sounds good – Thank you Allison! 🙂

     

    ~ The Sunshine Request Team


    Status: Government Processing Request
  • April 5, 2023 3:12 pm

    1 year ago

    from: City of Asheville Public Records <[email protected]
    to: [email protected]
    date: Apr 5, 2023, 3:12 PM
    subject: [External Message Added] City of Asheville public records request #23-185

     

    City of Asheville Public Records

     

    A message was sent to you regarding record request #23-185:

     

    Good afternoon, Lauren & the Sunshine Team,

     

    Just wanted to acknowledge that I received your message and let you know that once the email search for this request has been completed and reviewed, I will include all contracts in a subfolder of the Google Drive folder before providing you with the link. If you have any questions, please reply to this message or contact [email protected]. Thank you.

     


    Status: Government Processing Request
  • April 5, 2023 2:14 pm

    1 year ago

    from: Sunshine Request <[email protected]>
    to: [email protected]
    date: Apr 5, 2023, 2:14 PM
    subject: Re: [External Message Added] City of Asheville public records request #23-185

     

    Hi Allison,

     

    Thank you for sharing that info. I’ve noted it on our site.

     

    I do want to also clarify the following info, both for your benefit, as well for the users on our site:

     

    Our recent request #23-185 calls for a “Copy of any contracts or other agreements between Cole Pro Media and the City of Asheville. Copy of ALL emails, texts, or other communications between Cole Pro Media and any City of Asheville staff members. Copy of ALL emails, texts, or other communications between Cole Pro Media and any members of Asheville City Council.” All during the period of 01/13/2021 through the present day.

     

    We understand you feel some aspects of that request have been answered via other Next Requests. However, as our new request has not been completed in its entirety — it would be most organized, efficient, and clear if you can please proceed to fulfill the original request as written, and please provide those responsive records in their entirety.

     

    Thank you!

    ——-

     

    This does not need a response, but I want to also note the following regarding the 4 other Next Requests you referenced. Those were previously fulfilled by your office, and only one was sent from our Team:

     

    https://cityofashevillenc.nextrequest.com/requests/21-97

    Submitted on September 21, 2021. The request was specifically related only to “All emails to or from Cole Pro Media.”, “updated contract with Cole Pro Media, including the latest payments that might exceed an original contract” , Travel expenses for APD Chief, AFD Chief, and City Manager. From Sept. 21, 2020 to whatever was the present date at the time.

     

    (There is info publicly visible on NR to indicate when you actually completed the request. But, it looks like the last document you sent was on January 07, 2022 and the additional files via the Google link you sent, has “details” indicating those were sent and “modified” in some way on April 22, 2022).

     

    https://cityofashevillenc.nextrequest.com/requests/22-139

    Submitted on March 24, 2022. The request was specifically related only to “all contracts between APD and Cole Pro Media”.

     

    (There is no info publicly visible on NR to indicate when you actually completed the request. But, it looks like the last document you sent was on March 28, 2022).

     

    https://cityofashevillenc.nextrequest.com/requests/22-198

    Submitted on April 19, 2022. The request was specifically related only to emails between APD and Cole Pro Media, and materials created by Cole Pro Media for APD. From Jan. 01, 2022 to whatever was the present date at the time.

     

    (There is info publicly visible on NR to indicate when you actually completed the request. But, it looks like the Google link you sent has file “details” indicating those documents were sent and last “modified” on September 07, 2022).

     

    https://cityofashevillenc.nextrequest.com/requests/22-434
    Submitted by Sunshine Request on August 30, 2022. This request was specifically related only to “ALL past and current contracts between the City of Asheville and Cole Pro Media, Cole Pro Media, LLC, Critical Incident Videos, Critical Incident Videos, LLC, and any other related companies” … “all contracts in effect at any time”. From January 01, 2020 to whatever was the present date at the time.

     

    (Because it is our request, we know that the last document was sent on September 02, 2022 and the request was also completed on that day).

    ——-

     

    Thank you for your time.

     

    ~ Lauren (and the Sunshine Request Team)


    Status: Government Processing Request
  • April 4, 2023 1:02 pm

    1 year ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Apr 4, 2023, 1:02 PM
    subject: [External Message Added] City of Asheville public records request #23-185

     

    City of Asheville Public Records

     

    A message was sent to you regarding record request #23-185:

     

    Sunshine Request,

    I just wanted to let you know that some of the records you requested were previously requested and provided and are therefore already publicly available in the NextRequest portal. Specifically, some of the records you are requesting can be found by searching the following requests: 21-97, 22-139, 22-198, and 22-434.

     

    View Request 23-185

    https://cityofashevillenc.nextrequest.com/requests/23-185

     

     

    **Editor’s Note: We looked up all of the NextRequest numbers Allison referenced in her email:

     

    1. https://cityofashevillenc.nextrequest.com/requests/21-97

    2. https://cityofashevillenc.nextrequest.com/requests/22-139

    3. https://cityofashevillenc.nextrequest.com/requests/22-198

    4. https://cityofashevillenc.nextrequest.com/requests/22-434

     

    Request #22-434 referenced above was a request made through our site which can also be viewed here: https://www.sunshinerequest.com/records_request/august-2022-request-for-city-of-asheville-nc-government-all-past-and-current-contracts-between-city-of-asheville-and-cole-pro-media-and-related-companies/


    Status: Government Processing Request
  • April 4, 2023 12:56 pm

    1 year ago

    from: City of Asheville Public Records <[email protected]>
    to: [email protected]
    date: Apr 4, 2023, 12:56 PM
    subject: [External Message Added] City of Asheville public records request #23-185

     

    City of Asheville Public Records

     

    A message was sent to you regarding record request #23-185:

     

    Your public records request has been received by the City of Asheville and has been assigned to the appropriate person(s) for processing. Once processing is complete, you will receive any responsive records.

     

    Requests for communications are processed in the order received. Your request is number 33 in the search queue; you can view the queue document at any time to see the position of your request. Once the communication records are collected and reviewed, you will receive any responsive records.

     

    Please reply to this message or contact [email protected]v if you have any questions.

     


    Status: Government Processing Request
  • April 4, 2023 12:27 pm

    1 year ago

    **Editor’s Note: This request was sent in via Asheville City Government’s public records request portal. As we receive updates, we will post them here on our website. This request can also be seen on NextRequest here: https://cityofashevillenc.nextrequest.com/requests/23-185

    Thank you for using Sunshine Request!

     

    Hello City of Asheville, NC (Records Officer),

     

    I’d like to make a public records request for information that may be available in your office.

     

    If you’re not the appropriate party to contact about the request, please provide the correct name and email address of whom I should send it to.

     

    Please confirm receipt to let me know the request will begin processing, and if possible, please provide a rough estimate of when the request may be completed. I will plan on following up again in mid-April if I have not heard back before then.

     

    Here are the details of the request:

     

    Subject: (April 2023) Request for City of Asheville, NC Government: All contracts / communications between Cole Pro Media and the City of Asheville. 01/13/2021 – present day.

     

    Message: “Hello City of Asheville, NC Government (Records Officer),

     

    I’d like to make a public records request for the following information under NC Public Records Law.

     

    Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html

     

    A previous request for this info (but with a different timeline) was submitted via Sunshine Request to the City of Asheville / Terry White on June 17, 2020. That request was ultimately fulfilled by Liz Harper on January 14, 2021.

     

    I’d now like to make that same request, but with the new timelines indicated below:

     

    1. Please provide the copy of any contracts or other agreements between Cole Pro Media and the City of Asheville from 01/13/2021 to present day (date the query is run).

     

    2. Please provide the copy of ALL emails, texts, or other communications between Cole Pro Media and any City of Asheville staff members from 01/13/2021 through the present day (date the query is run). This request is not subject or keyword specific.

     

    3. Please provide the copy of ALL emails, texts, or other communications between Cole Pro Media and any members of Asheville City Council from 01/13/2021 through the present day (date the query is run). This request is not subject or keyword specific.

     

    ** Please note: I am not requesting to come in person to inspect, nor to obtain printed copies of, these electronic records. In accordance with NC Public Records Law, I’m requesting explicitly that all responsive records be provided via an electronic medium / format (in which the records should already exist), such as an email, file share, google drive folder, mailed flash drive if necessary, etc.

     

    I do not have any additional or further clarifying info to provide other than what you see in the message above. If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for its denial is justified under NC Public Records Law.**

    ——————

     

    ** Please note that by submitting this request, I am NOT agreeing to pay any potential fees or associated costs related to my request. If it is not possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations for those charges upfront, and DO NOT proceed until I can respond.

     

    This request has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me or my Team. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.

     

    Thank you for your assistance!”

     

    Thank you!

     

    ** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.


    Status: Sent to Government
  • April 3, 2023 4:41 pm

    1 year ago

    Submitted to Sunshine Request
    Status: Pending