Editor’s Note: Sunshine Request makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.
Buncombe County Submitted: February 28, 2023 | Updated: June 2, 2023
(February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.
Hello Buncombe County, NC Sheriff's Office (Records Officer),
I'd like to make a multi-part public records request for the following information under NC Public Records Law:
Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.html
A. If such a record exists – Please provide the electronic copy (or online link to the publicly available copy) of the current “Medical Emergency Policy Manual” for all Buncombe County Detention Center staff.
B. If such a record exists – Please provide the section of the current “Buncombe County Detention Center Policy Manual” that governs staff's interactions with inmates experiencing health issues and medical emergencies.
(If there are older versions of this section of the policy manual that have existed since January 01, 2019 – please include the electronic copy of all of those versions as well).
If any / all of this info is already publicly available online, please provide a link to where it can be accessed.
** Please Note: I am simply requesting an electronic copy of an electronic record, if one exists. I am NOT asking to come in person to inspect, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via an electronic medium / format (in which the copy of this record should already exist). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law.**
I do not have any additional or further clarifying information to provide.
——————
Please note that by submitting this request, I am NOT agreeing to pay any potential fees or associated costs related to my request. If it is not possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations for those charges upfront, and do not proceed until I can respond.
By Law I am not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:
Sunshine Request
PO Box 17391
Asheville, NC 28816
The request has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.
Thank you for your assistance!
Status: Completed
Activity:
-
June 2, 2023 10:36 am
10 months ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: Jun 2, 2023, 10:36 AM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Hi Aaron,
Thank you for clarifying!
I will now mark this request as “Completed” on our website.
Thanks for your help 🙂
Status: Completed -
June 2, 2023 10:22 am
10 months ago
from: Aaron Sarver <[email protected]>
to: Sunshine Request <[email protected]>
date: Jun 2, 2023, 10:22 AM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Hey Lauren,
Yes, those are the most current versions of those documents that I have been provided.
Aaron
Aaron Sarver
Buncombe County Sheriff’s Office,
Public Affairs Director
p. (828) 250-4414 c. (828) 713-0452
60 Court Plaza, 4th Floor – Asheville, NC 28801
21st Century Policing. Procedural Justice.
Status: Response Received from Government -
May 23, 2023 2:40 pm
10 months ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: May 23, 2023, 2:40 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Hi Aaron,
Happy Tuesday!
I’m following up specifically related to this public records request (first sent to your office on March 02), and all subsequent emails:
(February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.I need to ask again for some additional clarification. I’ve copied my previous email, below:
————————-I do just want to ask for some additional clarification —
The request called for:
A. If such a record exists – Please provide the electronic copy (or online link to the publicly available copy) of the current “Medical Emergency Policy Manual” for all Buncombe County Detention Center staff.
B. If such a record exists – Please provide the section of the current “Buncombe County Detention Center Policy Manual” that governs staff’s interactions with inmates experiencing health issues and medical emergencies.
(If there are older versions of this section of the policy manual that have existed since January 01, 2019 – please include the electronic copy of all of those versions as well).
Both documents you’ve sent indicate they were “last revised” in January 2013. Can you confirm that these documents are still “the most current as of the present day”, and that there were no other responsive records or versions of those documents between January 01, 2019 and April 2023?
I believe you’re saying that is the case… but I just want to make sure.Thank you!
————————-~ Lauren
Status: Follow up -
May 16, 2023 3:03 pm
11 months ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: May 16, 2023, 3:03 PM
subject: Re: VoicemailThank you! 🙂
Just wanted to make sure that our emails are not going to spam.
I understand it may take some time for you to reply to each request. I’ll wait and follow up again in another week, if I don’t hear anything else.
Have a great evening!
Status: Government Processing Request -
May 16, 2023 2:52 pm
11 months ago
from: Aaron Sarver <[email protected]>
to: Sunshine Request <[email protected]>
date: May 16, 2023, 2:52 PM
subject: Re: VoicemailI did, yes.
Aaron Sarver
Buncombe County Sheriff’s Office,
Public Affairs Director
p. (828) 250-4414 c. (828) 713-0452
60 Court Plaza, 4th Floor – Asheville, NC 28801
21st Century Policing. Procedural Justice.
Status: Government Processing Request -
May 16, 2023 2:07 pm
11 months ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: May 16, 2023, 2:07 PM
subject: Re: VoicemailHi Aaron,
Just checking to confirm that you received the message above ^^ . on Mon, May 8, 3:56 PM (8 days ago).
Thank you!
~ Lauren (and the Sunshine Request Team)
Status: Government Processing Request -
May 8, 2023 3:56 pm
11 months ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: May 8, 2023, 3:56 PM
subject: Re: VoicemailHi Aaron,
Thanks for your message!
Since there are 3 email threads going about 3 different record requests — I’d like to avoid creating additional new email threads to discuss those requests. It becomes very time consuming (and confusing) to review, reply to, and post updates on our site about multiple different requests if they’re all being discussed in the same email… This is why we like to keep each individual requests’ communications separate.
The exact subject of the emails I’m referring to from April 18th are:
1.
date: Apr 18, 2023, 4:10 PM
subject: Re: (November 2022) Multi-part request for Buncombe County, NC Sheriff’s Office: List of current Special Deputies. And any Special Deputies separated by Form F-5. 01/01/2022 – present day.2.
date: Apr 18, 2023, 4:14 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.3.
date: Apr 18, 2023, 4:19 PM
subject: Re: [New. Public Records Request] (March 2023) Request for BCSO daily “shift staffing” rosters sent from Patrol Lieutenants to Captain. 10/01/22 – 03/14/23.————
Please check your inbox / spam folder for [email protected] and let me know if you’re able to find and reply to those 3 threads. If not, then there is an issue with your receiving emails from [email protected] , and this should be looked into so that we can resolve before we send any future requests.
If you are unable to locate those emails, then you can see all communications that have been sent to this point about each request, at the following URLs:
Thank you!
~ Lauren (and the Sunshine Request Team)
from: Aaron Sarver <[email protected]>
to: Sunshine Request <[email protected]>
date: May 8, 2023, 3:28 PM
subject: VoicemailHey Lauren,
I did not see your email come through and I checked my spam/junk folders.
Can you resend please?
Aaron
Aaron Sarver
Buncombe County Sheriff’s Office,
Public Affairs Director
p. (828) 250-4414 c. (828) 713-0452
60 Court Plaza, 4th Floor – Asheville, NC 28801
21st Century Policing. Procedural Justice.
Status: Follow up -
May 8, 2023 3:09 pm
11 months ago
Editor’s Note. Update 05/08/23: We called Aaron Sarver’s office today at 3:09pmEST. We left a voicemail explaining that our Team has been following up with Aaron via email since April 18th, regarding 3 different records requests we currently have “open” with his office. We have not received a response, and are still awaiting clarification.
For reference, those 3 requests are:
We will make one more attempt to follow up with Aaron (via phone) in another week or so, if we haven’t heard back. Any updates we receive, will be posted on our site.
Status: Follow up -
April 18, 2023 4:14 pm
1 year ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: Apr 18, 2023, 4:14 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Hi Aaron,
I hope you’re having a good month so far.
I’m following up on my email from April 06:
——————I do just want to ask for some additional clarification —
The request called for:
A. If such a record exists – Please provide the electronic copy (or online link to the publicly available copy) of the current “Medical Emergency Policy Manual” for all Buncombe County Detention Center staff.
B. If such a record exists – Please provide the section of the current “Buncombe County Detention Center Policy Manual” that governs staff’s interactions with inmates experiencing health issues and medical emergencies.
(If there are older versions of this section of the policy manual that have existed since January 01, 2019 – please include the electronic copy of all of those versions as well).
Both documents you’ve sent indicate they were “last revised” in January 2013. Can you confirm that these documents are still “the most current as of the present day”, and that there were no other responsive records or versions of those documents between January 01, 2019 and April 2023?
I believe you’re saying that is the case… but I just want to make sure.Thank you!
——————~ Lauren (and the Sunshine Request Team)
Status: Follow up -
April 6, 2023 1:54 pm
1 year ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: Apr 6, 2023, 1:54 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Hi Aaron,
This is Lauren again. I do just want to ask for some additional clarification —
The request called for:
A. If such a record exists – Please provide the electronic copy (or online link to the publicly available copy) of the current “Medical Emergency Policy Manual” for all Buncombe County Detention Center staff.
B. If such a record exists – Please provide the section of the current “Buncombe County Detention Center Policy Manual” that governs staff’s interactions with inmates experiencing health issues and medical emergencies.
(If there are older versions of this section of the policy manual that have existed since January 01, 2019 – please include the electronic copy of all of those versions as well).
———–Both documents you’ve sent indicate they were “last revised” in January 2013. Can you confirm that these documents are still “the most current as of the present day”, and that there were no other responsive records or versions of those documents between January 01, 2019 and April 2023?
I believe you’re saying that is the case… but I just want to make sure.Thank you!
Status: Clarification Requested -
April 3, 2023 12:47 pm
1 year ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: Apr 3, 2023, 12:47 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Good afternoon Aaron,
Thank you for your help with this request!
I’ve marked it as completed on our site.
Have a good day,
~ Holden (and The Sunshine Request Team)
Status: Completed -
March 31, 2023 3:35 pm
1 year ago
from: Aaron Sarver <[email protected]>
to: Sunshine Request <[email protected]>
date: Mar 31, 2023, 3:35 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Hello Sunshine Requests,
Please see the attached PDF documents which fulfill this records request.
Aaron
Aaron Sarver
Buncombe County Sheriff’s Office,
Public Affairs Director
p. (828) 250-4414 c. (828) 713-0452
60 Court Plaza, 4th Floor – Asheville, NC 28801
21st Century Policing. Procedural Justice.
**Editor’s Note: Please see referenced two files (“rerecordsrequestfebruary2023multipartrequestfor.zip”) at top left in our Documents section.
Status: Response Received from Government -
March 23, 2023 4:37 pm
1 year ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: Mar 23, 2023, 4:37 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Thank you Aaron,
We will follow up again in a few weeks, if we don’t hear anything else before then.
~ The Sunshine Request Team
Status: Government Processing Request -
March 21, 2023 2:24 pm
1 year ago
from: Aaron Sarver <[email protected]>
to: Sunshine Request <[email protected]>
date: Mar 21, 2023, 2:24 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Yes, working on this.
Aaron Sarver
Buncombe County Sheriff’s Office,
Public Affairs Director
p. (828) 250-4414 c. (828) 713-0452
60 Court Plaza, 4th Floor – Asheville, NC 28801
21st Century Policing. Procedural Justice.
Status: Government Processing Request -
March 14, 2023 4:28 pm
1 year ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: Mar 14, 2023, 4:28 PM
subject: Re: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Hi Aaron,
I’m following up on this public records request, first sent to your office on March 02, 2023:
(February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.I have not received a response.
Can you please confirm receipt to let me know the request will begin processing? And if possible, please provide an anticipated timeline for its completion.
I will plan on following up again in late-March, if I have not heard anything else before then.
Thank you for your help!
~ The Sunshine Request Team
Status: Follow up -
March 2, 2023 4:29 pm
1 year ago
from: Aaron Sarver <[email protected]>
to: Sunshine Request <[email protected]>
date: Mar 2, 2023, 4:29 PM
subject: Automatic reply: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.I am out of the office and away from email on December 8 and 9.
Status: Sent to Government -
March 2, 2023 4:29 pm
1 year ago
from: Sunshine Request <[email protected]>
to: Aaron Sarver <[email protected]>
date: Mar 2, 2023, 4:29 PM
subject: Records Request: (February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.Hello Buncombe County, NC Sheriff’s Office (Records Officer),
I’d like to make a public records request for information that may be available in your office.
If you’re not the appropriate party to contact about the request, please provide the correct name and email address of whom I should send it to.
Please confirm receipt to let me know the request will begin processing, and if possible, please provide a rough estimate of when the request may be completed. I will plan on following up again before the end of the month if I have not heard back before then.
Here are the details of the request:
Subject: February 2023) Multi-part request for Buncombe County, NC Sheriff’s Office: Medical emergency policy manual and sections. Related to Bunc. Co. Detention Center staff. 01/01/2019 – present day.
Message: “Hello Buncombe County, NC Sheriff’s Office (Records Officer),
I’d like to make a multi-part public records request for the following information under NC Public Records Law:
Ref: https://www.ncleg.net/enactedlegislation/statutes/html/bychapter/chapter_132.htmlA. If such a record exists – Please provide the electronic copy (or online link to the publicly available copy) of the current “Medical Emergency Policy Manual” for all Buncombe County Detention Center staff.
B. If such a record exists – Please provide the section of the current “Buncombe County Detention Center Policy Manual” that governs staff’s interactions with inmates experiencing health issues and medical emergencies.
(If there are older versions of this section of the policy manual that have existed since January 01, 2019 – please include the electronic copy of all of those versions as well).
If any / all of this info is already publicly available online, please provide a link to where it can be accessed.
** Please Note: I am simply requesting an electronic copy of an electronic record, if one exists. I am NOT asking to come in person to inspect, nor to obtain a printed copy of, this electronic record. I’m requesting explicitly that any responsive info be provided to me via an electronic medium / format (in which the copy of this record should already exist). If you are unable to fulfill any or all parts of this request, please specifically cite where a reason for denial is justified under NC Public Records Law.**
I do not have any additional or further clarifying information to provide.
——————Please note that by submitting this request, I am NOT agreeing to pay any potential fees or associated costs related to my request. If it is not possible to process the request without incurring fees, then please let me know the itemized potential cost and explanations for those charges upfront, and do not proceed until I can respond.
By Law I am not required to provide a name or address to associate with a public records request, but in order to move things along I’d like to clarify that this request is being made by:
Sunshine Request
PO Box 17391
Asheville, NC 28816The request has been sent solely from the email address [email protected] . If anyone other than that email address contacts you to pursue a similar request, it did not come from me. Please do not commingle or treat that as an alteration or cancellation of my request – I intend to continue to pursue my request.
Thank you for your assistance!”
Thank you!
** Sunshine Request (www.sunshinerequest.com) makes no claim as to the veracity of any statements or information contained in any of the requests, or public records, we receive.
Status: Sent to Government -
February 28, 2023 5:25 pm
1 year ago
Submitted to Sunshine Request
Status: Pending